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Chapman Ford Lancaster
Lancaster, PA
1,097 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone.
Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process.
A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,097 reviews
July 01, 2020
My experience at Chapman was direct, professional and honest. Everyone we met in the sales process was cordial and made my wife and I feel like we were the only ones in the showroom. Job well done. honest. Everyone we met in the sales process was cordial and made my wife and I feel like we were the only ones in the showroom. Job well done. More
by mdallen418
Verified Customer
June 30, 2020
Excellent service I can only being to say that I truly hate car 🚗 shopping; however, when you meet a person that is good at what they do and help you every step of the I can only being to say that I truly hate car 🚗 shopping; however, when you meet a person that is good at what they do and help you every step of the way, I can say this was a good day! Thank you Anthony Rodriguez for putting up with me and helping me with my vehicle. It’s alway makes sense to shop where you are treated well! More
by L. Torres
Employees Worked With
L. Anthony Rodriguez
June 30, 2020
Just visited but great salesman Anthony is a wonderful salesman. I am in need of a new vehicle and Anthony was a delight to work with. He showed me cars that would meet my needs. He Anthony is a wonderful salesman. I am in need of a new vehicle and Anthony was a delight to work with. He showed me cars that would meet my needs. He was very knowledgeable & answered all my questions that I had. Will be back to make my final purchase once I decide on my selection. Look forward to working with Anthony in the near future! 😊 More
by Sarah
Employees Worked With
L. Anthony Rodriguez
June 30, 2020
Best salesman in the world. Always willing to service my needs. Can't complain service is very satisfying. Anthony knows what I like. Very helpful. needs. Can't complain service is very satisfying. Anthony knows what I like. Very helpful. More
by Paulay
Employees Worked With
L. Anthony, L. Anthony Rodriguez
June 30, 2020
Anthony is great at his job. Wonderful, fun to work with and very knowledgable. Anthony and the Chapman Ford Team is place to deal with when needing a vehicle. and very knowledgable. Anthony and the Chapman Ford Team is place to deal with when needing a vehicle. More
by Rosado
Employees Worked With
L. Anthony Rodriguez
June 30, 2020
Anthony was so polite and helpful. He went out of his way to assist me and answer all my questions. Excellent customer service! Thank you Anthony! to assist me and answer all my questions. Excellent customer service! Thank you Anthony! More
by Tasha1987
Employees Worked With
L. Anthony Rodriguez
June 30, 2020
Anthony was such a pleasure to deal with. He is amazing! He was so helpful and knowledgeable and was really great with our son. You need more Anthony’s!!! He was so helpful and knowledgeable and was really great with our son. You need more Anthony’s!!! More
by Davidsummers530
Employees Worked With
L. Anthony Rodriguez
June 29, 2020
Anthony is fantastic! He is helpful every step of the way while purchasing a new vehicle. I will always return to him with any of my future car needs! while purchasing a new vehicle. I will always return to him with any of my future car needs! More
by Dmcorchado
Employees Worked With
L. Anthony Rodriguez
