Certified Benz & Beemer

Shopping for a 50th birthday present I was shopping for my husbands 50th birthday present for months, however when I found Certified Benz and Beemer the search was over. Jeff was so help I was shopping for my husbands 50th birthday present for months, however when I found Certified Benz and Beemer the search was over. Jeff was so helpful, he searched his inventory using the items I was looking for and found several vehicles that fit the bill. After finding the "one", he had it detailed and then followed me all the way home so that I could deliver the gift..he even supplied me with a huge bow for the hood. This was a great car buying experience, and the customer service from the entire staff, especially Jeff was second to none. I will be shopping there for my future vehicles. More

This was a positive experience from beginning to end! I was greeted by James Valentine within three minutes after I walked upon the property and two days later I was signing papers to my new "used" car. H I was greeted by James Valentine within three minutes after I walked upon the property and two days later I was signing papers to my new "used" car. He was a pleasure to work with and really catered to my wants and needs. I thought to myself when I drove off in my new car........".Finally! A car salesman that listens........not that pushes you into something that you may regret when that first payment rolls around!" A few days later, Certified Benz and Beemer made a Boo Boo .....with unfortunately running my debit card for my deposit on two different days twice. This resulted in a horrible negative account problem with almost 200.00 in late fees at my personal bank. When I caught the error I immediately called them and reported the error. Amanda in the office was more than helpful. Immediately fixing the error and paying for my late fees I incurred and made a trip to deposit the money into my bank account! I will definitely be buying another car from the family of CBB and I recommend you do too!! Ask for James! Heather Townsend More

Love the car and easy experience With a name like 'Benz and Beemer' I never would have expected the professionalism and quality of cars at a used car lot. I was very surprised at visi With a name like 'Benz and Beemer' I never would have expected the professionalism and quality of cars at a used car lot. I was very surprised at visiting them and even more surprised when I drove off in my new car at the end of the deal. I feel great about the experience and thanks Andy and Mo for making it as painless as possible. More

Bought Mercedes GLK 250'bluetec diesel These folks were a pleasure to deal with. Finding a diesel GLK is a little challenging because they are in short supply. They had several to choose f These folks were a pleasure to deal with. Finding a diesel GLK is a little challenging because they are in short supply. They had several to choose from and came in at the right price with the right support throughout the sales process My purchase was little more complex because I bought the vehicle in Arizona taking it back to California to register there More

Fixed the issues my car had The issues my car had were fixed after speaking with the staff. I would recommend this service department in the future for Mercedes needs.. I am glad The issues my car had were fixed after speaking with the staff. I would recommend this service department in the future for Mercedes needs.. I am glad my car is back to running. More

Love My E350 BlueTec Thoroughly wonderful experience with this dealer...the price was fair and the entire sales process from start to finish was no more than two hours. W Thoroughly wonderful experience with this dealer...the price was fair and the entire sales process from start to finish was no more than two hours. Would definitely do business with our sales person, Travis Walters, again. Be careful though, wandering around this place with all the beautiful low mileage vehicles could be habit forming! Thanks Travis and CBB! More

Purchase of a BMW 335i conv. Travis Walters displayed all of the appropriate get it done attitude to find us the exact car we were looking for.. Despite a few unanticipated setbac Travis Walters displayed all of the appropriate get it done attitude to find us the exact car we were looking for.. Despite a few unanticipated setbacks he stuck with us and the search and found us a perfect car . Overall it was an excellent experience and I would certainly recommend CBB as well as Travis. More

WORSE sales ever !!! He is the WORSE car sales that I ever met, his attitude is totally different after he sold the car. The car I bought here has a lot of problems after He is the WORSE car sales that I ever met, his attitude is totally different after he sold the car. The car I bought here has a lot of problems after the next two days. I went back to the dealer, they are not willing to fix it, and they tell me to go to the official BMW dealer. Also you can't return the car even the purchase is within 3 days, they only do exchange, which you have to pick a higher value car. After sales service is terrible. Don't ever purchase a car here! More

Easy place to do business Just purchased a almost new Mercedes. Loved everything about the dealership. No games, take it or leave it price. Great salesperson to make sure ev Just purchased a almost new Mercedes. Loved everything about the dealership. No games, take it or leave it price. Great salesperson to make sure everything was perfect. Friendly knowledgable finance guy. Then followed up with a tech person to help with the electronics set up. Obviously a great place to work as all employes were happy, friendly and efficient. Thank You More

Long story short... I didn't buy the car! Long story short… I did not buy a car! However, the team at CBB gave me incredible one on one attention beyond what I would ever expect from any used Long story short… I did not buy a car! However, the team at CBB gave me incredible one on one attention beyond what I would ever expect from any used car dealership. In spite of the fact I was not shopping for a luxury car, I talked to Jeff Hallenbeck, the Internet Sales Associate, and he was respectful, patiently answered all my questions, and was willing to go above and beyond what one would expect. When I said I wanted to test drive the car the next day, Jeff said it was his day but he would come in and take care of me. Unbelievable! Instead, I met with Trevor Gaiser, the General Sales Manager, who allowed me to drive the car 45 miles back to my home in Sun City West so I could take it to my mechanic to look the car over - who gave an excellent report. I had a problem with the standard transmission and let Trevor know I wasn't going to buy the car. When I took the car back the following day both Jeff and Trevor greeted me and they were both so understanding and accepting of my decision not to buy the car. In the future I will be buying a luxury car and I look forward to Jeff Hallenbeck assisting me in finding the perfect car. More