Certified Benz & Beemer

Another AMAZING service experience with Michael Miller! As usual Michael Miller in Service did an outstanding job today. Somehow he anticipates our needs and always delivers a 5 star/5 Diamond experience! As usual Michael Miller in Service did an outstanding job today. Somehow he anticipates our needs and always delivers a 5 star/5 Diamond experience! Today was flawless, he was ready the moment we arrived... after a quick sign in he diagnosed the issue and had a loaner car ready. He texted immediately when the car was ready, and of course it was sitting right out front and ready to go when we arrived. More

It’s was one of the best car buying experiences. I really enjoyed the overall experience that I had with the dealership. I was assisted by Ryan Carney when I was looking for a car. He was very knowle I really enjoyed the overall experience that I had with the dealership. I was assisted by Ryan Carney when I was looking for a car. He was very knowledgeable down to earth and low pressure. He allowed me to take my time looking for the perfect car. The sales manager was upfront and very honest about the entire deal. I would highly recommend for anyone to shop with Certified Benz and Beemer. More

Very Professional The whole process was very professional and low pressure. Once I decided to buy, the process was very quick and easy. It was a pleasure working with The whole process was very professional and low pressure. Once I decided to buy, the process was very quick and easy. It was a pleasure working with Jamie Herbranson and Jamie George to complete the purchase. Both were very helpful. Thanks to Charles Glass, works in service for recommending this dealership to me. More

Quick and Easy Took seconds to make an appointment, drop off and pick up my X3. Michael was pleasant throughout the whole process. I'll be back for future service. Took seconds to make an appointment, drop off and pick up my X3. Michael was pleasant throughout the whole process. I'll be back for future service. More

Good experience We enjoyed working with our sales associate Alexander, he is such a nice guy. I appreciate that he was professional, knew the performance and features We enjoyed working with our sales associate Alexander, he is such a nice guy. I appreciate that he was professional, knew the performance and features of the vehicles well and did not pressure us. They gave me a fair price for my trade, and I believe the purchase price was fair as well. The financing did not go a smooth. We wanted to make sure we got a rate quote from our credit union as well as the banks they use. That info was not relayed to finance and our bank had closed by the time we got to that part of the process. The interest rate that was offered to us through their source was unacceptable. We worked out a much better deal with our credit union the following business day and had to return to resign. Now I see the value of getting pre-approved with your bank before you go to the dealer. The vehicle was not as clean as I expected it to be upon delivery. In fairness, I am a bit of a neat freak, but I think there was a lack of attention to detail. In contrast, they were willing to repair a couple of cosmetic things at no charge so that more then made up for it. Overall, we are happy with our experience and would recommend them to others. More

Very easy, professional, courteous, polite. Great service experience. Super easy experience and got me an Uber to a coffee shop down the street. Decided I wanted to go elsewhere and they gave me Great service experience. Super easy experience and got me an Uber to a coffee shop down the street. Decided I wanted to go elsewhere and they gave me a loaner vehicle. So nice! More

Excellent Experience buying a used BMW I came to Certified Benz and Beemer to look at a used BMW X5 I had seen online. After driving it, I didn’t feel it was right. My sales person, Micha I came to Certified Benz and Beemer to look at a used BMW X5 I had seen online. After driving it, I didn’t feel it was right. My sales person, Michael Gelbert, after listening to what I wanted in a car, checked his inventory and brought out a 2016 X5 BMW xDrive40e, priced where I wanted to be. It only took sitting in the drivrt’s seat and driving a short way to know he had hit the mark. I love this SUV! More

Phenomenal service! Matthew made my experience amazing! He was so helpful and gave me exactly what I was looking for. Definitely ask for him! Im so excited! Matthew made my experience amazing! He was so helpful and gave me exactly what I was looking for. Definitely ask for him! Im so excited! More

Awesome experience - Best Dealership in AZ Danny has helped me with several car purchases and is ALWAYS professional. The process is easy, smooth and really makes the deal work for all of my ca Danny has helped me with several car purchases and is ALWAYS professional. The process is easy, smooth and really makes the deal work for all of my car desires and financial preferences. I highly recommend Danny and the service department as well. 5 stars all the way! More

Excellent customer service experience Buying a used/certified MB, Brandon our sales person was most accommodating. He asked & listened to our requirements & found us exactly what we were l Buying a used/certified MB, Brandon our sales person was most accommodating. He asked & listened to our requirements & found us exactly what we were looking for with absolutely no pressure. Very professional & continues to answer any & all questions even after the purchase. Very satisfied. More