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Chapman Nissan
Philadelphia, PA
267 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 267 reviews
July 03, 2025
I would like to explain how very helpful Jahaira Roman was: she went out of her way to help me in a situation that was really dire need I came in for noise when I was accelerating and wound up having to p was: she went out of her way to help me in a situation that was really dire need I came in for noise when I was accelerating and wound up having to pay for Front bilateral hub bearings control arms both front lower control arms and bushings were torn replaced hub bearings transverse right and left alignment done they gave me a free oil and filter change she gave me 10% off and adjusted and with the parts department to help me lower my bill as much as she could. She was very empathetic and compassionate and by far the best service manager I ever had the pleasure of working with she just went above and beyond so much and even her staff working around her says that she is the same way and I really would like to request her for some kind of award because she Goes above and beyond in all aspects you have a very good employee there. Treasure her pay her what she is worth. More
by Richard K
Employees Worked With
***** Jahaira Roman assistant services manager
July 02, 2025
Everyone at the dealership was friendly, helpful and knowledgeable. They really helped me find a vehicle that addressed my needs. I appreciate everyone help and love my new Nissan. knowledgeable. They really helped me find a vehicle that addressed my needs. I appreciate everyone help and love my new Nissan. More
by Sam
Employees Worked With
Other Employees :
Yvette, Christopher Casey
July 02, 2025
I went for a state inspection and was in and out very quickly after my repairs were completed. Quick and easy!t The Staff were helpful and friendly. quickly after my repairs were completed. Quick and easy!t The Staff were helpful and friendly. More
by ABB
Employees Worked With
July 02, 2025
Warren crooks is the best. I’ve purchased four cars from Chapman Nissan and I am a faithful customer. I’ve purchased four cars from Chapman Nissan and I am a faithful customer. More
by Donell.smith
June 30, 2025
Liked the video from the michnac, still would like a paper marked in red,yellow and green. That tells what is low and t o watch ,and what is green that's great Can get an appointment easily And c paper marked in red,yellow and green. That tells what is low and t o watch ,and what is green that's great Can get an appointment easily And courtesy employees More
by rsjes2326
Employees Worked With
June 30, 2025
From the moment I got my car from here, to bringing it for maintenance, etc, my experience has always been great! The staff is so nice, welcoming, respectful, and helpful. I truly appreciate all you guys for maintenance, etc, my experience has always been great! The staff is so nice, welcoming, respectful, and helpful. I truly appreciate all you guys not only servicing my car needs but also doing it with positive energy and good character. Truly, I thank you More
by Gavin
Employees Worked With
I dont remember all there names but I drive in to get a maintenance check and they come out to assist me. That team specifically
