Chapman Ford Lancaster

Service visit Friendly staff always top notch and wanting any service visit to be pleasant Never had a bad experience despite any circumstances The staff bends Friendly staff always top notch and wanting any service visit to be pleasant Never had a bad experience despite any circumstances The staff bends over backwards to be helpful Thanks More

very comfortable with service Service was on time, efficient and friendly. have worked with them awhile and feel they are very good. my next purchase will be a pick up truck, but i Service was on time, efficient and friendly. have worked with them awhile and feel they are very good. my next purchase will be a pick up truck, but it will have to be either hybrid or electric. Ray More

Mustang Review Courteous staff, honest upfront pricing, and great service. Now own two vehicles that will be maintained by Chapman Ford of Lancaster. You have gained Courteous staff, honest upfront pricing, and great service. Now own two vehicles that will be maintained by Chapman Ford of Lancaster. You have gained a loyal customer. More

Willing to work on older trucks. They were able to find and fix the non-starting issue. Jerry, the service adviser, was very helpful, friendly, and kept me informed of the progress. P They were able to find and fix the non-starting issue. Jerry, the service adviser, was very helpful, friendly, and kept me informed of the progress. Prices were a little high, but you expect that from a dealer. More

Over the top experience I walked in with an annoying rattle coming from one of my doors. They test drove it and fixed the problem with in an hour. Usually make an appointment I walked in with an annoying rattle coming from one of my doors. They test drove it and fixed the problem with in an hour. Usually make an appointment but they were very gracious about looking at it when I was in town. More

Recall fix and inspections It was esay, fast. And done right. Appointment took only minutes to make, it was a timely appointment and all went very well. Puck upvwas a breeze. It was esay, fast. And done right. Appointment took only minutes to make, it was a timely appointment and all went very well. Puck upvwas a breeze. More

patients is rewarding my inspection was interrupted when I was told I had an expired registration then I was allowed to go and get a new registration and continue when I r my inspection was interrupted when I was told I had an expired registration then I was allowed to go and get a new registration and continue when I returned chapman personal was very patient with me and I greatly appreciated that More

great a very positive experience, Jerry was wonderful, prompt courteous service and the shuttle was so convenient. this is the only place I take my truck a very positive experience, Jerry was wonderful, prompt courteous service and the shuttle was so convenient. this is the only place I take my truck More

Exceptional This was my first visit to the new venue. Upon entering I was greeted and immediately taken care of by a very friendly associate. The interior of the This was my first visit to the new venue. Upon entering I was greeted and immediately taken care of by a very friendly associate. The interior of the building was immaculate. I am very pleased with the service both my F-150 and I received! More

Great customer service Zach was awesome!! We were looking for a Nissan Xterra which I found on there website. I was amazed that it was still available. After the test dr Zach was awesome!! We were looking for a Nissan Xterra which I found on there website. I was amazed that it was still available. After the test drive Zach asked if we had any questions. He wanted to make sure we got what we were looking for. He was VERY patient with us. He left us alone to discuss what we thought. I am very glad we came to Chapman Ford and Zachary Harpin. More