Certified Benz & Beemer

Tim smith was great In showing me my new bmw Tim did a great job showing me all the cars and was patient while I selected. No hassle, friendly, and great car experience. Lots of cars to choose Tim did a great job showing me all the cars and was patient while I selected. No hassle, friendly, and great car experience. Lots of cars to choose from and straightforward pricing More

Ricardo was amazing! This was the easiest car buying experience I have ever had! From start to finish it was a quick, amazing experience. Ricardo provided me with all the This was the easiest car buying experience I have ever had! From start to finish it was a quick, amazing experience. Ricardo provided me with all the information I need and I wish there were more dealerships like this one! Thank you, thank you! More

Great place!!! Great well rounded individual thanks Q, on time and well described product. Great clean looking dealership as well I would recommend to everyone grea Great well rounded individual thanks Q, on time and well described product. Great clean looking dealership as well I would recommend to everyone great place. More

Great service and staff! I didn't even plan on buying a car when I first visited CBB, but I left with one and the experience was totally no pressure and enjoyable. I didn't even plan on buying a car when I first visited CBB, but I left with one and the experience was totally no pressure and enjoyable. More

Amazing customer service by Collin I purchased my vehicle last year and on and off I have been having trouble with the stereo and it was still under the factory warranty. I have taken I purchased my vehicle last year and on and off I have been having trouble with the stereo and it was still under the factory warranty. I have taken it in MULTIPLE times and I continued having issues and each time the dealership said that the issues had been rectified-but by the time I left the dealership, I would have problems right away. So after months and months of going back and forth to the dealership, recently my factory warranty expired. I purchased an extended warranty when I purchased my vehicle and again I was having troubles so I brought it into Certified Benz and Beemers after speaking with Collin over the phone. COLLIN WAS GREAT!!! He told me that he would ensure that it was taken care of and he confirmed that I indeed have coverage with the warranty I purchased. Collin made sure to have a Loaner car for me and called when the part was ordered. COLLIN kept me in the loop during the process of finding out the issues with my stereo. Collin called me once the parts were ordered and when the expected time of completion would be. I received a call from COLLIN apologizing that additional programming was needed and unfortunately it would be longer than estimated. Once my vehicle was ready COLLIN contacted me and informed me it was good to go, and it is working fine. This is THE BEST Customer Service that I have received, not just from the Service Department, but since the beginning of my car buying selection and up until this point in time, and that includes BETTER customer service than was provided by TWO BMW dealerships. COLLIN was great and I appreciate EVERYTHING he did for me!!! Opie Hicks More

Great service Brandon was exceptional...would not have been better I was very impressed with the way he described my new car...keep him around forever please Brandon was exceptional...would not have been better I was very impressed with the way he described my new car...keep him around forever please More

Relax and smooth Barry was the 2nd biggest selling point of my buying the Z4. Naturally the car itself was number one! Not only was very easy to talk to he sent add Barry was the 2nd biggest selling point of my buying the Z4. Naturally the car itself was number one! Not only was very easy to talk to he sent additional videos and answered all my questions about the vehicle. This was huge being that I lived out of state. Trust was a major concern but this dealership definitely makes a difference. More

Best service and customer care. Michael Miller is a great service coordinator. He took care of a problem with my Audi and was a great help. Mark Miller found my purse that I left in Michael Miller is a great service coordinator. He took care of a problem with my Audi and was a great help. Mark Miller found my purse that I left in the loaner and called me to let me know that it was secure. Great guys!! More

First time Mercedes Purchase made seamless My wife & I were impressed from the moment we entered this dealership & were greeted by Barry Minchella our sales specialist. Barry was very personabl My wife & I were impressed from the moment we entered this dealership & were greeted by Barry Minchella our sales specialist. Barry was very personable and dealt with us in a highly professional manner. Barry was most knowledgeable about their product lines and offered us several options before making our final decision to purchase our first Mercedes. Barry thoroughly explained the CBB Advantage Service program and we would recommend this added value option to any purchaser. While at this dealership we were also introduced to the service department & totally impressed by the immaculate service bay areas. Jamie George, the finance manager, was most helpful in arranging the paperwork documentation for our trade in and purchase. Overall, we would highly recommend this dealership of pre-owned luxury vehicles. More

i will definitely refer the dealership to my friends!! The sales rep. Robert Kirkwood and sales manager Mark Miller were very professional and proficient with the entire processing! I will be a return cus The sales rep. Robert Kirkwood and sales manager Mark Miller were very professional and proficient with the entire processing! I will be a return customer! More