Back

Certified Benz & Beemer

Scottsdale, AZ

4.9
15,026 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
Contact Dealership

6725 E McDowell Rd

Scottsdale, AZ

85257

Directions

By Type

Showing 15,026 reviews

February 13, 2019

professional, stress free, no games, transparent An honest, professional, customer oriented auto dealer. The price listed was what I paid. No nonsense fees to Jack up the price. No pressure to buy. More

by kwilke859
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck, Paul Marschall, Jamie George
Feb 14, 2019 -

Certified Benz & Beemer responded

Dear Kwilke859: Thanks so much for sharing with our customers that you had a stress-free, fully transparent car buying experience. We are so happy that you chose CBB for your purchase. Please let us know when we can provide you with another 5 Star experience in the future.

February 13, 2019

Love this place! Jeff went above and beyond to help me find my car! He’s accommodated my parents in the past and then took care of me just recently. My family and I wi More

by alexlizama77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck
February 13, 2019

Michael Miller service Michael was my device advisor and he was exceptional. He communicated clearly, frequently and kindly. He was patient and wrote down all the issues wit More

by Heather B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 14, 2019 -

Certified Benz & Beemer responded

Heather: Thank you for your 5 Star review! We are so happy to hear that Michael provided you with exceptional customer service. We are so thankful that you chose CBB for your service and that you will be returning in the future. We look forward to the pleasure of assisting you again.

February 12, 2019

2015 S550 Mercedes Benz On February 9th, I had the privilege of working with Andy Manahl at Certified Benz and Beemer. My wife and I weren't exactly sure what type of luxury More

by drkg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Certified Benz & Beemer responded

Dear drkg: Thank you for taking the time to compliment the outstanding service from Andy and Certified Benz & Beemer. We appreciate that you chose CBB for your purchase and hope you enjoy your Mercedes for years to come. In the meantime, if there is anything we can do, please do not hesitate to ask. We hope to see you again.

February 12, 2019

Mini Cooper purchase I was greeted promptly and cordially upon arriving at the dealership. I was able to inspect and test drive the car that I was interested in, as well More

by miniowner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Williams, Jamie George
Feb 12, 2019 -

Certified Benz & Beemer responded

Dear Miniowner: Thank you for taking the time to share your feedback with us. We are glad that you were able to bring the issue of the rear tires to our attention and that we were able to take care of that for you. We are so grateful for your business as well as your recommendation of CBB to others. Please do not hesitate to let us know when we can be of assistance to you again.

February 12, 2019

Great experience and Ricardo was great to work with Everything went very smooth and even the shipping of my car, they got me a great deal for enclosed shipping also! Thanks guys! Car came just as desc More

by Matrix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Padilla
Feb 12, 2019 -

Certified Benz & Beemer responded

Matrix: We always love to hear from our out-of-state customers! We are delighted that Ricardo helped you to have a great car buying experience and that everything arrived as you expected. Thanks so much for your business. Please let us know if there is anything that we can do for you in the future.

February 12, 2019

Excellent service Every time I bring my car in for service. I am treated with respect and courtesy. I am never disappointed with the help I get from Certified Benz and More

by Mercedesmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 12, 2019 -

Certified Benz & Beemer responded

Dear Mercedesmom: Thanks so much for your 5 Star review! We are so glad that you get excellent service every time you bring you vehicle in. We really appreciate your continued patronage and look forward to the pleasure of assisting you again in the future.

February 11, 2019

Exceptional Sales Experience I have purchased many cars from a variety of dealerships and this was one of the easiest purchases I have ever done. I was extremely impressed by the More

by RS.Havasu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hallenbeck, Brandon Schneider
Feb 12, 2019 -

Certified Benz & Beemer responded

Dear R.S.Havasu: We really appreciate that you took the time to let our customers know about the easy car purchase you had working with Jeff, Brandon and David. We are glad that you found it well worth your while to visit from Lake Havasu City and that you enjoyed our friendly, zero pressure environment. Thank you for your business and for your recommendation of CBB to others. We look forward to the opportunity to assist you again in the future.

February 11, 2019

A very professional experience This is a terrific local dealership that prides itself in a great inventory of German cars. I love how Alexander ("Mr. Smith") hustled to show us so m More

by LaurieJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Smith
Feb 12, 2019 -

Certified Benz & Beemer responded

Laurie: Thank you for choosing CBB and for your 5 Star review! It's great to hear that Alexander was helped you to make a well informed decision and get you a very fair price on your purchase. We hope you enjoy your BMW for years to come and please let us know if there is anything that we can do for you in the meantime.

February 11, 2019

Selling Cars Illegal to Operate They sold me a car that was illegal to drive on the street. I didn't find out until I got pulled over and told. The tinting on the windows was too d More

by SteveT
Recommend Dealer
No
Employees Worked With
Alexander Smith
Feb 19, 2019 -

SteveT responded

After this review went up, I got an email and call from the General Sales Manager asking about what happened. I told him the short and skinny and he offered to reimburse me for the tint job that I had already done on my car to make it legal to drive. So, they made it right after the fact, but it sure feels like nothing would have been done unless this review existed.

Feb 25, 2019 -

Certified Benz & Beemer responded

When we became aware of the issue after this review was posted, our General Sales Manager immediately reached out to contact this customer. We apologized and explained that when he contacted the Product Specialist that handled the sale and brought the issue of the tint up with him, that the matter should have then been easily resolved but, unfortunately, was not. Our General Sales Manager informed the customer that we appreciated his feedback and CBB fully reimbursed him for the tint. We thanked him for his time and hope to have the opportunity to provide him with a better experience the next time.

...
831
...