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Chevrolet of Everett

Everett, WA

Overview
Employees
Reviews
Vehicles
4.7
1,023 Reviews
Chevrolet of Everett - Your Trusted Dealership in Western Washington At Chevrolet of Everett, customers and employees are part of the community! Through the years, as part of the Harnish Auto Family, our company and our employees have supported various community organizations both financially and with personal involvement. We believe in giving back and getting involved with support of initiatives and organizations is intertwined in the culture of the Harnish Family.
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7301 Evergreen Way

Everett, WA

98203

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Showing 1,023 reviews

December 18, 2023

Dan was great and helpful, and spent time taking to my car warranty company. He has a good personality, My vehicle I got back quickly and it runs great More

by patsyrmcbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Chevrolet of Everett responded

I'm glad to hear that Dan provided you with great and helpful service, and that your vehicle is running smoothly. Our team at Chevrolet of Everett is dedicated to providing a Better Service experience for our customers. If you ever have more warranty-related questions or any other vehicle needs, don't hesitate to contact us. We're here to assist you. Enjoy your day!

December 16, 2023

They never cease to amaze me with their fabulous services. I'm always very satisfied with the service that we receive when we take our vehicles there . More

by craigcouncilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Chevrolet of Everett responded

It's wonderful to hear that you're consistently amazed and very satisfied with the services provided at our dealership. We strive to maintain high standards in our service department and aim to make every visit a positive experience for our customers. Your continued satisfaction is what we work towards, and it's great to know we're achieving that with your visits. Thank you for your kind words and for choosing us for your vehicle service needs. We look forward to continuing to provide you with fabulous service in the future!

December 16, 2023

Nathan Alexander was an excellent salesperson who responded to our requests at the dealer or by phone or text immediately. Highly recommend this dealership. More

by Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Chevrolet of Everett responded

It's wonderful to hear about your excellent experience with Nathan Alexander and his prompt responses, whether at the dealership or through phone or text. We pride ourselves on having team members like Nathan who are dedicated to providing the best service possible. Your high recommendation of our dealership is greatly appreciated. Thank you for choosing us and for sharing your positive feedback. We're here for any future assistance or questions you might have. Enjoy your vehicle and the service we provide!

December 16, 2023

Once service is completed, it needs to be followed with a courtesy "car wash." Also, the client needs to receive a list os specific service or details performed on its vehicle by the dealer. More

by libni7182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kenna
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Chevrolet of Everett responded

Thank you for your valuable suggestions. Offering a courtesy car wash after service completion is indeed a nice touch that can enhance customer satisfaction. Additionally, providing a detailed list of the specific services performed on your vehicle is crucial for transparency and for keeping you informed about the work done. Your feedback is important to us, and we will certainly consider these ideas to improve our service experience. We're always looking for ways to better serve our customers and appreciate your input. If there's anything else you'd like to share or need assistance with, please let us know. Thank you for choosing us and for your constructive feedback

December 16, 2023

Good customer service. The lady that help me she was very friendly and nice good person More

by rmescalona5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Chevrolet of Everett responded

That's great to hear! Good customer service is a cornerstone of our commitment to our customers, and we're thrilled to know that the lady who assisted you was friendly, nice, and made a positive impression. It's always our goal to ensure that our customers feel welcomed and well taken care of. Thank you for sharing your positive experience, and remember, we're here for any future assistance or questions you might have.

December 15, 2023

Dealership is clean and neat, never had an issue with the service department. They are very professional. More

by reedoone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
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Dec 16, 2023 -

Chevrolet of Everett responded

We're pleased to hear that you've had consistently positive experiences at Chevrolet of Everett. Our commitment to cleanliness, professionalism, and excellent service in the service department is something we take pride in. If you ever have any further automotive needs or questions, please don't hesitate to reach out. We're here to assist you!

December 15, 2023

At times slow to respond to my requests but they did give the information eventually More

by kevin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Areli Caro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Dechatonnayree
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Chevrolet of Everett responded

Thank you for sharing your experience. We apologize for any delays in responding to your requests, as we understand how important timely communication is to our customers. It's good to hear that you eventually received the information you needed. We appreciate your patience and feedback, as it helps us identify areas for improvement. We strive to enhance our responsiveness and ensure a better experience for all our customers. If there's anything else we can assist you with, please let us know. Thank you for choosing us, and we hope to serve you more promptly in the future.

December 14, 2023

Friendly staff professional the get the job done and definitely I would recommend it to a friend or family member More

by rocampoflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
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Dec 16, 2023 -

Chevrolet of Everett responded

Thank you for your positive feedback! We're glad to hear that you found our staff friendly and professional, and we appreciate your recommendation. If you or your friends and family need any automotive assistance or have questions in the future, please don't hesitate to reach out. We're here to help!

December 14, 2023

The absolutely the best customer service ever. ..wouldn't go anywhere else!!! Stephen is the best representative of your company. More

by sanderson23
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2023 -

Chevrolet of Everett responded

We're thrilled to hear that you had the best customer service experience at Chevrolet of Everett, and Stephen is delighted to have made a positive impression. We truly appreciate your loyalty, and if there's anything else we can do to assist you, please feel free to let us know. Your satisfaction is our priority

December 13, 2023

The heater quit working the same day I purchased the vehicle. Even though it was an "As Is" used car purchase, the service department fixed the heater promptly and with no charge. I really appreciated t More

by PHEBEWALL
Recommend Dealer
Yes
Employees Worked With
Erik Dechatonnayree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Chevrolet of Everett responded

It's reassuring to hear that even though your vehicle was purchased "As Is," our service department was able to promptly fix the heater issue at no charge. We understand the importance of customer satisfaction and are glad we could resolve this for you efficiently. Your appreciation means a lot to us, and we're here to ensure that you have a positive experience, even after your purchase. Thank you for sharing your experience, and remember, we're always here for any future assistance you might need.

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