Chapman Ford Lancaster

My wife and I are very pleased with our 2016 Ford Focus SE, we got it at a very good price for a clean well equipped vehicle. Although we had a minor issue with the vehicle, thankfully he professionals at SE, we got it at a very good price for a clean well equipped vehicle. Although we had a minor issue with the vehicle, thankfully he professionals at Chapman Ford Auto Group quickly got it resolved. Thank you once again and keep up the good work! More

Very nice to deal with. Always find the right car ! Zach knows what extras I might need. I like the selection of cars and the new place is very nice and clean. Always find the right car ! Zach knows what extras I might need. I like the selection of cars and the new place is very nice and clean. More

Jerry always goes out of his way to make sure you understand what services are being performed or what needs to be preformed. He always try to get you in for appointment as soon as he can. understand what services are being performed or what needs to be preformed. He always try to get you in for appointment as soon as he can. More

Quick, Efficient Service My 2017 F-150 was in for an 8am Saturday appointment. Scheduled was a PA state inspection, oil change and wheel alignment. The truck was in and out by My 2017 F-150 was in for an 8am Saturday appointment. Scheduled was a PA state inspection, oil change and wheel alignment. The truck was in and out by 9:30ish. The tech stopped out and went over the alignment readings and some other stuff with me. Overall, I was very happy with the service. More

I've always had great service at Chapman. My car was done on time and the service department service is outstanding. Sales department was always helpful and took the time to go over all my options. on time and the service department service is outstanding. Sales department was always helpful and took the time to go over all my options. More

Considering the way we had to purchase this vehicle due to the pandemic, I think everyone was great!! Financing was quick, purchasing was quick, everyone was safely covered due to the virus. to the pandemic, I think everyone was great!! Financing was quick, purchasing was quick, everyone was safely covered due to the virus. More

A Great Experience I was please with the curtesy and professionalism that everyone showed me from the time I dropped off my car right up to the time I picked it up. Than I was please with the curtesy and professionalism that everyone showed me from the time I dropped off my car right up to the time I picked it up. Thank you to the staff at Chapman Ford. More

Excellent experience! very clean and friendly especially during the pandemic. Everyone willing to help and answer questions. Very organized and kept there word when they said my edge would be done at a cert during the pandemic. Everyone willing to help and answer questions. Very organized and kept there word when they said my edge would be done at a certain time. More

Chapman Ford is the best, everyone was nice, respectful, professional and embracing. I was very pleased with how they handled everything and had everything prepared due to this pandemic, I will definitely b professional and embracing. I was very pleased with how they handled everything and had everything prepared due to this pandemic, I will definitely be recommending Chapman to other people... By the way I gave them a 4-5 stars only because my truck was on empty Hahahaha! More

Quick and Easy Service Dropped my F150 off the night before for a Recall and a State Inspection. They called the next morning with an update and again when it was completed. Dropped my F150 off the night before for a Recall and a State Inspection. They called the next morning with an update and again when it was completed. They also allowed me to pay for inspection via a link they texted me. Once they received my payment I told them I couldn't pick up the vehical until after hours and they accommodated my needs. Service and staff were great. More