Cherry Hill Dodge Chrysler Jeep

My 2018 Jeep Wrangler has "known Corrosion" issue on all 4-doors as well as the hood. The Cherry Hill Dealership referred me to their Autobody Shop located at Maple Shade Fiat off of Route 38, where pictur 4-doors as well as the hood. The Cherry Hill Dealership referred me to their Autobody Shop located at Maple Shade Fiat off of Route 38, where pictures were taken and supposedly sent to the Corporate office. This was done in August, and now we are in December. These pictures were never sent to Corporate, and now Fiat Auto Body refuses to return my calls. This is completely unprofessional!!! We own 4 Jeeps, one of them bought at Cherry Hill...will never go back now as this is not how you treat your customers!!! More

Alex Sheets was our sales rep. He was outstanding and answered every question we had. Also he ensured that all of our needs were covered and there were no hidden cost at the end of He was outstanding and answered every question we had. Also he ensured that all of our needs were covered and there were no hidden cost at the end of the sale. I would absolutely recommend him in the future no questions asked. Everyone at the dealership were an absolute joy to work with as well. More

Excellent and fast sale. Thank you. Everything was extremely quick and easy. Would recommend to friends Thank you. Everything was extremely quick and easy. Would recommend to friends More

Jerry was a great help! He was very communicative from the moment my truck was delivered, until I drove it off the lot! Process was super simple, in and out in two hours, He was very communicative from the moment my truck was delivered, until I drove it off the lot! Process was super simple, in and out in two hours, including a full demo of the truck. Thank you again Jerry and Dan, I will definitely be back! More

The greatest crew to work with! ! Jerry was amazing and so helpful to the car buying process! ! Jerry was amazing and so helpful to the car buying process! More

I brought my jeep to this dealership for it second ever service appointment on the first of October. I was scheduled for a routine oil change, and tire rotation. I dropped my vehicle off at the dealership service appointment on the first of October. I was scheduled for a routine oil change, and tire rotation. I dropped my vehicle off at the dealership at 10:00 for a 12:00 appointment. At 4PM that afternoon I had to call the service department to see what was going on with my vehicle. When I finally able to speak with someone, after I was transferred to the service department for the forth time, they informed me that my vehicle was ready. At this point I questioned if the work was done correctly, or at all. It was a Saturday and I was doing scheduled family activities that I was not able to pick up my vehicle until Monday afternoon. Shortly after I picked up my vehicle I started to experience issues with my vehicle being sluggish, sputtering, and not turning over to start. Which is why I stated if the work was rushed, or completed at all. Then one day while at a red light, my jeep displayed a "fuel sensor error" and shut-down while going into eco-mode. I reached out to the service department and they could have cared less about the situation. I even reached out to another dealership to fix my vehicle, even at cost. Even though they were surprised that the service department at Cherry Hill Dodge Chrysler Jeep, where I currently lease my vehicle, was not making this a priority they did not want to take on an issue they felt the other dealership was responsible for. I was able to schedule an appointment with Cherry Hill Doge Chrysler Jeep but was hesitate to drive my vehicle anywhere until my appointment which was nearly a week away. On the 18th of October I brought my vehicle to the dealership at 8:00. I can't not speak for all the members behind the service desk but the person I spoke with that morning was not the best person deal with. He was annoyed, and responded unfprofessionally when I asked for an estimated time for repairs. I just wanted my car fixed so I could be done with this dealership. When I got my vehicle back they told me it was a failed software upgrade that caused the fuel sensor issue. Just a fews days ago my newly leased 2021 Jeep Grand Cherokee failed to start again. That happened for two straight days now. As I mentioned before, I question the quality of and if the work was completed. The service department here is the most disorganized, unprofessional sales department I have encountered. Whenever I take our leased family vehicle to the Honda dealership we are given some priority as customers and put through express services for oil changes. The first time I brought my vehicle in for service I was unable to get my tires rotated because they couldn't use the air-tools. They are always behind schedule, and their communication is non-existing. I do not even want to take my vehicle back to this place. More

Friendly staff, easy to work with. Worked with me on pricing. Still paid a few more than the agreement initially but fees always pop up. Would definitely go back. Highly recommend! Worked with me on pricing. Still paid a few more than the agreement initially but fees always pop up. Would definitely go back. Highly recommend! More

Everyone was so friendly and helpful with all of my questions and concerns. The paperwork took no time and all and they had great amount of inventory! questions and concerns. The paperwork took no time and all and they had great amount of inventory! More

Jerry and the sales manager had me in and out in 2 hours. Best experience buying a car in 40 years ! Best experience buying a car in 40 years ! More

They were very prompt in greeting us and had a large inventory of Jeeps to choose from inventory of Jeeps to choose from More