Chevrolet of Culver City
Culver City, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I had an amazing experience working with Brenda. She found exactly what I was looking for and even drove 2 hours to get the vehicle in the exact color and engine type I wanted. She was patient, tran She found exactly what I was looking for and even drove 2 hours to get the vehicle in the exact color and engine type I wanted. She was patient, transparent, and made the whole process smooth from start to finish. The manager, Sami, was also great and made sure everything went perfectly. Thank you both for the outstanding service! More
I am disappointed in the lack of customer service at Culver City Chevrolet. I took my car to Culver City Chevrolet on Monday February 16, 2026 in the morning. I called Alonso twice to get an update on m Culver City Chevrolet. I took my car to Culver City Chevrolet on Monday February 16, 2026 in the morning. I called Alonso twice to get an update on my vehicle. Alonso Herredia could not tell me the main issue with my vehicle and I noticed the mileage was changed. I picked up my vehicle two days later with the SAME issues. VERY Disappointed with the lack of Customer Service. More
I am formally submitting this complaint regarding my experience on February 2, 2026, concerning the 2022 Mercedes-Benz GLE 350 (Stock #P50645). While I would like to acknowledge that salesperson Abdel experience on February 2, 2026, concerning the 2022 Mercedes-Benz GLE 350 (Stock #P50645). While I would like to acknowledge that salesperson Abdel Rezk was professional and courteous, my interaction with the george was deeply troubling and inconsistent with the standards expected of a reputable dealership. More
Nevin, the General Manager, publicly asked me to contact him directly to resolve my concerns. I did — multiple times. Unfortunately, he never followed up or took any action. This was after serious issues him directly to resolve my concerns. I did — multiple times. Unfortunately, he never followed up or took any action. This was after serious issues, including dealer add-ons totaling $5,880 that were presented as mandatory and a signed Due Bill for repairs that were never completed. Despite giving management every opportunity to fix the situation, I was met with silence. If even the General Manager fails to follow through after asking you to reach out, it’s clear where accountability ends. Very disappointing experience. More
I’m based in San Diego but found a great lease special on a Chevy Trax at Culver City Chevy. Ram helped me do everything remotely — from paperwork to ID verification to insurance setup. Once it was finalized a Chevy Trax at Culver City Chevy. Ram helped me do everything remotely — from paperwork to ID verification to insurance setup. Once it was finalized, she scheduled delivery to my home. The driver arrived right on time, went over the basics with me, and even had a gift bag in the back seat. I’ve never leased a car without setting foot in the dealership, but now I don’t think I’ll ever do it any other way. Ram made it effortless. More
I had been putting off a major service because I was dreading the bill. Vanesa gave me an itemized estimate before I even dropped off the car and stuck to it exactly. No surprise labor charges, no “we f dreading the bill. Vanesa gave me an itemized estimate before I even dropped off the car and stuck to it exactly. No surprise labor charges, no “we found something else” calls. She gave me realistic timelines and even split the invoice by priority items and can-wait items. I did the essentials first and booked the rest for next month. The transparency and flexibility made it feel like I was working with a trusted advisor — not just a service desk. Vanesa is the reason I’m sticking with this location. More
Such a disappointing experience I had at this dealership and with Emmanuel. He misled me and told me the Chevy Equinox EV would work with CarPlay and it does not. Which means I will have to pay an addtl $39 and with Emmanuel. He misled me and told me the Chevy Equinox EV would work with CarPlay and it does not. Which means I will have to pay an addtl $39/mo on a $216/mo lease for wifi in order to have navigation whereas with CarPlay it's free because you use your phone as a hotspot. He had left by the time I drove off the lot without walking me thru all the features of the car. He kept saying it would work but never followed thru. He also told me the car had power liftback and it does not. But the worst was that it was so late by the time we finished all the paperwork I asked if I could come back to empty the car I was trading in. They assure me that I could. When I came back the car had been completely emptied. Personal items, tools, prescription sunglasses for driving, keys to the properties I manage - so many items of value, many irreplaceable. When I went up on the top floor to see if I could find my things in the trash, instead I found that someone had taken my $350 espresso maker and put it aside for themselves. Which is theft. They promised me they would get to the bottom of it, that they had cameras everywhere. It's been 3 1/2 months and I never heard from them. More
Alan helped me out a lot with the cars in the dealership. Very nice guy and great salesman who listened to my requests at all times. Although I didn't end up buying the vehicle because I didn't have the fina Very nice guy and great salesman who listened to my requests at all times. Although I didn't end up buying the vehicle because I didn't have the financial status for it. Alan helped me out with everything and made me want to come back! More
Muy buena Atencion mi segundo Troca solo en Culver City Chevrolet con Rolado y el Manager Sammy Chevrolet con Rolado y el Manager Sammy More
I had my car in service for almost three weeks for shock replacement and some exhaust issues which they finally diagnosed as no issue. I took my car and it was making worse noise than it had before. Terribl replacement and some exhaust issues which they finally diagnosed as no issue. I took my car and it was making worse noise than it had before. Terrible crack sound, so i had to bring it back for an inspection and service advisor Juan Silva told me that mechanic never tested engine after they put it back and they had to fix the mounts that appears to be warned out. Since then i waited for over two weeks to get any update so i had to bring it back for fixing. No update so far. Negligence, again. Terrible service More



