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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,112 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,112 reviews

August 19, 2016

Way Too Easy! Found the car I wanted online. Took 15 minutes of looking it over and test driving it before I started the purchase process. Craig Recore was my sales More

by jim1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Coe, Craig Recore
Aug 22, 2016 -

Certified Benz & Beemer responded

Dear Jim: We love to hear from our customers who tell us that the sales process at Certified Benz & Beemer (CBB) is "way too easy" "with no pressure". The sales process does not have to be painful and time-consuming. At CBB, we do our best to make it as transparent and efficient as possible so that many of our customers can complete their purchase in far less time than they have ever experienced before. We hope you enjoy your "new" BMW and keep CBB in mind when it is in need of service or when you are looking for your next vehicle!

August 19, 2016

What Is The Definition Of Customer Service You already know, buying a car is downright sketchy. Being a self admitted bad negotiator I was scared! But I know I needed a new car after my acciden More

by rangerove08
Recommend Dealer
Yes
Employees Worked With
SAMUEL DeStefano
Aug 22, 2016 -

Certified Benz & Beemer responded

Rangerove08: Thanks so much for sharing your personal experience with Sam and Certified Benz & Beemer (CBB) and we are so happy to hear that you decided to purchase your vehicle at CBB. Repeat and referral business is so important to CBB and that motivates CBB to provide an outstanding customer experience for each and every potential customer. We are so appreciative of any referrals or recommendations that you have for CBB and Sam!

August 19, 2016

Gimme an S, gimme an A, gimme an M!!! Sam was professional, attentive, honest and a pleasure to deal with!!! I have recommended him to many people because he was wonderful! When I'm ready More

by MariaThrives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAMUEL DeStefano
Aug 22, 2016 -

Certified Benz & Beemer responded

Dear Maria: That's quite a cheer for S-A-M! Certified Benz & Beemer (CBB) aims to have their salesmen provide outstanding customer service so it's great to hear that Sam was professional, attentive, honest and a pleasure to deal with. When you are ready to upgrade or when your current vehicle needs to have service, CBB is prepared to deliver to you the same level of customer service that Sam delivered to you. Thanks so much for your recommendations to others. We greatly appreciate it!

August 19, 2016

Purchase The service was excellent! Samuel was very helpful. He is friendly and knowledgeable about the car. I definitely will recommend to my friends to buy t More

by mwheaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAMUEL DeStefano
Aug 22, 2016 -

Certified Benz & Beemer responded

Dear Mwheaton: Certified Benz & Beemer (CBB) loves to hear from our repeat customers! It is great to hear that Samuel was very helpful and provided excellent customer service. We greatly appreciate any referrals to your friends and CBB will aim to provide them the same level of customer service. CBB also looks forward to helping you again when you are looking for your next vehicle.

August 19, 2016

Great experience Great car buying experience - low pressure, friendly, and transparent. No surprises. I was presented multiple financing options with lower rates than More

by BMK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Gaiser, Travis Walters, SAMUEL DeStefano
Aug 22, 2016 -

Certified Benz & Beemer responded

Dear BMK: We are so glad that your wife liked the vehicle! We really appreciate that you took the time to share with our potential customers about your "great car buying experience" at Certified Benz & Beemer (CBB). We hear from a lot of our customers such as you who tell us that they love the "low pressure, friendly and transparent" environment that CBB provides. Please be sure to let us know when we can help you again for either service or with your next vehicle.

August 18, 2016

An amazing experience I worked with Andy and Danny while I was looking for the perfect car. Never rushed me to make a decision and they were always available when I had a q More

by BrentLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed abdouni
Aug 19, 2016 -

Certified Benz & Beemer responded

Brent: Thanks so much for taking the time to let our customers (and us) know about your "amazing experience" when you recently purchased your Gran Coupe at Certified Benz & Beemer (CBB)! It is so important to us that you are given friendly and helpful service and it sounds as if Andy and Danny provided that for you. We greatly appreciate your wonderful review as well as your recommendations of CBB to others. CBB also looks forward to providing you with more outstanding service when you are in the market for your next vehicle.

August 18, 2016

Excellent customer service CJ was great. He was very polite and kind. We talked all about the sale and and he was very enthusiastic about it. It was a great experience overall. More

by Aziz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris "C J" Jones
Aug 19, 2016 -

Certified Benz & Beemer responded

Dear Aziz: We really appreciate that you took the time to tell us about your "great experience overall" and that CJ was about to provide you with excellent customer service! We look forward to providing that same level of customer service for you when your vehicle is in need of service and/or when you are in the market for your next purchase.

August 17, 2016

Quick and Painless I went in on a Friday to look at a vehicle that had just begun to be in processed. Ran into Jeff H. who was more than happy to drive me all over both More

by Thundrmunky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hallenbeck, Travis Walters, Val Atwood
Aug 18, 2016 -

Certified Benz & Beemer responded

Dear Chris: Thanks so much for the great review! We are glad to hear that you found the time and effort to purchase your Cadillac Escalade at Certified Benz & Beemer (CBB) to be "quick and painless". CBB tries to offer the best value at the best price on each of the vehicles its sells so it's great to hear that you thought the Escalade was priced right. We look forward to seeing you back at CBB when your Escalade is in need of service and when you are in the market for your next vehicle!

August 17, 2016

Great experience with Chris Working with Christopher was extremely comfortable and very pleasant. He was very helpful and knew how to answer every question I had. He was great. More

by genong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Weaver, Chris Beaman
Aug 18, 2016 -

Certified Benz & Beemer responded

Dear Genong: Thanks for letting our customers know about your recent "great experience" with Chris and Certified Benz & Beemer. We are glad to hear that Chris provided you with helpful and friendly service. We truly look forward to helping you again in the future!

August 17, 2016

Excellent Service Sam DeStefano gave me all the time and attention I needed. He was extremely helpful and answered all of my questions. Chris Jones was helpful as well More

by Fordman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris "C J" Jones
Aug 18, 2016 -

Certified Benz & Beemer responded

Dear Fordman: We are happy to hear that Sam DeStefano and Chris Jones were able to provide you with excellent customer service. This is important to us as we realize that repeat and referral business is the key to our success and that is what motivates us to provide an outstanding customer service experience for each of our potential customers. We look forward to the opportunity of providing you with a similar excellent experience the next time too!

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