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Champion Chevrolet - Service Center

Johnson City, TN

4.6
495 Reviews

495 Reviews of Champion Chevrolet - Service Center

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January 04, 2024

The service dept was great, Employes's were very friendly, knowledgeable and my repair was completed as promised. More

by geleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

Staff is great but the prices have almost doubled since last summer. $88 for an oil change?! More

by TOOTERBUG3764397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

They didn't break anything this time unlike before. I do not love them and I do not love my Silverado More

by leesrt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

SERVICE DEPT: WAS GREAT STARTED ON CAR WHEN I DROVE IN FAST AND EFFICIENT THANK YOU A+ A+ A+ A+ More

by tcourier123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cletis Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Very professional, nice, fast and efficient. They do a great job and I would recommend using them More

by rusp8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

They looked after me on an expensive job. It could have been worse. Thank you. More

by WJGAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019

Bait & Switch Scam Champion sent me multiple flyers promising a deal on an oil change and tire rotation and safety inspection at a certain price but when I went in to ge More

by Ripped off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't recall any names
May 17, 2019 -

Champion Chevrolet responded

We do have a charge for shop supplies on every service ticket. Its a standard practice in the business that is not unique to Champion. We do not charge to fill up your windshield wiper reservoir that requires special fluid we pay for, disposal of oil filters that is a cost to us of over $500 per month for all the filter we dispose of. Most dealers also have a processing fee in service today that we do not have. We promote our oil changes at a great price. We really appreciate your business. If you would like to discuss further i can be reached at 423-282-2121 ext 209

May 17, 2018

Great Service I received great service as usual. Terry was extremely helpful. He provided good updates during my brake job. Everyone was very nice and helpful. Coff More

by DPEVERHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cunningham
May 16, 2018

Great people and business I’ve had my new car for 3 months. I had a great experience with everyone I dealt with. I financed my car through my credit union but still had to talk More

by EXAMINERDMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Fleenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

Service center was helpful and considerate to my needs The last time I visited this service center was very displeased..this go round was a pleasure. The service department helped me with all my need and m More

by PATRICK BRIDGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cunningham
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