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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,888 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,888 reviews

November 23, 2017

Wow, what a positive car buying experience I was looking for a new vehicle. I walked into Benz and Beamer and met Naimul whoimmediately made me comfortable. I was looking for a GL 450 or 550 M More

by Fliper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Walters
Nov 25, 2017 -

Certified Benz & Beemer responded

Dear Fliper: Wow, what a great review! We really do appreciate that you took the time to let our customers know all about your very positive car buying experience. It's great to hear tht Que provided you with friendly and helpful customer service, with zero pressure. We hope that you enjoy your 550 for years to come and feel free to contact us should you need anything in the future.

November 22, 2017

Wonderful Service The most wonderful service I have ever received. It's been a very long time.since I've received such personalized service. Quick, courteous, and fa More

by THOMAS KORNOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 25, 2017 -

Certified Benz & Beemer responded

Dear Thomas: Thanks so much for the Five Star review! We are thrilled to read that you received such wonderful customer service working with Mike Miller and the CBB Service Department. We look forward to the next time that CBB can be of assistance to you.

November 22, 2017

Above and Beyond I appreciate Tyson and Jack going above and beyond when I had difficulties with my check engine light on. I am very happy that they made things righ More

by AZBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Muse
Nov 25, 2017 -

Certified Benz & Beemer responded

Dear AZBMW; We really appreciate that you allowed us the opportunity to fix the issue with the check engine light and that things are working as they should. We are glad that you like the car detail. Thank you so much for your business and your generous review. We hope to have the pleasure of assisting you again in the future.

November 22, 2017

Easy and quick experience. Very quick response to messages, fair prices on purchase and trade. Would like lower doc fees but I have that issue with all car dealers. More

by michael Ivanich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2017 -

Certified Benz & Beemer responded

Dear Michael: At CBB, we aim to provide our customers with a friendly, zero pressure car buying experience that can be easy and time-efficient. We are so happy to hear that you appreciated that, as well as the fair prices of purchase and trade, from us. We are very grateful for your business and hope to have the pleasure of working with you again.

November 22, 2017

Used car purchase. I felt no pressure at all and a very friendly atmosphere. I will look here first the next time I'm in the market for a vehicle! More

by 455 car guy
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hallenbeck, Travis Walters
Nov 25, 2017 -

Certified Benz & Beemer responded

Dear 455 car guy: We really appreciate you taking the time to share your feedback with us. We are glad that appreciated the friendly, zero pressure atmosphere. Thanks for choosing CBB and please let us know if there is anything we can do for you.

November 21, 2017

Understanding and friendly Jamie Herbranson was very helpful, nice and totally understood our needs. He was also very honest with us and didn't freak out at all when we told him More

by Natalia Adobatto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2017 -

Certified Benz & Beemer responded

Dear Natalia: Nothing makes us happier than knowing that we've helped our customers get into the perfect car while giving them exceptional customer service so it's great to know that Jamie was able to provide you that type of quality of service. Thank you so much for your business and the recommendation of CBB to others. Please do not hesitate to let us know when CBB can be of help to you in the future.

November 21, 2017

Very Happy I worked with Floyd Foster and he was very nice. Wonderful customer service. He listened and worked with you. The whole experience from start to fini More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Foster, Chris Fredlake
Nov 25, 2017 -

Certified Benz & Beemer responded

Dear Shannon: Thanks for taking the time to share your compliments on Floyd's wonderful customer service. We are delighted to hear that you had had such a positive car buying experience and are very happy with your new car. We hope to have the pleasure of seeing you again in the future.

November 21, 2017

No pressure, no gimmicks and fair price Compared to other car dealers in the Valley I have worked with, Certified Benz and Beemer was a pleasure to work with. They offered me a great price o More

by Toby
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck, Chris Beaman, Dustin Johnson
Nov 25, 2017 -

Certified Benz & Beemer responded

Dear Toby: We're so glad that you appreciated how you were treated at Certified Benz & Beemer and that you found the entire process to be a pleasure without any pressure. Thanks for mentioning that you got a great price on your new vehicle with a fair trade value on your used one. CBB really appreciates your business, your kind review and looks forward to the opportunity to assist you again in the future.

November 20, 2017

So Happy! Had only 1 day to find a vehicle for my daughter. Got EXACTLY what we were looking for with TOP OF THE LINE FRIENDLY SERVICE!!! Gene worked with us t More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Penna ??, Travis Walters, Dustin Johnson, Chris Fredlake
Nov 22, 2017 -

Certified Benz & Beemer responded

Dear Happy Customer: We, too, are SO happy to receive your wonderful review! Thanks for sharing with our customers that you got EXACTLY what you were looking for and that you found that the CBB staff provided you with TOP OF THE LINE FRIENDLY SERVICE. We certainly hope your daughter enjoys her new car for years to come. Please let us know when we can help you (or her) again.

November 20, 2017

Rude customer service Mike, my service person, was fine. However, when he left to run my credit card and I was reviewing my bill, another service person walked by and rud More

by jimr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not absolutely sure of employees name who was so rude
Jan 05, 2018 -

Certified Benz & Beemer responded

Dear jimr: Thanks for taking the time to share your experience with us. While we are happy to hear that Mike Miller was fine, I was very concerned to hear that your experience with the one service person was certainly not on par with our standards. We train our staff to provide friendly, courteous and helpful customer service and the actions of that service person were not how we do business. Your review has been documented and shared with the Service Department. We would very much appreciate the opportunity to regain your confidence in the future. Thank you. Jack Schneider, Owner

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