Back

Charles Gabus Ford

Des Moines, IA

4.9
493 Reviews
Charles Gabus Ford is a family-owned car dealership in Des Moines, IA. The dealership was founded in 1956 by Charles Gabus and has since been providing high-quality vehicles, parts, and services to customers in the Des Moines area. At Charles Gabus Ford, customer satisfaction is a top priority. The dealership offers a wide selection of new and used Ford vehicles, including trucks and SUVs. Their team of experienced sales professionals is dedicated to helping customers find the vehicle that best fits their needs and budget. In addition to vehicle sales, Charles Gabus Ford also offers a state-of-the-art service center staffed by certified technicians. The service center is equipped to handle all types of maintenance and repair needs, from oil changes and tire rotations to more complex engine repairs. At Charles Gabus Ford, the company's mission is to provide customers with a hassle-free, transparent car-buying experience. Their commitment to customer satisfaction has earned them a loyal customer base and a reputation as one of the top car dealerships in Des Moines. Whether you're in the market for a new or used vehicle or need maintenance or repair services, Charles Gabus Ford is your go-to destination in Des Moines, IA.
Contact Dealership

4545 Merle Hay Rd

Des Moines, IA

50310

Directions

By Type

Showing 493 reviews

February 09, 2024

I have had many great experiences with this dealership both in service and purchasing a new vehicle. Always professional, friendly, and knowledgeable. More

by tsde143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't remember the person's name
February 09, 2024

It was the best experience we ever had love our new car and it was so easy More

by Debbieekrenotto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

We bought a new pickup from them in 20 them. 16 and was very satisfied. So when needing to replace our SUV, we came here. Every one was very friendly and helpful, answering any questions so we More

by kpeterson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marde Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

They could be more accurate on their oil change quote s they know year and vehicle you have should know exactly how many quarts it takes not after you get bill More

by Wag
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service dept
January 30, 2024

Always a great experience at Charles Gabus Ford. Great customer service, questions always answered and I never leave feeling like I haven’t been taken care of. More

by avdoeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
January 29, 2024

Very helpful in the process of getting our Maverick. It was delayed due to production issues but they kept us in the loop when it was time to change our MY23 to a MY24 order. More

by dansay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner (Deliver Coordinator) - 2 Stars
January 24, 2024

My experience at Charles Gabus Ford was excellent. The salesperson was very knowledgeable about the model I purchased and made several valuable recommendations. The service staff made sure I had all o More

by jakobwunn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ratzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Excellent service as my vehicle was picked up and returned to me by the courtesy shuttle. My vehicle was in for a computer update needed due to a couple of minor recall issues- - the updates were com More

by Wkbirchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and shuttle service
January 02, 2024

I went in to look at my options for a new vehicle. Steve was very honest and helpful. Not only did he find just the perfect options for me to choose from, he made the whole process quick and easy. Eve More

by lleslie316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britton Ankrum, Peter Lucas
December 28, 2023

Steve was very easy to work with, and did an exceptional job getting us as much as possible for our trade in. This is our third time coming back to work with Steve More

by Valencia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...