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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,041 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,041 reviews

March 13, 2020

Best used car dealer Seamless experience from start to finish. Excellent communication. Provided clear video of the car I was looking at. Took care of all arrangements. W More

by johndeplanque
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Bello, Ricky Carter, Nissa Juarez
Mar 14, 2020 -

Certified Benz & Beemer responded

Dear johndeplanque: It's always great to hear from our out-of-state customers! We appreciate hearing that your purchase was so smooth and easy and that you would purchase from CBB again. Thanks so much for giving us the opportunity to earn your business and we hope to have the pleasure of working with you again!

March 13, 2020

Found a vehicle online and requested information. I was contacted quickly and the process of purchasing a vehicle went smoothly without any issues. Jesus Bello is an awesome salesman, as well as Paul in fi More

by forhangar18
Recommend Dealer
Yes
Employees Worked With
Jesus Bello, Paul Marschall
Mar 14, 2020 -

Certified Benz & Beemer responded

Dear forhangar18: At CBB, our tip priority is customer satisfaction and your kind feedback concerning Jesus and Paul reaffirms our efforts at providing our customers with excellent service. We are delighted that you got your vehicle at such a great price and that you appreciated our fully transparent process which does not allow for any hidden fees. Thanks so much for your business and we hope to have the pleasure of working with you again.

March 13, 2020

The Experience was Mostly good There were 2 issues that should not have happened. When you spend $ 72,000 for a car, you expect to get 2 FOBs with the car. I was told that the o More

by lgustafson
Recommend Dealer
Yes
Employees Worked With
Ricardo Padilla
Mar 14, 2020 -

Certified Benz & Beemer responded

Dear lgustafson: Thanks so much for taking the time to share your valuable feedback with us. We are glad to hear that you had a good car buying experience with the 2 exceptions that you noted. Your vehicle should have had more than a sufficient amount of gas for you to be able to return to Tucson and we apologize that it did not. As for the FOB issue, we try extremely hard to obtain both xx when we purchase a car or take one in trade. Unfortunately, sometimes the vehicle only has 1 FOB. In those cases, we point out in our advertising that there is only 1 FOB with the vehicle. This should also have been mentioned by the product specialist that handled your transaction so that you clearly understood that prior your purchase. Apparently, that was not done and we apologize for that issue not being addressed so it could have been handled as you suggest. We are sincerely grateful for your business and do hope that we have the opportunity to provide you with a full 5 Star experience on your next visit.

March 12, 2020

My new Go-To Guys!The whole experience was pleasant from My new Go-To Guys! The whole experience was pleasant from beginning to end. Morgan McLeod is a true professional who worked with me to solve the cha More

by JorgeG.
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod, Chris Williams
Mar 13, 2020 -

Certified Benz & Beemer responded

Dear Jorge: We are so pleased to hear that Morgan and Chris are your new "Go To Guys" after your excellent experience with our Service Department. Thanks so much for giving CBB the opportunity to assist you and we look forward to providing you with the same level of service on your next visit.

March 12, 2020

Found the car I wanted on their Website and Tim met me onsite to checkout the car. They made the purchase process very easy. They quickly agreed to install two new rears tired when I pointed out they were More

by gearnold
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nissa Juarez
Mar 12, 2020 -

Certified Benz & Beemer responded

Dear gearnold: We couldn't be more pleased to hear that we were able to make things so easy to purchase your vehicle from Certified Benz & Beemer. We are happy that Tim was so helpful with the process. Thanks so much for your business and we hope to have the opportunity to deliver a similar experience again for you in the future.

March 11, 2020

Easy. Understanding. Confirmed desires and type of vehicle I wanted. No problems. No hassels. Even arranged better finance rate than I had been offered by an online finance company. More

by Headshooter
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Certified Benz & Beemer responded

Dear Headshooter: Our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing our customers with excellent service. We are also glad to know that the Finance Department was able to get you a better rate than your online finance company. Thanks for choosing CBB and we look forward to being there to help you again in the future.

March 11, 2020

Rich was awesome... I'm not the kind to leave a review but he treated me well by finding an adequate time that works with my schedule and performed the needful! Great job man More

by Christian Kouassi Atse
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 12, 2020 -

Certified Benz & Beemer responded

Dear Christian: Thanks so much for the 5 Star review! We are delighted that Rich treated you so well during your recent visit to our Service Department. We certainly appreciate your support and look forward to the pleasure of assisting you again in the future.

March 11, 2020

Fantastic experience, very easy process We bought a used LandRover from CBB. We found the car online and worked with Jeff. He immediately explained their philosophy of putting their best pri More

by TOinArizona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck
Mar 11, 2020 -

Certified Benz & Beemer responded

Dear TOinArizona: We couldn't be more pleased to hear about your fantastic car buying experience working with Jeff. It's great that your online shopping experience was so easy and that you appreciated our best price upfront policy which negates the need for adversarial back-and-forth negotiation. We are grateful for your business and hope to have the opportunity to provide you with another 5 Star experience in the future.

March 10, 2020

They made the process so easy to buy this car. I’m from Chicago and it was an out state sale. Andrew Manahl made it as simple as possible. Followed up with a video to show me the car and the cleanliness of More

by John browning
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Carter
Mar 10, 2020 -

Certified Benz & Beemer responded

Dear John: It's always great to hear from our out-of-state customers. We appreciate that you took the time to share just how easy it was working with Andy and purchasing your vehicle. We are thankful that you gave CBB the opportunity to earn your business and that you would buy another car from us in the future. Love that 10/10 too!

March 09, 2020

Amazing This was the best buying experience and great customer service. I will go back again because of the excellent customer service by Andrew and Ricky. More

by smithmphx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Carter
Mar 10, 2020 -

Certified Benz & Beemer responded

Dear smithmphx@gmail.com: It is our mission to provide our customers with the best car buying experience that they have ever had so we are delighted to hear that Andy and Ricky were able to achieve that with you. We are grateful for your support and your kind words. Please do not hesitate to let us know when we can assist you again in the future.

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