Cherry Hill Dodge Chrysler Jeep - Service Center

Waited way too long for an early morning scheduled oil change. Was told they overbooked and given an apology but still very aggravating and frustrating. change. Was told they overbooked and given an apology but still very aggravating and frustrating. More

Hands down best of the best. They make you feel so comfortable and are in and out in no time. Their shuttle service is a life saver! comfortable and are in and out in no time. Their shuttle service is a life saver! More

Whet in for an oil change. I was told a shuttle could drop me off at home. When I got there no shuttle valuable and oil change took 1 hour 45 minutes. All of that i could accept but when I got my new tru drop me off at home. When I got there no shuttle valuable and oil change took 1 hour 45 minutes. All of that i could accept but when I got my new truck back there was oil rings on engine fuse box as well as oil spots on the brand new truck engine components. They would have cleaned the oil spills up.... More

Friendly quick service, completed a recall free with zero hassles. In and out in one day. Easy drop off and pick up as well. Would go back hassles. In and out in one day. Easy drop off and pick up as well. Would go back More

Satisfactory resolution I recently had a flat tire, as usual occurring when I really did not have time to deal with it. Anyway, i had to rent a vehicle while my tire was ord I recently had a flat tire, as usual occurring when I really did not have time to deal with it. Anyway, i had to rent a vehicle while my tire was ordered and replaced. I initially had a rental bill that I considered excessive for merely a tire replacement. I took my matter to the service manager, who agreed to split the bill with me. I thought that was quite fair and am glad to do business with a company that is willing to meet me half-way. GOOD JOB! More

The worst. I am so sorry I was robbed of service contracts with rotted tires and service and can’t get a person to answer a phone call. contracts with rotted tires and service and can’t get a person to answer a phone call. More

The rudest people on the planet I called trying to get some service and the woman I spoke to so so unhelpful and rude the I want to sell my car. I called trying to get some service and the woman I spoke to so so unhelpful and rude the I want to sell my car. More

Quick Service and Great Communication I would like to recognize the Service Department at Cherry Hill Dodge for always providing prompt, honest, and dependable service to my vehicles. Rocc I would like to recognize the Service Department at Cherry Hill Dodge for always providing prompt, honest, and dependable service to my vehicles. Rocca Cirillo, the Service Advisor, is among the top individuals that you can hope to work with when needing repairs at a dealership. Mr. Cirillo definitely takes a lot of the stress and hassle out of the equation when repairing your vehicle. More

HORRIBLE DEALERSHIP I wouldn’t recommend this dealership to anyone. They are terrible and not helpful what so ever. After numerous attempts at getting a problem with a ve I wouldn’t recommend this dealership to anyone. They are terrible and not helpful what so ever. After numerous attempts at getting a problem with a vehicle I bought there within the past couple weeks they refused to help at all when it was there mistake. Jordan the salesman was not helpful in trying to resolve anything once he sold a car to me. Devon in service promised things he never followed through with. This dealership is great at making a deal then screwing you over with bait and switch tactics. More

Scam artists My 2015 Jeep Grand Cherokee passenger headlight failed and I was able to get it replaced. Now the problem is they gave me a different color headlight My 2015 Jeep Grand Cherokee passenger headlight failed and I was able to get it replaced. Now the problem is they gave me a different color headlight to replace it and they told me I have to pay to make the headlights match. How is this today’s customer service? One is blue and one is yellow!! thank god we bought our car from Carmax because they replaced it all but the crazy part is the Jeep dealership called carmax to yell at them because they did this for us. They said replacing the headlight for us was wrong. This is Jeep customer service. More