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Chapman Ford Northeast Philadelphia - Service Center
Philadelphia, PA
374 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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374 Reviews of Chapman Ford Northeast Philadelphia - Service Center
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May 11, 2020
I brought my vehicle in for two recalls on seperate occasions (fuel tank and airbag). Bob Keisler was my service rep. He was very professional and, curtious on both occasions. It was a pleasure working occasions (fuel tank and airbag). Bob Keisler was my service rep. He was very professional and, curtious on both occasions. It was a pleasure working with him. More
by Bryant Birch
Verified CustomerEmployees Worked With
Helpful May 08, 2020
Great everyone was helpful. I ah e nothing else to Great everyone was helpful. I ah e nothing else to say. I’ll see you guys soon. And everyone stay safe and God bless ok. Great everyone was helpful. I ah e nothing else to say. I’ll see you guys soon. And everyone stay safe and God bless ok. More
by RICKDOEZ1
May 08, 2020
Great dealership. Service is extremely good. I have bought many cars here over the years without a problem. I recommend Chapman highly. Service always tell me costs upfront. bought many cars here over the years without a problem. I recommend Chapman highly. Service always tell me costs upfront. More
by gmpritti
May 04, 2020
Very pleased with the entire process even during this difficult time. Drop off was easy and safe, they kept me informed about my service then called when completed. Very happy! difficult time. Drop off was easy and safe, they kept me informed about my service then called when completed. Very happy! More
by jstegsiii
Employees Worked With
Logan Williams
May 01, 2020
The best service we’ve had. The pricing and the people are honest and upfront! Will definitely go back for service again! Keep it up! are honest and upfront! Will definitely go back for service again! Keep it up! More
by r.fer
April 24, 2020
Service writer was very professional, prior to appointment I was promised a loaner, at time of vehicle drop off was told they no longer have loaners, not good. Was told my extended warranty that I appointment I was promised a loaner, at time of vehicle drop off was told they no longer have loaners, not good. Was told my extended warranty that I paid $2500.00 for that my salesman said covered everything did not, had a water leak from rear side window which I had to pay $150.00 to have repaired. Also had a noise when cold which lasted a minute then when away, service said it was coming from behind the dash, noise still there, paided $100.00 deductible for nothing, will not be going back to ford for my next vehicle. Also was told that I needed a serpentine belt which had just been replaced. More
by DENNIS.SROCZYK
Employees Worked With
Christine
April 20, 2020
Bob Keisler was very helpful which was greatly appreciated. It was a very good experience, I was picked up at dealership & taken to my location, as soon as my car was ready, My ride was there within 10 minutes. It was a very good experience, I was picked up at dealership & taken to my location, as soon as my car was ready, My ride was there within 10 minutes.. More
by joan.freed
Employees Worked With
April 15, 2020
The whole service team is great. Much Kudos to keeping it going during the pandemic! Thank you again for getting it done quickly and efficiently. going during the pandemic! Thank you again for getting it done quickly and efficiently. More
by mmartin2093
Employees Worked With
Other Employees :
Michael Barker, Thomas McGregor, Logan Williams
April 15, 2020
We have purchased our vehicles, had our vehicles serviced, and had our vehicles at the body shop of Chapman Ford in Philadelphia and have always been extremely satisfied with their service. We high serviced, and had our vehicles at the body shop of Chapman Ford in Philadelphia and have always been extremely satisfied with their service. We highly recommend Chapman Ford in Philadelphia to family and friends. More
by lmhernandez310
Employees Worked With
Other Employees :
John Shuttleworth, five stars, Logan Williams
April 10, 2020
fast service , BOB KIESLER was polite , and worked with me for my inspection and oil change . he made sure every thing was ok . and , called me at home . BOB KIESLER was polite , and worked with me for my inspection and oil change . he made sure every thing was ok . and , called me at home . More
by GROUNDHOG243
Employees Worked With
