Certified Benz & Beemer

Very Pleased I contacted Certified Benz & Beemer over the internet. I was promptly called back by Matt Maurer. I wanted to get a pre-owned Mercedes-Benz and Matt w I contacted Certified Benz & Beemer over the internet. I was promptly called back by Matt Maurer. I wanted to get a pre-owned Mercedes-Benz and Matt was very knowledgeable about the vehicles I was inquiring about. We set an appointment and Matt had the vehicle ready for me to view and take on a test drive. After the test drive and a little quibbling over numbers we agreed on a deal that I think is very fair. It was a quick run through finance and I was on the road in my new Mercedes. I am very pleased with Matt and the whole staff at Certified Benz & Beemer. Thank you everyone. More

love the truck The experience was great thank you to Chris Nall. I am very happy with the truck. It drives like a dream. I will refer my friends. The experience was great thank you to Chris Nall. I am very happy with the truck. It drives like a dream. I will refer my friends. More

An Easy, No Pressured Experience The customer service was very friendly and informative, without wasting much of my time. I had a pleasant experience working with this dealership, wh The customer service was very friendly and informative, without wasting much of my time. I had a pleasant experience working with this dealership, which makes driving my new car even more exciting! More

2001 M5 Jamie Herbranson made the purchase of my dream car a delightful experience. Jamie made sure I was taken care of and I was on the road in less than 3 h Jamie Herbranson made the purchase of my dream car a delightful experience. Jamie made sure I was taken care of and I was on the road in less than 3 hours. I would defiantly buy from him again. More

CBB is the best My experience was without problem. I was referred by one of the owners, who had already gotten other attorneys to buy, all of whom were satified wi My experience was without problem. I was referred by one of the owners, who had already gotten other attorneys to buy, all of whom were satified with the buying experience. It felt odd to buy a car online, but Alex Kankus at CBB made the process easy, got me a trade in on my Lexus that was fair and delivered my sweet new BMW 528i to my door! best car buying experience ever! More

FIRST CLASS from start to end :) This was the first purchase of many that my wife and I felt 100% satisfied. Bobby is a true asset to CBB ! I would recommend CBB and especially Bob This was the first purchase of many that my wife and I felt 100% satisfied. Bobby is a true asset to CBB ! I would recommend CBB and especially Bobby to anyone looking for a great experience purchasing a automobile. We are very happy with our MB SL500. More

Easy low pressure fun experience Travis Walters was great he made it easy and was upfront on everything. Chris Reyes the manager also made it simple and worked everything through emai Travis Walters was great he made it easy and was upfront on everything. Chris Reyes the manager also made it simple and worked everything through email until I was ready to commit. Did not have to sit in the deAler for hours. I will buy again my GL450 is great. They also took my 165000 mile Ford. Thanks again More

Customer Experience Should Be More Important Than A Review! I have been searching for a used car online for months. Nearly every time I looked there were a couple of cars from Certified Benz and Beemer that sh I have been searching for a used car online for months. Nearly every time I looked there were a couple of cars from Certified Benz and Beemer that showed up on my results. When work took me to the Phoenix area a couple of weeks ago I made time to drop by their dealership and see if the inventory was as pristine in person as it looked online. I was not disappointed. They had a huge inventory of the very finest used cars. All meticulously detailed. A sales rep greeted me within minutes of walking onto the lot. We test drove the car that I was most interested in and then looked at several other possible choices. I had not made the final decision to purchase the car when I left the dealership that day, but I was not pressured to "drive this baby home today!" I received multiple calls, emails and texts from the sales rep beginning within hours of leaving the dealership. For me personally this almost made me decide against purchasing from CBB. I kept thinking about the old adage "People love to buy things, they hate to be sold things." I asked the sales rep a few questions during a phone conversation a few days later. Instead of an answer from him I got an automated quote via email. The texts messages, phone calls and emails persisted, but no answers to my few simple questions. I finally asked the sales rep the questions again and he did answer them promptly this time. He also sent another automated quote. Once I accepted the automated quoted the sales rep was very responsive in every aspect. He did a fine job! I had my car shipped to my home in another state. The process was simple and straightforward, other than getting to a fixed price. The CBB website shows shipping costs to my state. The sales rep quoted me 2 different prices that were $100 and $150 more than their website showed. In the end, I was charged the website price and my car was in my driveway 2 days after CBB received my check. Excellent Job Guys! The price I paid was a fair price. It wasn't a super cheap deal, but the car is in beautiful shape and the value for price paid was inline with where it should be. Be careful in dealing with this dealership because all their cars have 3M WINDOW TINT $399.00, 3M EDGE GUARD $199.00, XZILON $249.00, DOC FEE $399.00"as part of the deal. That extra $1250 could make a good deal a below average one. The CBB team is obsessed with their online reviews! Every interaction with my sales rep after I accepted their proposal included a plea for an online review. That seems to be what drives this company. They are managing for a good review. I suggest they should manage the customer experience then the reviews will take care of themselves! More

OVER THE PHONE JEFF WAS AWESOME, I PURCHASED A CAR OVER THE PHONE AND TRUSTED JEFFS JUD GEMENT ON IT, HE MEANT ME HALF WAY FOR DELIVERY AND ALL IS WELL, JEFF WAS AWESOME, I PURCHASED A CAR OVER THE PHONE AND TRUSTED JEFFS JUD GEMENT ON IT, HE MEANT ME HALF WAY FOR DELIVERY AND ALL IS WELL, More

Jim Beyer is AWESOME!!! By far the best experience in car shopping and using and I didn't buy a car! Jim encouraged me to be sure of what I wanted and there was absolutely By far the best experience in car shopping and using and I didn't buy a car! Jim encouraged me to be sure of what I wanted and there was absolutely NO pressure to buy a car that didn't meet all of my criteria. I know he will find just the right car for me and the pricing will fit Mt budget. I have been looking for a gently used Mercedes for 6 months and the pricing here is easily several thousands less than anywhere on the west coast! More