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Chevrolet of Everett - Service Center

Everett, WA

4.7
602 Reviews

602 Reviews of Chevrolet of Everett - Service Center

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October 17, 2024

Very very easy to work with, called me with updates consistently, and even finished the work 2 days earlier than originally expected. 10/10 More

by matthewjmiller961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Chevrolet of Everett responded

Thank you so much for your wonderful review! We're thrilled to hear that the process was easy, and that our team kept you updated and finished the work ahead of schedule. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our goal, and we’re glad to know we earned a 10/10 from you! We appreciate your trust and look forward to serving you again in the future!

October 15, 2024

I have been taking my truck for service to this dealership since I bought it in 2022, The truck now has 65,000 miles on it, The last two times I took the truck and they didn’t reset the oil on the More

by Michael Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
Report | Print
Oct 17, 2024 -

Chevrolet of Everett responded

Thank you for your feedback and for trusting us with your truck’s service since 2022. We apologize for the oversight in not resetting the oil gauge on your last two visits and understand how important it is to have complete confidence in your service. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE, and we regret that we didn’t meet those standards this time. We appreciate your bringing this to our attention, and we’ll ensure our team is more attentive moving forward. Please don’t hesitate to reach out if you have any concerns in the future—we value your business!

October 15, 2024

Very nice, professional service advisors, reasonable pricing. It was easy to make an appointment and our car was ready the very next morning. More

by Nelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
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Oct 18, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're glad to hear that our service advisors provided professional service and that you found our pricing reasonable. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our top priority, and we’re happy to know that making an appointment was easy and your car was ready promptly. We appreciate your trust and look forward to serving you again!

October 15, 2024

All around easy to get appointment in and service time frame was as stated. I have always had a good relationship with Everett Chevrolet, hope it continues. More

by HIGHCOUNTRYROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
Report | Print
Oct 18, 2024 -

Chevrolet of Everett responded

Thank you for your feedback! We're thrilled to hear that scheduling your appointment and the service time frame met your expectations. At Chevrolet of Everett, we’re dedicated to providing a BETTER EXPERIENCE, and it’s great to know you’ve consistently had a positive relationship with us. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

October 15, 2024

Easy to make an appointment. J.J. Keep me updated. Pick up on time without issue. More

by FW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Oct 17, 2024 -

Chevrolet of Everett responded

Thank you for your feedback! We're glad to hear that scheduling your appointment was easy and that J.J. kept you updated throughout the process. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE, and we're happy to know everything went smoothly for you. We appreciate your trust and look forward to serving you again in the future!

October 14, 2024

The repair was on something that GM had identified as an issue with the 2019 Chevy Silverado, but was not covered due to the vin number not being included in the recall. I plan on calling GM customer servic More

by john.viera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Chevrolet of Everett responded

Thank you for your feedback and for bringing this to our attention. We understand your frustration with the situation, and we encourage you to reach out to GM customer service for further assistance. At Chevrolet of Everett, our goal is to provide a BETTER EXPERIENCE, and we’re here to help in any way we can. If you need any additional support or have further questions, please don’t hesitate to reach out to our team. We appreciate your understanding and hope to have the opportunity to serve you again in the future.

October 14, 2024

Dealership is great sales was great to deal with and the service is pretty good More

by VOLQUARTSEN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Seim Fanuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Chevrolet of Everett responded

Thank you for your feedback! We're glad to hear that you had a great experience with both our sales and service teams. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE, and it’s wonderful to know we met your expectations. We appreciate your business and look forward to serving you again in the future!

October 14, 2024

I was in and out in no time! Even got a carwash voucher! Great service. More

by WOODSEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ in Service Dept
Report | Print
Oct 17, 2024 -

Chevrolet of Everett responded

Thank you for your feedback! We're thrilled to hear that you received quick and efficient service, and we’re glad you enjoyed the carwash voucher as well. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE every time, and it's great to know we succeeded. We appreciate your business and look forward to serving you again!

October 14, 2024

Everyone at the dealership was very positive and polite. They answered all of my questions and concerns on making my choice of a new truck. More

by 20giger
Recommend Dealer
Yes
Employees Worked With
Ward Fleischmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sumpter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Chevrolet of Everett responded

Thank you so much for your feedback! We're delighted to hear that our team was positive, polite, and able to address all your questions and concerns while helping you choose your new truck. At Chevrolet of Everett, providing a BETTER EXPERIENCE is our priority, and we're glad we could deliver that for you. We appreciate your trust and look forward to serving you again in the future! Enjoy your new truck!

October 13, 2024

JJ is always friendly and super fast and very knowledgeable on details of vehicles and very quick and efficient More

by alligence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Oct 18, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! We're thrilled to hear that JJ provided you with friendly, fast, and knowledgeable service. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our goal, and it's great to know JJ made your visit efficient and informative. We truly appreciate your business and look forward to serving you again!

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