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Chapman Nissan
Philadelphia, PA
156 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 156 reviews
November 25, 2013
I had a wonderful experience at Chapman Nissan, the employees were friendly, swift and precise. I thank them for how quickly they were able to get me in to my vehicle and out without having me be late employees were friendly, swift and precise. I thank them for how quickly they were able to get me in to my vehicle and out without having me be late for my clients. Plus, I was able to be into the truck of my dreams. Thanks again, Chapman Nissan, for having the best staff ever, More
by kjcole586
Employees Worked With
Carrie, Tawny Gates, Naya and David
September 05, 2013
HORRIBLE. WE JUST BOUGHT A NEW 2013 NISSAN ALTIMA THAT WAS LESS THAN TWO WEEKS OLD. IT BROKE DOWN WITH LESS THAN 800 MILES IN THE MIDDLE OF THE NIGHT! TOWED TO ANOTHER NISSAN PLACE WHERE THEY SAID THEY WAS LESS THAN TWO WEEKS OLD. IT BROKE DOWN WITH LESS THAN 800 MILES IN THE MIDDLE OF THE NIGHT! TOWED TO ANOTHER NISSAN PLACE WHERE THEY SAID THEY CAN NOT FIGURE OUT THE PROBLEM AND IT IS MOST LIKELY TO HAPPEN AGAIN. THEY CAME TO GET THE CAR FROM THE NISSAN DEALERSHIP THAT WAS CLOSER TO MY JOB AND BRING ME A LOANER.....WHERE THEY GOT IN A ACCIDENT IN THE LOANER CAR. MY CAR THEN WAS SUPPOSE TO BE SEEN BY THEIR SERVICE MANAGER WHO SAID THAT THE CAR RUNS FINE....I ASKED HIM...."SO YOU FOUND OUT WHY MY REMOTE START AND PUSH START WOULD NOT START THE ENGINE?" HE SAID NO.....BUT ITS RUNNING GOOD NOW. THIS IS A CAR MY NEWBORN AND KIDS RIDE IN...THEY TOLD ME THEY WOULD NOT REPLACE ME WITH A SAFE NEW CAR BECAUSE THEY WILL NOW HAVE TO SELL A USED CAR....( WHY WOULD THEY EVEN TRY TO SELL IT AGAIN TO ANOTHER FAMILY) THEY ALSO TOLD ME TO TRADE IT IN....PASS THIS ALONG TO FAMILY. I ALWAYS WENT TO FRED BEANS BEFORE THIS BUT I WAS CLOSER TO THIS ONE....I WILL NEVER MAKE THAT MISTAKE AGAIN More
by LoylynJonesWalton
Employees Worked With
Dave,
July 17, 2013
I don't know where to start. I was beginning my new car shopping adventure. I honestly thought this would take at least 4 days of torture and lots of running around. Although I had an idea of what I wa car shopping adventure. I honestly thought this would take at least 4 days of torture and lots of running around. Although I had an idea of what I wanted, I was apprehensive, due to my last car buying experience over 12 years ago- that experience was AWEFUL! I'm still astounded that I found exactly what I was looking for, the first place I looked with absolutely NO hassle(s). I walked into Chapman Nissan and was very impressed by the over all appearance of the dealership. Honestly soo much so, that i felt like maybe I couldn't afford what I was looking for. Well, Chris introduced himself. He was confident, knowledgeable, very nice and most of all he listened, was attentive (yup, you read that correctly), and very patient. I was put at ease immediately. As a nervous, prospective new car buyer, I could not have made his job harder (Sorry, Chris!) and it didn't phase him in the least. I did everything backwards, and without skipping a beat or making me feel annoying or uncomfortable, Chris made my experience not only successful, but easy and fun. I've already told all of my friends, if you want a new/used car, please go visit Chris at Chapman Nissan and tell him Candice says hi & thank you! Oh, and please don't be annoying, like I was. I forgot to mention how amazingly helpful, knowledgeable, and friendly my finance guy was! The whole team is great! More
by qcphilly
Employees Worked With
Chris Gaudio
May 07, 2013
Julie made our buying experience easy, she's awesome, we actually were coming just to get a better choice of what car we wanted & Julie made our decision easy with the cars she showed us....Thanx I'm def we actually were coming just to get a better choice of what car we wanted & Julie made our decision easy with the cars she showed us....Thanx I'm definitely going back. More
by kareem2012
Employees Worked With
Julie Thompson
April 21, 2013
I had a wonderful experience at Chapman Nissan. Julie, my sales associate made car buyings a pleasure. She was very attentive, informative, very respectful to my needs and most all extremely knowledgeable. I sales associate made car buyings a pleasure. She was very attentive, informative, very respectful to my needs and most all extremely knowledgeable. I was actually there just shopping around because I hadn't yet made a decision between the Nissan or Honda, but after the great price, information and friendly service I received I was convinced that I wanted to be a Nissan Sentra owner. I would recommend Chapman Nissan to my friends and family anyday. More
by aloha2
Employees Worked With
Julie Thompson
April 13, 2013
I would defiantly recommend this dealer to any one who may be thinking of purchasing a new or used car. My experience was overall good and my sales person Julie Thompson was excellent. She was very helpfu may be thinking of purchasing a new or used car. My experience was overall good and my sales person Julie Thompson was excellent. She was very helpful, friendly and honest and that made me feel comfortable about the decision I decided to make. So if you are considering purchasing a Nissan vehicle make sure Chapman nissan is your first place to visit it was mine and I drove off that same day with a 2010 Nissan Altima and I love it! More
by N2009
Employees Worked With
Julie Thompson
April 01, 2013
Our overall experience with Chapman Nissan was a great one. The price of the vehicle was superb and our salesperson Julie Thompson was very attentive and helpful. She did everything right. She was respect one. The price of the vehicle was superb and our salesperson Julie Thompson was very attentive and helpful. She did everything right. She was respectful, friendly and knowledgeable. The staff at Chapman Nissan were also great. I love their friendly demeanor and how the did everything in their power to answer all of my questions and ease my concerns about my purchase. I would definitely recommend this dealership to anyone looking to buy a car. Thank you I love my car :-) More
by JKdouglas13
Employees Worked With
Julie Thompson
March 28, 2013
Dear Chapman Dealer, Thank you for all your great Dear Chapman Dealer, Thank you for all your great support honesty and work all the great years that you have been given specially Jeff. He has been a Dear Chapman Dealer, Thank you for all your great support honesty and work all the great years that you have been given specially Jeff. He has been a great person. I just met Mr. Gary which he is very excellent at what he does. The team works very well. You guys are the best to me compare to other dealers out there. May god bless you all. Keep doing what you do and keep up the good work. You are the 1# dealer to in Philadelphia. Also, the relationship that you have with enterprise is excellent I could not be more than happy, John was the best, very polite and respectful they will always have my business and referrals. I had a very rough time and you guys really came through for me thank you, really. Sincerely; Danessa Cruz-Porter 1#Customer More
by nesasesa29
Employees Worked With
Jeff Orr and Service Manager Gary
March 26, 2013
Looking at cars was tough but Julie made it easy. I just happen to stop by chapman nissan where Julie helped me find a great deal on a 2012 Nissan sentra. Not the car I expected to buy because of how nice i happen to stop by chapman nissan where Julie helped me find a great deal on a 2012 Nissan sentra. Not the car I expected to buy because of how nice it was, but I could not pass up the price. More
by MishyMosh
Employees Worked With
Julie
