Cherry Hill Dodge Chrysler Jeep

This dealership is only interested to increase their monetary intake. The service manager refused to honor a warranty on my Son's Jeep because it would go against the company's income rating. They had monetary intake. The service manager refused to honor a warranty on my Son's Jeep because it would go against the company's income rating. They had the Jeep for 3 days while I was on the phone with the warranty company trying to straighten out the repair bill. He was forced to pay the entire repair bill. As a result, this dealership destroyed any chance to sell my son or me a new auto-ever- and he will not bring his Jeep there again for service. We have contacted all the people we know and told them about the experience we had at this dealership. So, in a world where the competition is so great and the only thing that sets one company apart from another is customer service, this dealship fails the test. More

I recently bought a Dodge, and was extremely happy with the entire experience. Rich was great, he was very friendly and extremely helpful in my buying process. He offered a lot of good information on a var the entire experience. Rich was great, he was very friendly and extremely helpful in my buying process. He offered a lot of good information on a variety of cars, which made my decisions easier and more informed than they would have otherwise been. We were able to work out a good deal and I love the car so far! I'll definitely be back when it's time for me to buy another car! More

I emailed the dealership about a car I was interested in and spoke to Andrew. He went over some options with me and advised me of some rebates I was qualified for which game me a good initial feeling. I wen and spoke to Andrew. He went over some options with me and advised me of some rebates I was qualified for which game me a good initial feeling. I went into the dealership the following day to test drive the car. When I went in, I first dealt with the sales manager Geno who then passed me off to a salesman, Sam. When I explained to Sam that I was just starting the car-buying process that day and wouldn't be ready to make a deal, he completely blew me off after that. He wouldnt discuss a price on the car I was interested in and he also wouldnt get the used car manager to look at the vehicle I planned to trade in for an appraisal value. He said these were direct orders from the sales manager. So the following day, I emailed both Sam and Andrew advising them that I didnt like how I was treated while I was there and that to completely blow off a customer and refuse to answer their questions about a car lead me to believe that customer satisfaction didnt seem to be very high on their dealerships priorities list, especially if this was coming from the sales manager. Neither of them responded to my emails to at least appologize for how I was treated. This was by far the worst experience I've ever had in a car dealership and I will NEVER go back there again. More

Sam and the team did an excellent job finding us exactly what we wanted and worked with us to get our ideal payments! Everyone was very friendly and took their time to focus on everything we wanted. They re what we wanted and worked with us to get our ideal payments! Everyone was very friendly and took their time to focus on everything we wanted. They really listened to us and made it happen!!! We love our dodge ram and just want to thank everyone for making this happen!!!! More

I had a horrible experience with the service department for Jeep in Cherry HIll. I purchased a Jeep last August and the sales department was very friendly. Over the past ONE YEAR of owning this new jeep, a for Jeep in Cherry HIll. I purchased a Jeep last August and the sales department was very friendly. Over the past ONE YEAR of owning this new jeep, a ton of problems started to happen. In January, the check engine light went on and car was serviced on. in April, the blower motor went and I had to pay $300.00 out of my pocket to fix it. Next in June, the transmission started to staul, gas petal was not working properly, and again an issue with the blower motor in the air vent. When I brought the jeep in to get serviced, I spoke with Rich, who was at first very nice. He told me the car needed an "update" and it was all ready for me to pick up. Never offered me a rental, then called me last minute to tell me he needed it overnight. I had to pretty much arrange the rental myself. Next day never heard from the service department so I decided to call and was on hold for about 30 minutes and kept getting hung up on. Finally, I demanded to speak to Rich about my car and he was out for the evening. Once I picked up my car, they assured me everything was fixed. On the way home, the noice came back. I again had to call and Rich said "we arent sure what it is." He then decided to laugh at me when I told him if the car wasnt getting fixed that I was going to have a big problem with the dealership. That's when i called up the sales manager and told him the situation, who didint seem to care himself. I yet again had to return my jeep and get a rental. THis time, the rental wanted to charge me $5 for each day I had the car PLUS the service department used up all my gas during the "repair" time. I refused to pay the fee per daily. Each day the department has called saying it will be ready the next day and it kept taking forever. FInally the car is ready tonight. After I pick it up, I am trading in this car at ANOTHER DEALERSHIP. HORRIBLE SERVICE - dont go here!!!!!!!!!!!!!!!!!!!!!!!! GO to a macanic if you have to get your car fixed!!! More

Will was my salesmen. He was friendly, asked about what my needs were and met them. Didn't try to put me into anything that I was interested in, which is important to me. When time to close Jordon did a g my needs were and met them. Didn't try to put me into anything that I was interested in, which is important to me. When time to close Jordon did a great job at seeing to it that what I'd paid was within my budget. I needed to my car immediately and they make that not only possible, but pleasurable. More

I had an awsome experiance at Cherry Hill Jeep Dodge! Thanks to the salesman Steve Corsey I am driving the car of my dreams. Extremely thankful to Steve for taking the time to make sure i was happy with Thanks to the salesman Steve Corsey I am driving the car of my dreams. Extremely thankful to Steve for taking the time to make sure i was happy with my purchase. Because of Steve, Cherry Hill Jeep Dodge is my car dealership for life. LOVE my new car!!!! More

The staff was very helpful, pleasant. My wife and I were treated like family not just a customer. I have told everyone who asks that I bought my vehicle there and they should also . Mike Mac and Steve Corse treated like family not just a customer. I have told everyone who asks that I bought my vehicle there and they should also . Mike Mac and Steve Corsey two great people. Thank you! More

Awesome fast and quality service! Saw the car online and was able to walk in drive it and get a deal with no hassle! Would recommend Steve was able to walk in drive it and get a deal with no hassle! Would recommend Steve More

Dealt with the same sales man multiple times. Always does whatever is necessary to get you the best oossible deal and is a great guy!! whatever is necessary to get you the best oossible deal and is a great guy!! More