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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,024 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,024 reviews

July 10, 2021

Easiest purchase ever! Garet is by far the best car salesman I have ever worked with, certainly did not fit the "used car salesman" stereotype people are accustomed to. Highly reccomend Garet and Certi More

by BLAZE22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Marschall, Garet Ramos
Jul 11, 2021 -

Certified Benz & Beemer responded

Dear BLAZE22: We couldn't be happier to hear how well Garet treated you with your recent purchase! It's wonderful that he helped you with the easiest car purchase that you have ever made. Thanks so much for your business and for your strong recommendation of Certified Benz & Beemer to others. We hope to have the pleasure of working with you again.

July 10, 2021

Jeff Hallenback is a fantastic salesman and all around great guy. It was a pleasure working with him. They are very professional and easy to work with; no pressure. The service garage was spotless! Thank More

by lambette21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck, Bryan Sullivan, Sara Al Taay
Jul 11, 2021 -

Certified Benz & Beemer responded

Dear lambetter21: You are very welcome and thank you for sharing your feedback with us. It's great to hear that Jeff was so fantastic to work with and that you also appreciated our spotless Service Department. Thanks so much for the kind words and support. Please let us when we can provide you with another 5 Star experience in the future.

July 10, 2021

Quick, professional, and honest! Awesome dealership! Tim Smith is the best! Clean. And comfortable environment. Quality cars and no haggling. If you want a great car come here! More

by dgbarham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2021 -

Certified Benz & Beemer responded

Dear dgbarham: We strive to provide or customers with outstanding service and are so happy that appreciated that from Tim and CBB. We also are glad that you like are friendly, clean showroom and our market-based pricing that eliminates the need of adversarial negotiations. Thanks so much for your business and we hope to see you again in the future.

July 09, 2021

Tim made the sales transaction effortless, delivered our X7 and took our trade. He spent about 3 hours helping us customize the technology. Excellent experience! More

by Connie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Marschall, Tracey Ford, Dennis Murray
Jul 11, 2021 -

Certified Benz & Beemer responded

Dear Connie: We love hearing about your excellent car buying experience working with Tim and the CBB team. We are delighted that he made things so easy for you. Thanks so much for choosing CBB and we look forward to providing you with another 5 Star experience on your next visit.

July 09, 2021

Outstanding customer service, particularly by Garet and Darin! No pressure, great price, and smooth transaction. I highly recommend Benz & Beemer for an auto purchase of any kind. Best selection of great, More

by SatisfiedCustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garet Ramos, Darin Redding
Jul 11, 2021 -

Certified Benz & Beemer responded

Dear SatisfiedCustomer: We cannot thank you enough for your very kind words and support. We really are delighted that both Garet and Darin helped you to have such a great car buying experience without any pressure. We hope to have the pleasure of working with you again in the future.

July 08, 2021

Daren was super knowledgeable on his sale. Very nice and made me feel comfortable with my Audi !! Hit him up when you stop by for a nice ride More

by Snyderjacks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Redding
Jul 09, 2021 -

Certified Benz & Beemer responded

Dear Snyderjacks: We really appreciate you taking the time to share your compliment on Darin's great customer service. Thanks for choosing CBB and we hope you enjoy your Audi for years to come. Please let us know when we can ever assist you again in the future.

July 08, 2021

The best car buying experience I’ve ever had. There was no hassle. I knew what car I wanted, drove it and paperwork was done in just a little over an hour. I appreciate that I didn’t have to spend a whol More

by shar3nee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Redding
Jul 09, 2021 -

Certified Benz & Beemer responded

Dear shar3nee: You are welcome and thank you for taking the time to let our customers know about the best car buying experience that you have ever had. We really appreciate your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future, whether in Service or when you are back in the market for your next vehicle.

July 06, 2021

OUT OF STATE BUYERS BEWARE. Locals, be careful too. This is my experience: I bought a car from this place sight unseen from out of state, as they won't take a deposit to hold it for a few days while tra More

by Aston1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Schneider
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick S
Jul 20, 2021 -

Certified Benz & Beemer responded

Dear Aston1: I appreciate the opportunity to recently speak with you twice regarding the issues that you raised on a different social media site. As I understand, you purchased the vehicle from California on-line and then came out to Arizona to pick up the vehicle. At the time you picked up your vehicle, you had the opportunity to inspect it before finalizing the purchase and driving the car back to California on May 10. The very first time we heard from you regarding any dissatisfaction of the vehicle was 5 weeks later when you posted this review. From our recent discussions, your claim that CBB hid damage from you had to do with your license plate that had screws loose which supposedly required that the bumper had to be painted for $1400. We were not given the opportunity to review and evaluate your claim regarding the loose license plate screws and why it required a bumper repair. Instead, you elected to have it fixed and wrote your very harsh review five weeks after the purchase demanding that we reimburse you to have it removed. I noted that you elected to supplement your original review and have added other cosmetic issues that you had with the vehicle such as roof dent repair, water spots from inadequate cleaning and the need for a buff job. I don't understand why these issues were not brought up when you inspected the vehicle before leaving with it or within the 3 Day Satisfaction period thereafter. If they had been, we would have certainly taken care of those. To bring them up for the very first time many weeks later makes it very extremely difficult for us to determine if those items are the result of our efforts or from driving the vehicle since May 10. If you have any more information to clarify that or wish to discuss this further, then please feel free to contact me at the dealership. Sincerely, Jack Schneider, Owner

July 06, 2021

Andy and Sarah were amazing to deal with buying from CBB is a wonderful, no pressure, and amazing experience. This dealership is like no other! You will definitely be treated like family. Also the car selec More

by Gabriel.Nogalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Al Taay
Jul 07, 2021 -

Certified Benz & Beemer responded

Dear Gabriel: WOW! What a beautiful review! Thanks for sharing how well you were treated by Andy and Sarah without any pressure. We are glad that you felt like family and loved our wide selection of top notch vehicles. We are grateful for your business and excited that you will be back for your next BNW too. Please let us know when we can provide you with another 5 Star experience in the future.

July 05, 2021

Jacob Autry was very courteous and knowledgeable and made the buying process as pleasant as possible. The Dealer was clean and cars looked cared for. More

by jporter767
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Autry
Jul 07, 2021 -

Certified Benz & Beemer responded

Dear jporter767: We really appreciate your 5 Star review! Thanks for sharing how helpful Jacob was with your purchase. We are grateful for your patronage and look forward to the opportunity to assist you again.

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