Chapman Ford Lancaster

Excellence job by Scott Greiner and Tom Evans. They were a big help with both vehicles we bought and on the trade-ins. Thanks you by Scott Greiner and Tom Evans. They were a big help with both vehicles we bought and on the trade-ins. Thanks you More

The Works Called and set up an appointment at the Lancaster Chapman for “The Works” due multiple fails at the Columbia Chapman. Drove into the service breezeway Called and set up an appointment at the Lancaster Chapman for “The Works” due multiple fails at the Columbia Chapman. Drove into the service breezeway. Explained why I was there and my expectations and all were met. The showroom is still being set up so they still have some set up to do but I’m sure that will all finished soon. So when it comes to Ford service, I’ll be back! More

My new EQ Thanks to Car Guru’s I found my next vehicle at Chapman Ford. Everyone was polite and helpful. As I am a lifelong Chevy driver and I have a funny sto Thanks to Car Guru’s I found my next vehicle at Chapman Ford. Everyone was polite and helpful. As I am a lifelong Chevy driver and I have a funny story about my visit. On my first visit, too see the vehicle, I ran into a co-worker. As soon as he saw me he asked if my feet caught on fire as soon as I walked in the Ford dealership! All joking aside it was a quick and pleasant experience. Thank You John. More

Professional and knowledgeable Although they were busy, the man came out to my vehicle and spoke with me about my truck. He actually took time to listen to what I had to say. He did Although they were busy, the man came out to my vehicle and spoke with me about my truck. He actually took time to listen to what I had to say. He didn't make me feel at all like he was in any hurry to hear what I told him. We even started a short conversation about the topic. He then looked up to see if i was due for more than an oil change. I was in and out of there in an hour. The only thing about this was I cannot remember his name. But, I will tell you this that he treated me as well as Chris always did. More

F-150 inspection Facility is very comfortable as I waited for service. Employees very pleasant work with. Very clear report on service was given by service manager. V Facility is very comfortable as I waited for service. Employees very pleasant work with. Very clear report on service was given by service manager. Very pleased More

Great staff excellent service thru the whole process Chapman of Lancaster have the nicest most informative staff very friendly easy to talk too and just the whole experience is worth going there to buy a Chapman of Lancaster have the nicest most informative staff very friendly easy to talk too and just the whole experience is worth going there to buy a truck or car A++++ More

Never thought buying a car could be this easy! I found a type of Ford I wanted on the Internet, and I contacted Chapman Ford in Lancaster, PA as they consistently had the best prices with low milea I found a type of Ford I wanted on the Internet, and I contacted Chapman Ford in Lancaster, PA as they consistently had the best prices with low mileage cars. They delivered with all the details I needed to know they had the best car for the price! When I went down to the dealership, they had the car ready to show me, a gleaming Ford C-Max in excellent condition. While I worked with Associate Ronnie Gomez on completing paperwork, changing my insurance, I was able to ask many questions about the car, the process, and have a great conversation with Ronnie, he worked his magic so quickly. Ronnie and the team made sure I was as comfortable as possible, since they knew my trip down was delayed by illness. When all the paperwork was done, the car pulled up in even better shape! I do not purchase cars very often, it is very stressful for me as an older woman, but I highly recommend going to this dealership for the best deal! (I did my homework, it really is the best deal). I give my car buying experience the highest number of stars! More

Good they kept me updated on inspection Everything went okay only had inspection and oil change. Sales person was friendly and kept me posted the whole time. Waiting area was very clean and Everything went okay only had inspection and oil change. Sales person was friendly and kept me posted the whole time. Waiting area was very clean and pleasant More

Ronnie and Tom were awesome! The truck was wonderfully prepa Ronnie and Tom were awesome! The truck was immaculately (for a yr2000) prepared. The trip home to southern Delaware went without a hitch. Thanks to Ronnie and Tom were awesome! The truck was immaculately (for a yr2000) prepared. The trip home to southern Delaware went without a hitch. Thanks to your service dept for a great job. More

Great service Chapman is where I bought my truck. They have always been up front with me and fixed things the first time. I would not hesitate to have my Ford repai Chapman is where I bought my truck. They have always been up front with me and fixed things the first time. I would not hesitate to have my Ford repaired at Chapman. More