Back

Certified Benz & Beemer

Scottsdale, AZ

4.9
14,909 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
Contact Dealership

6725 E McDowell Rd

Scottsdale, AZ

85257

Directions

By Type

Showing 14,909 reviews

July 20, 2018

Great Dealership Bentz and Beemer were great to work with..Jamie took the time to meet our needs and did not pressure us to buy. He was straight forward on the price More

by niana10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Wallace
Jul 24, 2018 -

Certified Benz & Beemer responded

Dear Niana: Thank you for such a beautiful review! Thanks for letting us know that Jamie and William were so helpful to you, without any pressure. We are so grateful for your business and for your wonderful recommendation of CBB to others. We hope to have the pleasure to provide you with another Five Star experience in the future.

July 19, 2018

Smooth Robert was just the best! I felt no pressure, he was kind and made buying a car a very pleasurable experience. I would recommend buying your next vehi More

by Debimcnichols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Certified Benz & Beemer responded

Dear Debi: Speaking of smooth...what a nice review! We are so happy to hear that Robert made your car buying experience so easy and pleasurable. Thank you for your business and for your wonderful recommendation of CBB to others. We look forward to being there for you in the future.

July 19, 2018

Very refreshing and no games , i’ve had many car buying and selling transactions over the years and I have never had one of them that was a pleasant ethical experience today d More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Barone
Jul 20, 2018 -

Certified Benz & Beemer responded

Dear Happy: Thanks so much for taking the time to compliment the customer service provided by Chris. We appreciate the feedback about your straight-forward, pleasant experience that you found so refreshing. We are grateful for your business and look forward to the next opportunity when we can provide you with another Five Star experience.

July 19, 2018

Yet another great experience As usual, Chris and Mike took care of servicing my wifes vehicle for me. Anytime I have a question, Chris does everything he can to help me out. I bo More

by Robtimusprime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Beaman, Mike Miller
Jul 24, 2018 -

Certified Benz & Beemer responded

Dear Robtimusprime: We are so thankful for your repeat business and happy to hear that both Chris in Sales and Mike in Service have done a great job to make each of your experiences at CBB such positive ones. We sincerely appreciate the opportunity to assist you and look forward to the next time that we can provide you with a Five Star experience.

July 18, 2018

service/parts department We Highly recommend using Juan in the service department for all your needs. We did have some minor issues/concerns that were handled immediately by t More

by rjohnston1233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Garcia
Aug 02, 2018 -

Certified Benz & Beemer responded

Dear Robert: I am disappointed to hear that your experiences with our Service and Parts Departments were not up to our normal standards. First, let me say that we are very sorry that the loaner car that you were provided was sub-standard. After further review, we have retired that unit from our loaner pool. We do train our staff to inspect the loan car vehicles prior to use and apparently that was properly performed in your case. As for delay with the shocks, unfortunately, when we ordered the replacements, the company only shipped us one (1) shock so we had to order again for the other shock. We sincerely apologize that the delay in receiving the second shock extended your time with the inadequate loaner. I truly appreciate all of your comments and have since shared with my management team in an effort to improve our customer service. I hope that you would consider giving us another opportunity for CBB to provide you with a 5 Star performance the next time, whether with sales or with service. If you do visit the dealership, I would really appreciate it if you would stop by my office as I would like to personally meet with you and thank you for your prior patronage and feedback. Sincerely, Jack Schneider, Owner

Aug 02, 2018 -

rjohnston1233 responded

thank you Mr. Schneider for your response. I appreciate it. I'm not sure if we'll be back in anytime soon, but if we do, I will gladly stop by.. We've changed direction and instead of trading in her Range Rover, we are trading in my truck.. I didn't think you guys had too much in the truck department.. Thanks again, Robert ps. I don't want to cause you guys any grief, so I will attempt to delete this review so that it doesn't appear public. more than anything I just wanted to make sure the issues were know, so to better benefit other customers (and possibly us) in the future.

Aug 22, 2018 -

Certified Benz & Beemer responded

Dear rjohnston1233: Our top priority is customer satisfaction and your prior feedback and your review is greatly appreciated. Thank you so much for your business. We look forward to the pleasure of assisting you again in the future. Please do not hesitate to contact us should you need anything.

July 18, 2018

Enjoyable and Genuine Jamie was awesome. Knew his stuff and made us feel at home and the process very pain and hassle free. Best car buying experience I have ever had and w More

by Tsare24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Certified Benz & Beemer responded

Dear Tsare24: At CBB, it is our mission to provide our customers with the best car buying experience that they have ever had. We are delighted to hear that Jamie helped to achieve that with you. Thanks for your business and for sharing your feedback with us. We definitely will be looking forward to helping you again in the future.

July 18, 2018

Good service Very happy with my vehicle. Excellent service Jesus, Robert and Kevin great team. I really appreciate your help Thank you very much. See you gu More

by Luis2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Walters, Jesus Bello, Kevin Stine
Jul 20, 2018 -

Certified Benz & Beemer responded

Dear Luis: Thanks so much for your business and your kind review. We are so glad that you appreciated the excellent customer service from Jesus, Robert and Kevin and that you are very happy with your vehicle. We look forward to being there for you and also hope to see you again soon.

July 17, 2018

Good selection of used cars This dealership has a nice selection of used cars. Their cars are high quality. The salesman Matt was great to work with. Very friendly and easy going More

by Az03cummins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Melone
Jul 20, 2018 -

Certified Benz & Beemer responded

Dear Az03cummins: We too pride ourselves in having a wide selection of top notch vehicles and for delivering excellent customer service and appreciate your feedback to reaffirm our efforts. Thanks for choosing CBB and we hope to have the pleasure of assisting you again.

July 17, 2018

Easy Two Car Purchase Matt made buying two cars and trading in two cars super easy. We are from a different city and Matt helped her deal done over email and phone. All we More

by Rb8419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Maurer, William Wallace
Jul 18, 2018 -

Certified Benz & Beemer responded

Dear RB8419: You are doubly welcome! We love to hear from our out-of-area customers whether they buy one vehicle or more. Thanks so much for sharing with us how easy Matt made it for you on your recent Two (2) car purchase. We are so grateful that you elected to choose CBB for your purchases and look forward to being there for you in the future.

July 17, 2018

Oil change Staff is friendly and greets you as you arrive. Was able to book the service a little last minute which was nice. Only negative part of my visit was I More

by Cggoodwin85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 18, 2018 -

Certified Benz & Beemer responded

Dear Cggoodwin85: We appreciate your feedback regarding your recent oil change visit. Thanks also for sharing your concerns about the lack of a loaner vehicle and have shared that with our management team to improve our services. We hope to have the opportunity to provide you with a Five Star performance the next time.

...
919
...