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Champion Ford Lincoln Mazda

Owensboro, KY

4.9
985 Reviews

140 Southtown Blvd

Owensboro, KY

42303

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985 Reviews of Champion Ford Lincoln Mazda

February 06, 2013

Worked with Trevor on the purchase of a Used 2009 Sable. Their are very few things on this earth that I dislike more then buying a car. Trevor made the process enjoyable. He was refreshingly honest with m More

by mjhunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2013 -

Champion Ford Lincoln Mazda responded

mjhunter, thanks for the feedback. We try to do things a little different here at Champion and Trevor's customers rave over the way he treats them. We appreciate your business. Duke

January 30, 2013

My wife and I dealt with Jim and Asten when it came to trading in our vehicle for a used Mazda. At first they seemed very nice and friendly, and we thought we had finally found a great dealership to work More

by sahaynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Asten Martin, Jim Monanteras
Feb 14, 2013 -

Champion Ford Lincoln Mazda responded

Mr. Haynes, Yes, I read every one of these reviews and we do take them to heart. As you know, this is a family owned and operated dealership and your experience is the exception, not the rule. As of today, I am putting a new process in place, so this problem won’t happen again. As you know, we don’t make any verbal promises to our customers. We put everything in writing, on a due bill. So, our new process will be to read the due bills in the weekly Monday morning manager’s meeting to ensure our salespeople have fulfilled the promises made. In your case, where the salesperson is no longer with the dealership, this process would have caught the missing owner’s manual and one would have been ordered and delivered to you. I'm sorry you felt slighted and know that if you should return, the experience would be different. Thanks Duke

January 22, 2013

When I arrived at the dealership to buy a car, Ernie greeted me with a smile and never left my side. He answered all my questions and was able to guide me to the type of car I wanted. When we came b More

by gbarkermidwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wimpelberg, Ernie McCollam
Jan 29, 2013 -

Champion Ford Lincoln Mazda responded

Ernie & Matt are wonderful employees for our store. So glad you chose Champion to do business. Thanks again!

January 07, 2013

I bought a 2010 lincoln mkz from Champion. I dealt Jim Monanteras and he was fair with my trade and gave me a great price on a amazing vehicle. Everything was handled in a timely manner. I am completely More

by kevinh80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monanteras
Jan 29, 2013 -

Champion Ford Lincoln Mazda responded

Kevin, thanks for the kind review. Thanks for coming to see us the other day when you were in town. Come see us when you're in Owensboro again!

January 07, 2013

Got a very good deal on my Explorer. Salesman worked hard Got a very good deal on my Explorer. Salesman worked hard to get every discount available at the time. Process of sale and paperwork was seamle More

by darrell.stuart.92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Monanteras
Jan 29, 2013 -

Champion Ford Lincoln Mazda responded

Darrell, thanks for the kind words. The Explorer is a wonderful vehicle!!

January 04, 2013

The staff was very helpful & friendly! They went out of their way to find me a vehicle that I not only liked, but also, one I could afford! I AM THRILLED WITH MY BRAND NEW CAR. I love it! More

by gildaug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Chancellor, Jerry Maggard
Jan 29, 2013 -

Champion Ford Lincoln Mazda responded

Thanks for the kind review. I know Jerry and Linda worked hard to find the right car for you.

January 04, 2013

Very helpful!! Very pleased with our car buying experience! Micheal and Linda are excellent! Would highly recommend anyone wanting to buying a new vehicle go to Champion. More

by Kabamber25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Chancellor, Michael Bradfield
Jan 29, 2013 -

Champion Ford Lincoln Mazda responded

Thanks for your kind review, we appreciate it!

December 08, 2012

I was having a difficult time finding a car that met my needs at the right price. Until I visited Trevor at Champion. With friendly and honest help he met all my car buying needs. He found me the perfec More

by rnichols1314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Beers, Linda Chancellor, Linda Chancellor
Dec 10, 2012 -

Champion Ford Lincoln Mazda responded

So glad that Trevor hooked you up. Send him some customers and he'll appreciate it! We appreciate your business very much!! Duke

November 26, 2012

while shopping for a new truck, I visited several while shopping for a new truck, I visited several dealerships in the Owensboro and surrounding area. I found Champion's personnel to be more friendl More

by floydhillis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duke Brubaker, Matt Wimpelberg, Andrew Davis
Dec 10, 2012 -

Champion Ford Lincoln Mazda responded

Thanks Mr. Hillis, we hope you love your new F-150 Supercrew! We appreciate your business very much. Duke

November 13, 2012

An internet listing for a used vehicle brought me into Champion Ford; the listing was so new that it was not out on the lot yet. Andrew, the sales consultant, did a fantastic job of making the vehicle ava More

by jscherrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monanteras, Andrew Davis
Nov 14, 2012 -

Champion Ford Lincoln Mazda responded

Mr. Scherrer, We're pleased you're happy with your 2001 F-150, and thanks for the feedback. We'd be happy to re-clean your F-150 at no charge. Sometimes the product we use does pool on some portions if my guys use too much. Sorry about that, and thanks again for your business! Duke

Nov 20, 2012 -

jscherrer responded

UPDATE Unfortunately, sometimes pleasant experiences turn into hard pills to swallow...after my initial review, my used vehicle started experiencing shaking during acceleration and rough idling the day after I took it home. I contacted the dealership and they replaced two coil packs free of charge. This was very gracious of them considering I purchased the vehicle "As-Is" and did not purchase an additional warranty. (Full Disclosure: Before purchasing, I was aware of the 'Service Engine Light' being on and a broken clip on the rear window. Before I bought the vehicle, the dealership fixed the rear window and cleared the service light, saying that they could not find a code.) However, the very next day after taking it back to the dealer, the vehicle started shaking during acceleration and idling roughly. As I have no warranty with the dealership, I took the vehicle to an independent mechanic, who found a bad coil pack and a bad #3 plug. During additional inspections, the mechanic also found that the ball joints were completely worn out and needed replaced. Not great news on a vehicle I purchased less than a week ago. To be clear: I knowingly and willingly purchased the used vehicle "as-is" and declined an additional warranty. I do not hold Champion Ford responsible in any way nor do I wish to accuse the dealer of any wrong-doing. As-Is means just that, "as-is." I do, though, wish to remind potential customers (of any dealership) of the risks associated with purchasing a used vehicle, especially "as-is," and encourage anyone considering a used vehicle to have it independently inspected so that you can make an informed decision as to whether or not you should purchase the vehicle. Looking back at my original review, I still think the customer service and friendliness of the staff at Champion Ford was fantastic, I just wish I had better luck in my own individual purchase and would like to serve as a reminder that purchasing a used vehicle should be an educated decision.

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