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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,881 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,881 reviews

March 31, 2018

Relaxed, great buying experience Great service and follow up from all involved. Low pressure, transparent buying experience. No hidden costs or high pressure sales tactics. Financing More

by Bchoward2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Walters, Scott McKenzie, Matt Maurer
Apr 01, 2018 -

Certified Benz & Beemer responded

Dear Bchoward2: We really appreciate that you took the time to let our customers know about CBB's relaxed, fully transparent car buying experience. We are so happy that Matt, Travis and Scott all helped to make your experience such a good one. Thank you for choosing CBB and please let us know when we can provide you with another Five Star performance.

March 31, 2018

Amazing Service Advisors I have visited Benz and Beemer on 3/29/2018 for my Mercedes S63 service, I met Mr Randy a service advisor, he is an excellent person who helped me lik More

by Murali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wood
Apr 01, 2018 -

Certified Benz & Beemer responded

Dear Murali: Thanks so much for your FIVE STAR review! It's great to hear that Randy helped to make your recent visit to our Service Department such a good one and that you were able to save lots of money in repairing your vehicle at CBB as opposed to a Mercedes dealership. We are grateful for your business and hope to have the pleasure of working with you again.

March 31, 2018

One of the best service department experiences I have ever h Collin Moore can not be improved upon. He is simply is the best at what he does as a service adviiser. I wouldn't hesitate recommending him or the d More

by roger hilderbrand
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 01, 2018 -

Certified Benz & Beemer responded

Dear Roger: We love your review and really appreciate you taking the time to share your feedback with us. We agree that Collin is an excellent asset in our Service Department and will be sure to share your compliments with him. Thank you for choosing CBB for your service needs as well as your recommendations of CBB to others. We look forward to being there for you in the future.

March 31, 2018

Wonderful customer service Matt an Travis were amazing got us in and out in 3 hours no pressure. Great dealership an exceptional customer service. Would recommend to anyone who More

by cschreiber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Walters, Matthew Melone
Apr 01, 2018 -

Certified Benz & Beemer responded

Dear cschreiber: We really appreciate that you took the time to let our customers know about CBB's wonderful customer service with zero pressure. It's great to hear that Matt and Travis were so easy to work with. Thank you for choosing CBB and we hope to be able to assist you again.

March 31, 2018

Groovy Ride Certified Benz and Beemer had one of the lowest priced offers for the vehicle model I was interested in and made purchasing the ride relatively hassle More

by DJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fredlake, Randy Wood
Apr 01, 2018 -

Certified Benz & Beemer responded

Dear DJT: At CBB, we pride ourselves in having top notch cars and delivering excellent customer service and we appreciate your feedback to reaffirm our efforts. We are glad that Randy, Que and Chris all assisted nicely to help you get your new groovy ride. We sincerely thank you for your business and look forward to the next time that we can assist you.

March 31, 2018

New bmw! Amazing dealership,so much to look at! Their vehicles are in great condition. My experience here was awesome i did not feel pressured into buying. Dan More

by Benji608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2018 -

Certified Benz & Beemer responded

Dear Benji608: Nothing makes us happier than knowing that we were able to help our customers get into the perfect car while giving them amazing customer service so it's great to know that Danny was able to deliver that for you. We hope you enjoy your new BMW for years to come and keep CBB in mind when your BMW may need maintenance or when you are in the market for your next vehicle.

March 31, 2018

Great place for a 1st time buyer It was my first time buying a car and i was kind of scared because i didnt want to be annoyed by your typical sales shark. But thankfully i got assist More

by Usmc5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2018 -

Certified Benz & Beemer responded

Dear Usmc5: You are so welcome! We are grateful that you decided to purchase your first vehicle from Certified Benz & Beemer and that Danny was so helpful with the sales process. It is CBB's policy to provide our customers with as much information as they may need to make a fully informed decision on the vehicle they are buying. We look forward to helping you again in the future. Finally, thank you for your service to our country.

March 31, 2018

Smooth Went with my own financing but From the website to the actual dealership everyone I came in contact with was transparent Jami was my guy Floyd and zac More

by Johnm3172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Foster, Zak Wagner
Apr 01, 2018 -

Certified Benz & Beemer responded

Dear John: Thanks so much for taking the time to share your feedback with us. We are delighted to hear that Jami, as well as Floyd and Zak, did such a good job in making your purchase so smooth and easy. We sincerely appreciate your business as well as the recommendation of CBB to others. Please do not hesitate to get in touch with us if you should need anything.

March 30, 2018

Lack of communication Purchased a used X5 M series with an extended warranty. The engine spilled oil from a very early point and the car was returned 4 time with the same i More

by kelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyson Muse
Apr 24, 2018 -

Certified Benz & Beemer responded

Dear Kelli: Once we first became aware of this situation, we expressed our disappointment with how this was handled. At the time, we did agree to discount the bill from $2,200 to $1,400 which was acceptable. After posting this review, I have attempted to contact you to personally discuss what Certified Benz & Beemer could do to resolve the customer service issues you raised. Unfortunately, at that time, you were not interested in doing so. If you should change your mind, I welcome the opportunity to discuss this with you. Please contact me at your earliest convenience so I can work on fixing the issues that you raised. Jack Schneider, Owner

March 30, 2018

Honest, Fair & Professional Loved everything about my buying experience at CBB. No games. No stupid stuff. No BS. Find the car; buy the car. It really is that simple! More

by SheHateMe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Williams, Travis Walters, Zak Wagner
Apr 01, 2018 -

Certified Benz & Beemer responded

Dear SheHateMe: Thank you so much for the FIVE STAR review! We are glad that you loved your car buying experience and found everything to be honest, fair and professional. We are grateful for your business and hope to have the pleasure of working with you again.

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