Chevrolet of Culver City

I had my car in service for almost three weeks for shock replacement and some exhaust issues which they finally diagnosed as no issue. I took my car and it was making worse noise than it had before. Terribl replacement and some exhaust issues which they finally diagnosed as no issue. I took my car and it was making worse noise than it had before. Terrible crack sound, so i had to bring it back for an inspection and service advisor Juan Silva told me that mechanic never tested engine after they put it back and they had to fix the mounts that appears to be warned out. Since then i waited for over two weeks to get any update so i had to bring it back for fixing. No update so far. Negligence, again. Terrible service More

Had an amazing experience with the service done on my day to day vehicle . Thank you Maria De Lacruz. to day vehicle . Thank you Maria De Lacruz. More

Great service by Aria and management. Aria was very helpful, thorough explanation of the process to purchase and gave all the information that we needed to know about the vehicle we are p Aria was very helpful, thorough explanation of the process to purchase and gave all the information that we needed to know about the vehicle we are purchasing. Appreciate Aria’s kindness and patience. More

1. Left out rebates I qualified for 2. Miscommunication at every step 3. Told me I qualified for things that I didn’t 4. Did not charge my brand new car on delivery 5. Said to come back in 2x to figure at every step 3. Told me I qualified for things that I didn’t 4. Did not charge my brand new car on delivery 5. Said to come back in 2x to figure out the rebates but never helped AVOID More

Was looking for a reliable used car for my family and the sales associate was super helpful, taking us through the process from test drive to financing. Thank you Eddy for all of your help. sales associate was super helpful, taking us through the process from test drive to financing. Thank you Eddy for all of your help. More

Well what can I say? 5yrs+ in the sales business!! Brenda Castillo made it happen!!! Remind you all lol I personally reviewed all sales consultants reviews on website and 5yrs+ in the sales business!! Brenda Castillo made it happen!!! Remind you all lol I personally reviewed all sales consultants reviews on website and Brenda Castillo stood out to me! lol I called for her 3 days in a row before finally coming down to the dealer! Thank you so much for making it happen for me!!! Guys listen up!! Brenda Castillo is your go to! Very friendly, and professional and most importantly integrity! Yeah it’s doing the right thing when no one else is looking but it’s also being true to your words. Buying cars is a big investment and we all want the best rates. I came in set on one thing and just the patience she had with me, I was very confident I will close a sale with her and comfortable to do business with her! Andy going over finance, thank you. You are the man!!! They say every dime counts right? and you was able to lock me in with good rates. And of course we cannot forget the boss that oversees it all Mr. Yanni, he wants his customers to leave out here happy and that indeed I’m beyond excited. Extremely grateful and I appreciate the opportunity to do business with you all . Thank you Chevrolet of Culver City . Remember don’t hesitate to ask for Brenda Castillo at front desk, if she’s currently with a customer trust me she coming to acknowledge you and will be with you shortly! Time to celebrate!! :) More

I bought a vehicle from Salesperson Karon. I do not have time to be held hostage at a dealership all day and I do not live close, so I did everything online and had Karon deliver the vehicle I do not have time to be held hostage at a dealership all day and I do not live close, so I did everything online and had Karon deliver the vehicle to me late in the evening. I was given only one key and told I would have to pay if I wanted another key. For context, this is a second vehicle I purchased for toting family around not an everyday vehicle, a 2021 Buick Enclave. When I inspected the vehicle the next morning, aside from the scratches everywhere, it had 3 different brand tires and two are bald. The engine is loud and has a rattle. I have contacted Karon several times about this and was told ""it does have few scratches" and "let me get the best price for the key" ... still nothing. By the second week, the vehicle would no longer start and I was unable to jump start it. (nothing was left on) I was told by my insurance company that I would have it towed somewhere. I had to have a mechanic come to me and replace the dead battery (more money) . The mechanic noticed that none of the fluids had been topped off and some were very low, including break fluid. He noticed the loud engine and rattle immediately and said it sounds like a leak. He advised me that the bald tires needed to be replaced as they were not safe. I now have to find the time to take it in to the dealership for repair (again, more money) and I'm not even three weeks into purchasing this vehicle. And please believe the other bad reviews. The fees and accessories they tac on in the paperwork are shady at best! RUN! More