Certified Benz & Beemer

Excellant Service Center at "Certified Benz and Beemer!! I recently purchased a Certified 2012 BMW 335i Convertible in November 2015. The car was purchased just before the Thanksgiving holiday and unfortun I recently purchased a Certified 2012 BMW 335i Convertible in November 2015. The car was purchased just before the Thanksgiving holiday and unfortunately the car was delivered by my sales person without having some negotiated details completed.. I arranged with the Sales Manager to return after the holiday to complete the work. When I returned the car to have minor warranty work and window tinting done, some exterior damage was done by an out-side vendor. Brian Sullivan my customer service representative went above and beyond to get damage fixed. When I was not satisfied with initial paint touch up, Brian advocated on my behalf to get lot sales manager (Jack Schneider) involved to discuss better options. Jack Schneider agreed with Brian that damage by their vendor was severe and needed further body and paint work done. They both wanted my car returned to me better than it was before the damage. I am extremely satisfied with the out-come from this ordeal and how this was handled. Certified Benz and Beemer even provided shuttled service for me to the airport, so they could complete work while I was out of town on business. This is Excellent!! customer service.. This type of service makes for "returning customers" to both sales and service departments.. More

mr rich kirsh was very awesome to buy a car! Mr rich kirsch was helpful and nice... Thanks for being so helpful............. ............awesome place to buy a car... .......................th Mr rich kirsch was helpful and nice... Thanks for being so helpful............. ............awesome place to buy a car... .......................thanks we will be coming back again.....good job to the staff as well. ........ You all deserve a pat on the back.. More

ETDBW A very easy experience from beginning to end. Our time with Nico on the test drive was great. He was friendly and helpful. We were given lots of info A very easy experience from beginning to end. Our time with Nico on the test drive was great. He was friendly and helpful. We were given lots of info up front. We took about a week and shopped around some more and decided on buying at CBB because of their fair deal and their helpful people. More

Happy with my experience and my BMW I had been in the market for a BMW in good condition. I’d gone to other dealerships and dealt with salesmen that would not return my phone calls. I sa I had been in the market for a BMW in good condition. I’d gone to other dealerships and dealt with salesmen that would not return my phone calls. I saw an ad for Certified Benz and Beamer online and decided to give them a call. I went in and looked at an amazing BMW in great condition. The very next day I walked out with the keys to my new BMW. My salesman Andy and Certified Benz and Beemer exceeded my expectations! Great customer service. More

Best Purchasing Experience Ever We purchased a pre-owned BMW from Andy last weekend. From test drive to keys in our hands, this was the fastest and most professional purchase I have We purchased a pre-owned BMW from Andy last weekend. From test drive to keys in our hands, this was the fastest and most professional purchase I have been a part of. No confrontation, no backroom conversations, just a simple and professional transaction...Like it should be. Thanks Andy! More

Pleasant and professional I recently purchased Volkswagen CC. Richard was my sales person. He was great from start to finish. Explained everything to the smallest detail, recom I recently purchased Volkswagen CC. Richard was my sales person. He was great from start to finish. Explained everything to the smallest detail, recommended things that can be done, followed me with my new car to the rent-a-car place so I can returned my rental, and he facilitated everything very professionally. All the other employees, I interacted with during the transaction, were equally pleasant to deal with and professional. It was a very good experience and I appreciate it! More

Amazing inventory and wonderful staff We bought a super clean 2015 Jeep Wrangler Unlimited yesterday and dealt with the most down to earth fellows at Certified Benz and Beemer. Rick "RK", We bought a super clean 2015 Jeep Wrangler Unlimited yesterday and dealt with the most down to earth fellows at Certified Benz and Beemer. Rick "RK", our salesman made us feel comfortable and was extremely knowledgeable on the auto dealership industry. Mo, our finance guy, is one of those people who leave an impression with you....and ladies, he is single (sorry Mo). Enough jibber-jabber, we were treated like friends and are extremely impressed and happy with our business with this company. Thanks again guys!!! Veronica & Jeff Dickens More

Above and beyond with great customer service Recently we bought a 2008 lincoln navigator from cbb. Floyd was our salesman. He was great! no pressure and very helpful he even delivered the car to Recently we bought a 2008 lincoln navigator from cbb. Floyd was our salesman. He was great! no pressure and very helpful he even delivered the car to our house almost an hour away. We had to get some things done in serice department. Brian helped us out a ton! I was very picky but he went above and beyond for us. I apreciated the fact that we're were treated no different than someone buying a very expensive car. Awesome place! More

Excellent quality for less When your Mercedes tells you service is required, shop it and you will find the Certified Benz and Beemer price is significantly less than the dealers When your Mercedes tells you service is required, shop it and you will find the Certified Benz and Beemer price is significantly less than the dealerships for the same service. My A3 service cost me less than one half dealership price. I also got courtesy transportation home and back, and a wash with interior cleaning. I was treated like a valuable customer. More

Simply THE Best Selection... And Friendly, Too! I was amazed by the quality and quantity of great cars. I recently moved from the Chicago/Naperville area so I am familiar with big dealers. But the I was amazed by the quality and quantity of great cars. I recently moved from the Chicago/Naperville area so I am familiar with big dealers. But the CBB selection was simply incredible. And my sales guy, Berrin, was super knowlegeable, thorough, helpful, and friendly! More