Cherry Hill Dodge Chrysler Jeep

This place is aweskme. Bought 3 cars from here never an issue. Dan Carl gets it done and makes things happen. Will buy here forever!! issue. Dan Carl gets it done and makes things happen. Will buy here forever!! More

The car posted was sold 3 months ago. The confirmed 4 times that they had the car. Liars, wanted me to buy another car. Disorganized: I could see people's info on the table were I was left alone! Many ke times that they had the car. Liars, wanted me to buy another car. Disorganized: I could see people's info on the table were I was left alone! Many keys were left at the table and the managers are the most liars!!! More

Found a caravan online for an agreeable price and checked it was still available through the internet live chat, it was. Gave my phone number and confirmed it was available with the man who called 20 second it was still available through the internet live chat, it was. Gave my phone number and confirmed it was available with the man who called 20 seconds after I gave my number. Told this man I would be traveling over an hour from the shore with my wife and toddler. When we arrived I was assigned Ben as my salesman. Within 5 seconds of telling Ben my name he called me by the wrong name. I think this was a lame sales tactic or something. Ben said we had to go to their other lot to get the caravan. He drove me 10 minutes away complaining he just got his third speeding ticket in the last two months. Made me feel real safe as he's driving me somewhere. As we were approaching the other lot he began trying to sell me something else and then something else. Then I realized the caravan they listed online and told me was there 1 1/2 hours before was not there. He tried selling me something else before we even pulled into the lot. This slimy liar is not a very good salesman or liar(same thing?). So now I'm trapped 10 minutes away from any escape with this bold faced liar trying to sell me something the whole way back. When we got back he and his manager kept trying to coax me inside. I had to change my sons diaper before I could leave their lot, so I was stuck as they harassed me. They were relentless. "Just come inside,Just come inside", it was creepy. Didn't matter how many times I said I'm not interested, they wouldn't leave me alone. Very high pressure sales. I got a call from another guy trying to get me to come back 5 minutes later. Got another call today asking how everything went. Wish I never gave these people my phone number. TL;DR Bait and Switch, Liar Salesman, Extremely High Pressure More

From the internet sales representative to our personal salesman Sam, we had an amazing experience. Everyone was friendly, accommodating, and wonderful to work with! They made certain that we were satisfi salesman Sam, we had an amazing experience. Everyone was friendly, accommodating, and wonderful to work with! They made certain that we were satisfied with our purchase and went above and beyond to make a somewhat stressful task less daunting and overall very enjoyable! More

My husband and I just had a great experience at Cherry Hill Jeep. We had been looking for Jeep Grand Cherokee for several months and had already been to several dealerships. Cherry Hill Jeep gave us the Hill Jeep. We had been looking for Jeep Grand Cherokee for several months and had already been to several dealerships. Cherry Hill Jeep gave us the best deal of any dealership we had been to. They were polite and respectful and the entire process was super easy. We will definitely be back for our next car. More

This dealership is only interested to increase their monetary intake. The service manager refused to honor a warranty on my Son's Jeep because it would go against the company's income rating. They had monetary intake. The service manager refused to honor a warranty on my Son's Jeep because it would go against the company's income rating. They had the Jeep for 3 days while I was on the phone with the warranty company trying to straighten out the repair bill. He was forced to pay the entire repair bill. As a result, this dealership destroyed any chance to sell my son or me a new auto-ever- and he will not bring his Jeep there again for service. We have contacted all the people we know and told them about the experience we had at this dealership. So, in a world where the competition is so great and the only thing that sets one company apart from another is customer service, this dealship fails the test. More

I recently bought a Dodge, and was extremely happy with the entire experience. Rich was great, he was very friendly and extremely helpful in my buying process. He offered a lot of good information on a var the entire experience. Rich was great, he was very friendly and extremely helpful in my buying process. He offered a lot of good information on a variety of cars, which made my decisions easier and more informed than they would have otherwise been. We were able to work out a good deal and I love the car so far! I'll definitely be back when it's time for me to buy another car! More

I emailed the dealership about a car I was interested in and spoke to Andrew. He went over some options with me and advised me of some rebates I was qualified for which game me a good initial feeling. I wen and spoke to Andrew. He went over some options with me and advised me of some rebates I was qualified for which game me a good initial feeling. I went into the dealership the following day to test drive the car. When I went in, I first dealt with the sales manager Geno who then passed me off to a salesman, Sam. When I explained to Sam that I was just starting the car-buying process that day and wouldn't be ready to make a deal, he completely blew me off after that. He wouldnt discuss a price on the car I was interested in and he also wouldnt get the used car manager to look at the vehicle I planned to trade in for an appraisal value. He said these were direct orders from the sales manager. So the following day, I emailed both Sam and Andrew advising them that I didnt like how I was treated while I was there and that to completely blow off a customer and refuse to answer their questions about a car lead me to believe that customer satisfaction didnt seem to be very high on their dealerships priorities list, especially if this was coming from the sales manager. Neither of them responded to my emails to at least appologize for how I was treated. This was by far the worst experience I've ever had in a car dealership and I will NEVER go back there again. More

Sam and the team did an excellent job finding us exactly what we wanted and worked with us to get our ideal payments! Everyone was very friendly and took their time to focus on everything we wanted. They re what we wanted and worked with us to get our ideal payments! Everyone was very friendly and took their time to focus on everything we wanted. They really listened to us and made it happen!!! We love our dodge ram and just want to thank everyone for making this happen!!!! More

I had a horrible experience with the service department for Jeep in Cherry HIll. I purchased a Jeep last August and the sales department was very friendly. Over the past ONE YEAR of owning this new jeep, a for Jeep in Cherry HIll. I purchased a Jeep last August and the sales department was very friendly. Over the past ONE YEAR of owning this new jeep, a ton of problems started to happen. In January, the check engine light went on and car was serviced on. in April, the blower motor went and I had to pay $300.00 out of my pocket to fix it. Next in June, the transmission started to staul, gas petal was not working properly, and again an issue with the blower motor in the air vent. When I brought the jeep in to get serviced, I spoke with Rich, who was at first very nice. He told me the car needed an "update" and it was all ready for me to pick up. Never offered me a rental, then called me last minute to tell me he needed it overnight. I had to pretty much arrange the rental myself. Next day never heard from the service department so I decided to call and was on hold for about 30 minutes and kept getting hung up on. Finally, I demanded to speak to Rich about my car and he was out for the evening. Once I picked up my car, they assured me everything was fixed. On the way home, the noice came back. I again had to call and Rich said "we arent sure what it is." He then decided to laugh at me when I told him if the car wasnt getting fixed that I was going to have a big problem with the dealership. That's when i called up the sales manager and told him the situation, who didint seem to care himself. I yet again had to return my jeep and get a rental. THis time, the rental wanted to charge me $5 for each day I had the car PLUS the service department used up all my gas during the "repair" time. I refused to pay the fee per daily. Each day the department has called saying it will be ready the next day and it kept taking forever. FInally the car is ready tonight. After I pick it up, I am trading in this car at ANOTHER DEALERSHIP. HORRIBLE SERVICE - dont go here!!!!!!!!!!!!!!!!!!!!!!!! GO to a macanic if you have to get your car fixed!!! More