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Chevrolet of Everett

Everett, WA

Overview
Employees
Reviews
Vehicles
4.7
991 Reviews
Chevrolet of Everett - Your Trusted Dealership in Western Washington At Chevrolet of Everett, customers and employees are part of the community! Through the years, as part of the Harnish Auto Family, our company and our employees have supported various community organizations both financially and with personal involvement. We believe in giving back and getting involved with support of initiatives and organizations is intertwined in the culture of the Harnish Family.
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7301 Evergreen Way

Everett, WA

98203

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Showing 991 reviews

May 23, 2024

Fast and reliable service. Went in for new windshield wipers and was out in 20 minutes with new wipers installed. More

by ndiem48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Agag
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May 24, 2024 -

Chevrolet of Everett responded

Thank you for your positive review! We're pleased to hear that you experienced fast and reliable service at Chevrolet of Everett. It's great to know that we were able to quickly install your new windshield wipers and get you back on the road in just 20 minutes. Providing a BETTER EXPERIENCE through efficient and dependable service is what we strive for, and we're glad we met your expectations. We appreciate your feedback and look forward to serving you again soon. Thank you for choosing Chevrolet of Everett!

May 23, 2024

I was told that having my 2 grease fitting greased isn't part of having my oil changed? You have to ask? More

by joehansen1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kenna
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Chevrolet of Everett responded

Thank you for reaching out and sharing your concerns. We apologize for any confusion regarding our service offerings. At Chevrolet of Everett, greasing the fittings is not included as a standard part of our oil change service; it does indeed require a specific request. We strive to meet each customer's individual needs and appreciate your feedback as it helps us clarify our services better. We're sorry to hear about the misunderstanding and the resulting negative reviews. We aim to provide a BETTER EXPERIENCE by clearly communicating what our services entail and ensuring we meet your expectations. If there's anything further we can clarify or assist you with, please don't hesitate to contact us directly. We value your business and are here to help make your service experience as positive and straightforward as possible. Thank you for choosing Chevrolet of Everett.

May 23, 2024

Erik is an excellent salesperson! I’m very happy with Chevrolet of Everett! I wouldn’t hestitate to recommend Erik and the dealership to any of my friends and family! More

by vincentpastro
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Dechatonnayree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful review! We're thrilled to hear that Erik provided you with excellent service and that you're very happy with your experience at Chevrolet of Everett. Delivering a BETTER EXPERIENCE is our goal, and it's great to know that Erik helped achieve this for you. We appreciate your willingness to recommend us to your friends and family, and we look forward to providing them with the same high level of service. Thank you for choosing Chevrolet of Everett, and we can't wait to serve you and your loved ones again in the future!

May 23, 2024

We had a present purchase of our 2024 Chevrolet Silverado 1500. Our salesman Seim was very nice and helpful and gave Wonderful buying experience. More

by LACEEL16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seim Fanuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a pleasant purchase of your 2024 Chevrolet Silverado 1500 and that Seim provided you with a wonderful buying experience. At Chevrolet of Everett, we strive to offer a BETTER EXPERIENCE by ensuring our sales team is knowledgeable, helpful, and friendly. We're glad Seim exemplified these qualities and made your experience memorable. Enjoy your new Silverado, and thank you for choosing Chevrolet of Everett! We look forward to serving you again in the future.

May 23, 2024

Always a great experience. Very kind. Professional. Great job. Great service quickly done and.great service More

by jo.a.rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brown
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May 24, 2024 -

Chevrolet of Everett responded

Thank you for your fantastic review! We're delighted to hear that you consistently enjoy great experiences at Chevrolet of Everett. Providing kind, professional, and efficient service is at the heart of our commitment to offering a BETTER EXPERIENCE. We're thrilled that our team continues to meet your expectations with each visit. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service. Thank you for choosing Chevrolet of Everett, and we hope to see you again soon!

May 21, 2024

I was very pleased with my oil change and tire rotation. Service was fast, employees were friendly and efficient. More

by housejl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ helped me and was very friendly. I was well taken care of.
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May 23, 2024 -

Chevrolet of Everett responded

Thank you for your positive review! We're delighted to hear that you were very pleased with the oil change and tire rotation services, and that our team's efficiency and friendliness stood out during your visit. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE by ensuring that our services are not only fast but also friendly. We appreciate your feedback and look forward to continuing to provide you with excellent service. Thank you for choosing Chevrolet of Everett!

May 20, 2024

Vehicle went in for an oil change and to locate where water was entering the vehicle. Got the work done and located the issue. More

by john.barson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 23, 2024 -

Chevrolet of Everett responded

Thank you for your review! We're glad to hear that we were able to successfully complete your oil change and locate the source of the water entry in your vehicle. At Chevrolet of Everett, we are committed to providing a BETTER EXPERIENCE by ensuring thorough and effective service to address all your vehicle needs. We appreciate your feedback and are pleased that we could resolve the issue for you. We look forward to continuing to serve you in the future. Thank you for choosing Chevrolet of Everett!

May 20, 2024

Well I didn't know I had to ask for my 2 grease Fitts to be greased? And my window washer fluid wasn't filled? The cap was off but no fluid added? More

by joehansen1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kenna
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Chevrolet of Everett responded

Thank you for bringing these issues to our attention. We apologize for the oversight regarding the greasing of the fittings and the window washer fluid during your recent service visit. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE, and clearly, we missed a couple of important details in your case. We would appreciate the opportunity to rectify this and ensure that your vehicle is serviced correctly. Please contact us at your earliest convenience to arrange a time to bring your vehicle back in; we will take care of these issues at no additional cost to you. Thank you for your feedback, which helps us improve our service. We look forward to making this right and ensuring your satisfaction.

May 20, 2024

Unfortunately, I ended up buying a vehicle that I cannot tow behind my motorhome. That was the one question that I asked about and wanted you guys to check up on and I was never told before the deal was fin More

by grumpypeabody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaelob Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Conroy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguero
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May 23, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience, and we sincerely apologize for the oversight regarding the towing capabilities of your vehicle in relation to your specific needs. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE by ensuring all customer questions are thoroughly addressed and verified, and it's clear we did not meet this standard in your case. We would like to rectify this situation and explore possible solutions that might help address your needs. Please contact us at your earliest convenience so we can discuss this further and work towards a satisfactory resolution. Again, we apologize for any inconvenience this may have caused, and we appreciate the opportunity to make things right. Thank you for bringing this to our attention.

May 20, 2024

It was just another car purchase, I did not get the best deal, until the next day when I told them I did not want the car after all. I was offered a bit more for my trade-in. More

by ioquiroz81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaelob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback with us. We're sorry to hear that your initial experience did not fully meet your expectations. At Chevrolet of Everett, we are committed to providing a BETTER EXPERIENCE, and it sounds like we had an opportunity to better demonstrate this after your initial decision. We appreciate your honesty, as it helps us improve our processes and ensure that every customer feels they are receiving the best possible deal right from the start. We're glad we could adjust the terms to make you more comfortable with your purchase, and we hope you are now enjoying your new car. Thank you for giving us the chance to make things right. We value your business and look forward to serving you better in the future.

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