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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,360 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,360 reviews

December 15, 2016

Not a good experience. We purchased a vehicle from this Dealer and the salesman was great. (Kory Groters) The car was given to me with less than 1/4 tank of gas, the detail More

by AZRealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Walters, Kory Groters
Feb 20, 2017 -

Certified Benz & Beemer responded

FYI, we did reach out to AZRealtor and discussed the issue of the $399.00 doc fee. Apparently, the customer did not include the doc fee when requesting loan approval from his own finance company. When he later made the request, it apparently caused the interest rate to increase due to a change in the loan-to-value. Certified Benz & Beemer was happy to re-write the contract to assist the customer in keeping his interest rate remain the same. We were happy to try to assist this customer and appreciate his business.

December 15, 2016

Seamless Transaction I had visited Jamie to purchase a Mercedes M-Class in October, and finally bit the bullet in late November. Jamie followed up with me on occasion, but More

by Devil Fan AZ
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2016 -

Certified Benz & Beemer responded

Dear Devil Fan AZ: Thanks for taking the time to share with our customers (and us) about your car-buying experience with CBB as well as the responsive customer service that Jamie delivered. We are able that you were comfortable with the process and that you were able to breeze thru the process in approx. 2 hours. Please let us know when CBB can help you again in the future.

December 13, 2016

Great company! Jamie knew exactly what he was doing and helped me choose the perfect car! I'm very happy he was there to help me find my vehicle. Mo was great, More

by Marina9365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed abdouni
Dec 19, 2016 -

Certified Benz & Beemer responded

Dear Marina: Thanks so much for your business and your wonderful review! We are pleased to hear that Jamie and Mo were able to deliver excellent customer service for you. Nice picture too! CBB looks forward to helping you again in the future!

December 13, 2016

Good service....4.5 stars Q and Peter were very helpful and responsive to my requests. Tracey was great - got me a great rate on my financed portion. The only negatives were: More

by dpjazzsax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracey Weaver, Peter Williams
Dec 19, 2016 -

Certified Benz & Beemer responded

Dear dpjazzsax: Love the photo! We are happy that Q, Peter and Tracey all were able to assist you in getting and financing the right car. Thanks for also bringing to our attention the negatives. We will be sure to review those with our staff to make sure that they are handled appropriately for the future. CBB looks forward to the opportunity to serve you again in the future.

December 13, 2016

Window Tint Great service. My car was taken into service and promised that it would take 4-5 hours it was completed in just under four hours. Michael Miller and t More

by Wjdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
Dec 19, 2016 -

Certified Benz & Beemer responded

Dear wjdavis: We appreciate that you took the time to share with us about the great service that you received from Michael Miller and the Service Department at CBB. Please let us know when we can help you again in the future, whether with maintenance or when you are looking for your next vehicle.

December 12, 2016

Fast and easy! Jamie Herbrason was extremely professional he made trading and purchasing a car hassle free. Jamie did not pressure us, he assisted us in locating oth More

by Rochelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 19, 2016 -

Certified Benz & Beemer responded

Dear Rochelle: Great picture and thanks so much for your review! Thanks for sharing with others that Jamie was able to provide you with extremely professional customer service. We really appreciate the recommendation of your family and friends to CBB and look forward to providing them (and you) with the same excellent customer service in the future.

December 11, 2016

Distrusting of used car salesmen Alex Kankus was extremely professional. He won over a very skeptical customer. He helped me find the right car at the right price for my budget. More

by Escamilla, Dominic 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Williams, Alex Kankus, Travis Walters
Dec 19, 2016 -

Certified Benz & Beemer responded

Dear Escamilla Dominic1: We are glad to hear that Alex was able to realize that you cannot trust all used car salesmen. We are happy to hear that Alex was extremely professional and was able to help you find the perfect car at the right price. We appreciate your business and look forward to helping you again in the future.

December 11, 2016

Above and beyond customer service! After looking around for a used Lexus IS250 F and coming up short, I was all but ready to give up my dream of having the F sport package on a Lexus th More

by Rob8100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2016 -

Certified Benz & Beemer responded

Dear Ron8100: It's great to hear that Danny was able to help you find the perfect Lexus IS250F and that he made the sales process so smooth and easy! We look forward to working with you again in the future.

December 11, 2016

The folks @ CBB were really nice to work with! As far as car buying experiences go, the folks at CBB made mine a pleasant one. Andy, Mo & Que were a pleasure to work with, and I never felt pressur More

by MTGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naimul "Que" Sadeque
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed abdouni
Dec 19, 2016 -

Certified Benz & Beemer responded

Dear MtGirl: We are so happy to hear that you found the car that you were looking for at CBB. Thanks for letting us know that Andy, Mo & Que all were a pleasure to work with. Please let us know if you need any assistance in the future, whether with maintenance or when you are looking for your next vehicle.

December 09, 2016

The car I wanted ready to go! I had a great experience with CBB and Howard in particular helped me in the (very short!) process of finding the car for me. Specific on informatio More

by giulia pedrielli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard "Howie" Kulman
Dec 19, 2016 -

Certified Benz & Beemer responded

Dear Giulia: Thanks for the wonderful review and letting us know that Howard provided you with excellent customer service. We look forward to being able to help you again in the future!

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