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Chapman Nissan

Philadelphia, PA

4.7
267 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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6723 Essington Avenue

Philadelphia, PA

19153

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Showing 267 reviews

June 30, 2025

Everything went well with the vehicle and service also was on a timely schedule thank you More

by Bryantsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keane Storey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Chapman Nissan responded

Thank you, Bryantsmall! We’re glad to hear everything went smoothly with your vehicle and that our service met your expectations. Staying on schedule is important to us, and we appreciate your feedback. Looking forward to helping you again in the future!

June 28, 2025

Friendly and knowledgeable. Work is always done correctly and timely.. I’am never disappointed. Will not go anywhere else! More

by Jcalabro930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Chapman Nissan responded

Thank you for the wonderful feedback! We're grateful for your loyalty and are glad to consistently meet your expectations. It's always a pleasure to serve you! Ask ChatGPT

June 28, 2025

Great place, great experience and well mannered group of employees there that are dedicated to their job!!!! More

by Atropea666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keane Storey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Overholtzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony woods
Jun 30, 2025 -

Chapman Nissan responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate you recognizing our dedicated team. We look forward to seeing you again!

June 27, 2025

I called about a specific problem and received an estimated price over the phone. When I arrived for my appointment I was greeted warmly. After checking in I was escorted to the waiting area where Ja More

by Marsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira
Jun 30, 2025 -

Chapman Nissan responded

Thank you for sharing your experience, Marsey! We’re glad to hear everything went smoothly—from the warm welcome and clear communication to the excellent work by our technician. Jaihara will be happy to know her hospitality made a difference. We appreciate your trust and look forward to serving you again!

June 26, 2025

They were very informative, explained everything that was going on and what needed to be done to fix the problem. More

by williamalisiojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jun 26, 2025 -

Chapman Nissan responded

Thank you, William! We’re glad to hear our team kept you well informed and clearly explained everything during your visit. Your trust means a lot to us, and we’re always here to make sure you feel confident about the care your vehicle receives. Looking forward to seeing you again!

June 25, 2025

Friendly professional. Didn't have to wait to long. Answer my question . Nice area to wait More

by Tnicodemo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony not sure of last name.
Jun 26, 2025 -

Chapman Nissan responded

Thank you so much! We're happy to hear you had a great experience with friendly and professional service. It’s great to know your questions were answered and that you felt comfortable while you waited. We appreciate your visit and look forward to seeing you again!

June 24, 2025

Dan and the staff were very helpful. I enjoyed my first trip there .dealer ship ery ean More

by johnscarduzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Chapman Nissan responded

Thank you, John! We're so glad to hear that Dan and the team made your first visit a great one. We appreciate your kind words and are happy you enjoyed the experience. We’ll make sure the dealership stays just as clean and welcoming for your next trip!

June 24, 2025

Great customer service, clean and fast work, very well informative I would recommend this place to my friend More

by Nell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Chapman Nissan responded

Thank you, Nell! We truly appreciate your kind words. It’s great to hear that you found our service clean, fast, and informative. Your recommendation means the world to us—we’re always here whenever you or your friends need us!

June 22, 2025

Always great service. Quick and efficient. Technician always send informative videos to help show the health of my vehicle. More

by dtricciardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Chapman Nissan responded

"Thank you for the great feedback! We’re glad you appreciate the quick, efficient service and the informative videos from our technicians. Keeping you updated on your vehicle’s health is always our priority!"

June 21, 2025

Clean establishment. The staff were very courteous. Explained the process clearly and kept me informed throughout. More

by Kellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ
Jun 23, 2025 -

Chapman Nissan responded

"Thank you for the kind words, Kellie! We’re glad you had a positive experience. Clear communication and a courteous environment are always our goal — we appreciate you noticing!"

Jun 23, 2025 -

Chapman Nissan responded

"Thank you, Kellie! We appreciate your kind words. Our team works hard to keep the facility clean and ensure every step of the process is clearly explained. We’re glad you felt well-informed and taken care of!"

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