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Chevrolet of Naperville

Naperville, IL

4.9
2,252 Reviews
Chevrolet of Naperville is proud to serve our customers around the Naperville area and worldwide as your certified dealer. At Chevrolet of Naperville we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Chevrolet of Naperville, your certified dealer, serving the Naperville area. Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Chevrolet of Naperville.
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1515 W Ogden Ave

Naperville, IL

60540

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Showing 2,252 reviews

July 14, 2016

Awesome Experience. I walked into Naperville Chevrolet and was greeted by Emily. When I came in I had no intention on buying a car that day, but Emily made that possible. More

by steven1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Smith
Jul 15, 2016 -

Chevrolet of Naperville responded

Thank you for the positive feedback and recommendation. We really appreciate it and are happy to note that Emily was able to provide you with such an excellent purchasing experience. We always strive to provide friendly, knowledgeable and pressure free services to our customers and we look forward to the next time we may be of assistance!

July 14, 2016

over and beyond helpful Sherri is very professional, she helped me get weathertech for my new car and also was helpful in getting a hitch for my car. she is easy to talk More

by jeanne240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Deason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano
Jul 15, 2016 -

Chevrolet of Naperville responded

We are so happy to hear that Sherri was able to assist you in getting the proper weathertech and hitch for your new vehicle! Additionally we are happy to note that Steve was able to provide you with pressure free and informative services. Thank you for sharing this with us and please let us know if there is anything more that we may do!

July 12, 2016

Amazing customer service! I walked into Chevrolet of Naperville looking for a certain type of car. We then had Eddie and he was super great! He got straight to the point. None More

by Caylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Donez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb King , Omar Ramos
Jul 12, 2016 -

Chevrolet of Naperville responded

Thank you for your business and for the recommendations, Caylee! We really appreciate it and are beyond happy to note that our team was able to provide you with such exceptional customer service through honest, informative and friendly services. We will make sure to pass your kind words along to Ed, Omar and Deb so that they know just how appreciative you are. We hope you are loving the new vehicle and look forward to the next time we may be of service, until then we wish you many miles of safe and happy driving!

July 09, 2016

Best Experience EVER for buying a car Walked in looking at cars. Test drove. Salesman - Bill Cranley low key. Want to buy. Yes! Trade in Contract.explanation. Sign. Bought car! Simplicity More

by Sunshine1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cranley
Jul 11, 2016 -

Chevrolet of Naperville responded

Thank you for taking the time to provide us with feedback, we really appreciate it! At Chevrolet of Naperville we strive to provide our customers with an excellent, pressure free and friendly experience, and are pleased to know that Bill was able to provide you with such. Please let us know the next time we may be of assistance!

June 16, 2016

Good experience Waited to work with a saleman that sold family a car last year. Salesman followed my buying process. Delivery Coordinator was very helpful with add- More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Premo Matejczuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano, Bill Cranley
Jun 17, 2016 -

Chevrolet of Naperville responded

Bill, thank you for taking the time to provide us with feedback regarding your recent car purchasing experience at our dealership. We really appreciate it and are happy to hear that our team was able to work with you to have an excellent purchasing process, including finding the best add-ons to fit your needs and an easy and pressure free financing experience. Please let us know if there is anything more that we may do for you and enjoy the new ride!

May 28, 2016

A friendly experience without pressure. No pressure to buy, clearly stating all information and reviewing it if necessary. Although each visit was stretched out by me and my ton of questi More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggy Tusa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie King, Omar Ramos
May 31, 2016 -

Chevrolet of Naperville responded

Thank you for the feedback, Mimi! We are delighted to hear that you had such an excellent experience with our dealership. We strive to provide our customers with 100% satisfaction through pressure free, professional and friendly services each and every visit and are happy to have met these standards for you! Please let us know the next time we may be of assistance.

May 12, 2016

my experience at chevrolet of naperville everyone at this dealership is so very helpful and friendly. I never leave here feeling like a was a bother or that I had gotten "ripped" off. the ma More

by taylor05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Premo Matejczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : debbie king, Emily Smith, Wayne Michor
May 13, 2016 -

Chevrolet of Naperville responded

Taylor, thank you for taking the time to provide us with feedback regarding your experiences at our dealership! At Chevrolet of Naperville we strive to provide our customers with 100% satisfaction every time through friendly, professional and caring service. We truly appreciate your kind words. You are a part of our family and we cannot thank you enough for making the drive to our dealership!

May 12, 2016

Best experience at a dealership From the service department to sales floor there are outstanding people who are willing to help you with anything and everything and it will be my dea More

by David.j.gallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggy Tusa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Drane, Dan Gulley, Lori DeVega
May 13, 2016 -

Chevrolet of Naperville responded

Thank you so very much for the kind words, David! We truly appreciate it and are delighted to hear that Sean, Iggy, and Dan have all been able to work together to provide you with an excellent experience each and every visit. Please let us know the next time we may be of assistance!

May 02, 2016

Very Good Experience & Super Team! We stopped in the dealership to get pricing on a new Cruze. Emily Smith took care of us from the moment we walked in the door. She was very educated More

by Peggy Dunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Smith, Omar Ramos, Ulises Garcia
May 03, 2016 -

Chevrolet of Naperville responded

Thank you for taking the time to provide us with such positive feedback, Peggy! We are delighted to hear that Emily, Ulises and Omar were able to work together to provide you and your daughter with such an excellent car purchasing experience. At Chevrolet of Naperville we understand that this process can sometimes be stressful and we strive to ensure that our customers are well educated on the purchase they are making and never, ever feel pressured into a sale. We love hearing stories that let us know how we're doing on this front! Thank you again for your feedback, and of course your business, and happy driving!

April 30, 2016

Very informative and pleasant to work with Emily was awesome as a sales person. She listened to exactly what I said and demonstrated all of the features of the car during the test drive. She More

by Jason O'Brien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Premo Matejczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Smith, Ulises Garcia
May 03, 2016 -

Chevrolet of Naperville responded

Jason, thank you very much for taking the time to provide us with feedback! At Chevrolet of Naperville we strive to provide our customers with an excellent experience each and every time. This means providing professional, pressure free, and friendly services. We are delighted to hear that Emily and Ulises were able to assist you in making an informed decision and finding the perfect new vehicle to suite your needs. Please let us know if there is anything more that we may do for you!

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