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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,876 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,876 reviews

October 17, 2017

Awesome, efficient, professional. I was treated extremely professionally by Mike Miller in the service department. The car looked awesome when they were done with the detail, and oil More

by Mwassef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 17, 2017 -

Certified Benz & Beemer responded

Dear Mwassef: Your review is definitely A-1 all the way too! Our top priority is customer satisfaction and your awesome feedback regarding Mike Miller and the CBB Service Department reaffirms our efforts at providing our customers with excellent service. Thank you for your business and please let us know when we can be of assistance to you again.

October 17, 2017

Same day service I always appreciate that the service team does their best to give same-day service for most repairs. The team is always friendly, professional and r More

by Cindy F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 17, 2017 -

Certified Benz & Beemer responded

Dear Warranty1: Thanks so much for the FIVE STAR review! We are glad to hear that you appreciate the friendly, professional and responsive customer service during your visits to the CBB Service Department. Please let us know when we can help you again, whether with additional maintenance needs or when you are in the market for your next vehicle.

October 17, 2017

Loved this dealership! Jeff was great! The process was extremely simple, all of the staff were extremely helpful and courteous. I would definitely purchase a vehicle from th More

by jmwoods37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck
Oct 17, 2017 -

Certified Benz & Beemer responded

Dear jmwoods37: We must say that we loved your review too! At CBB, we do strive to provide our customers with exemplary customer service and we are so glad that you appreciated that from Jeff and the rest of the CBB team. We really appreciate any referrals or recommendations of CBB that you make to friends and family and we look forward to providing them (and you again) with the same Five Star performance that we provided to you.

October 17, 2017

Great experience buying a well-cared for benz Andy Manahl was very helpful; the staff worked with me through the day to make the deal happen. It was nice that they let me take the car for a coupl More

by Monica13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2017 -

Certified Benz & Beemer responded

Dear Monica13; Nothing makes us happier than knowing that we've helped customers get into the perfect car while giving them exceptional customer service so it's great to know that Andy was able to show you that type of quality service. Thank you for your business and we hope to have the pleasure of seeing you again in the future.

October 17, 2017

Great Service! Will buy again! Came all the way from Bakersfield, CA to trade in my truck to purchase a used truck they had on the showroom floor. I was in and out in a heartbeat! More

by Michael stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Walters
Oct 17, 2017 -

Certified Benz & Beemer responded

Dear Michael: We couldn't be more pleased to hear that we were able to provide you with such great customer service during your recent visit. We love hearing that you found it well worth your while traveling in from Bakersfield, CA. We really appreciate the vote of confidence that you will be back for your next vehicle and look forward to providing you with another Five Star performance when you do.

October 16, 2017

5th car purchased and would not go anywhere else! we have been going to Certified Benz for the last 6 years and would not go anywhere else for our car buying needs! Chris Barone makes the process a br More

by Brandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Barone
Oct 16, 2017 -

Certified Benz & Beemer responded

Dear Brandy: First, thank you SO MUCH for being such a loyal customer of Certified Benz & Beemer. We do strive to provide each of our customers with exemplary service and we are so glad that you appreciate that from Chris Barone each time. We also appreciate the nice feedback on Jamie's recent customer service as well. CBB really appreciates your business, your wonderful review, as well as all of the recommendations and referrals. Please do not hesitate to let us know when we can be of service to you again.

October 15, 2017

Great service Great service, nice employees! My service advisor, Mike Miller, was very helpful and friendly. I have had nothing but positive experiences with Dealin More

by Sedona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 15, 2017 -

Certified Benz & Beemer responded

Dear Sedona: Thanks so much for the Five Star Review! We appreciate the compliments on the friendly and helpful customer service from Mike Miller and the rest of the CBB Service Department. We look forward to helping you again in the future, whether for service or when you are in the market for your next vehicle.

October 15, 2017

E350 Purchase Overall, my experience was Good. My sales rep was excellent, friendly and worked hard to gain my trust. Buying a car is always a grueling experience w More

by lakess1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Walters
October 15, 2017

Husband's First Choice After Full Circle Shopping Advice was given to come here first but after spending the holiday weekend looking from morning to late evening, we came here and because of the profe More

by PDTru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Barone, Dustin Johnson, Kory Groters, Mike Miller
Oct 16, 2017 -

Certified Benz & Beemer responded

Dear PDTru: We really appreciate that you took the time to share with us (and our customers) about the full circle search that you underwent before finally deciding to purchase from CBB. It's great to hear that you found the car buying experience at CBB to be quick and painless and that you were happy with the entire experience. Thank you so much for your business and for recognizing each of the members of the CBB team that assisted you. We really appreciate your support and look forward to the next opportunity to deliver a Five Star experience again for you.

October 14, 2017

Exceptional service! I had to bring my car in for service which is always worrisome. Michael Miller helped me, had a loaner car ready and made sure everything was covered More

by Naomi D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 15, 2017 -

Certified Benz & Beemer responded

Dear Naomi: We strive to provide our customers with exceptional service and really appreciate your kind words as to Michael Miller in that regard. We will be sure to share your wonderful feedback with him. Thank you for your business and please do not hesitate to contact us if you should need anything.

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