Chevrolet of Naperville

Purchase of Certified 2014 Chevy Cruze We had an emergency situation where our old car was totaled and needed a new car quickly. The sales team at Chevrolet of Naperville came through in a We had an emergency situation where our old car was totaled and needed a new car quickly. The sales team at Chevrolet of Naperville came through in a big way. The process was quick and painless. We were given a great deal without haggling. Wayne Michor, Emily Smith and Steve Kalamen were fantastic help in the process. Will always highly recommend this dealership for sales and service. More

Glad we came here first!!! My husband, daughter and myself were so glad that we came to Naperville looking for a car. We had had second thoughts of buying a car from a dealer. My husband, daughter and myself were so glad that we came to Naperville looking for a car. We had had second thoughts of buying a car from a dealer. We hadn't had much luck with dealerships in the past. From the time we got there on a Friday evening to the time we drove out of there with a brand new car on a Tuesday morning was a great experience for us. We want to thank Eddie Dones for doing all and beyond his duties of making it possible to purchase a car. This man was a total pleasure to work with. He was always in a cheery mood and very polite. Always asking if there was anything we needed. Good person to have on your team. I would recommend Eddie to everyone. We also want to thank Premo for his outstanding work in getting us the lowest rate possible in financing our new car. Premo explained every detail, every penny, and all aspects of the loan to us. He is one talented person that you, Mr. Wolf, have got on your financial team. Both of these employees of Dan Wolf Chevrolet in Naperville are excellent employees. So happy that we went to this dealership. Thank you again Eddie and Premo for your outstanding work and friendliness. More

Wonderful experience After purchasing a car at Chevrolet of Naperville late one eventing, we were driving the car home and realized the car did not have one of the specifi After purchasing a car at Chevrolet of Naperville late one eventing, we were driving the car home and realized the car did not have one of the specific features that we needed. We called our salesperson, David Zayad, at 11:30 PM, and he told us to bring the car back in the following morning. The manager, Wayne Michor, and David worked together to arrange switching our car to a car that had the specific feature we needed. There was no argument, no hassle. We are delighted with the service we received. Our salesman, David Zayad, is the best car salesman we have ever encountered. He is enormously helpful, gracious, and patient. Twice he explained every button and feature on our new car, set up Onstar and Bluetooth, and answered all our questions. He also called us the next day to see if we had any additional questions about our new car. Our experience with Chevrolet of Naperville has been an extremely pleasant one. We recommend Chevrolet of Naperville, and especially David Zayad, without any reservations whatsoever. Ron and Nana Campana More

A pleasant experience I had a good experience working with Jim McElligott in Sales. Jim helped me find what I was looking for among all the fine details. Jim helped me sav I had a good experience working with Jim McElligott in Sales. Jim helped me find what I was looking for among all the fine details. Jim helped me save money. Premo got me better financing than I was expecting so it was very convenient to take care of the entire transaction in one visit. Jim and Premo moved at my pace, no pressure anywhere in the process. After purchase follow up has been good. The website is accurate. Pricing is far. Trade in value is fair. I basically picked the type of car and trim I wanted from Edmunds.com before arriving to the dealership. I pick a dealership based on its service reputation. More

awful experience! Awful experience! I found a car that I really like in the online inventory. The car was a Chevy Cruze, and the information said it was an automatic bu Awful experience! I found a car that I really like in the online inventory. The car was a Chevy Cruze, and the information said it was an automatic but did not say if it had remote start or not, which was a MUST for me. I spoke with someone on the phone to confirm whether or not it had remote start, the lady said it did. When I arrived at Chevrolet of Naperville on a Saturday, I looked at the car that I was in love with online. I fell more in love with the car when I got to see it in person, until I went to drive it. Turns out it was a manual, and it did not have remote start! It was the only reasonable car in my price range. The salesman had me look at 2 more cars out of my price range, and told me I was not able to negotiate price. I also told him I couldn’t have leather in the car because I have a dog that rides with me frequently. I test drove one of the cars and decided I like it but not the price, and it didn’t have a remote start. After being told it would cost $400 to install the remote start (after already being over budget) I agreed it was ok. Someone else made an estimate for me for the remote start, and quoted be $600 for it! My salesman said he’d make sure I get it put in the following Monday for $400. The following Monday, I got a call saying that the part for the remote start wasn’t in stock so I’d have to wait longer to have it put in. I went later that day to sign paper work for the car. When I arrived, the same salesman wanted to show me one more car that was even more over my budget. I told him I didn’t even want to look at it. He insisted on showing me anyways. On top of it being over my budget, it also had leather seats which I clearly told him I didn’t want! On top of all that, I clearly explained the only day I had to bring the car in to have the remote start installed would be on a Thursday because that’s my only day off work during the week. They told me I could bring it in Thursday and pick it up Friday… I don’t know which part of only Thursday they didn’t understand. So now I have to wait one more week to have it installed. I will never buy or look at another vehicle with them again! More

Should have gone here first! After searching the internet and driving all over Illinois and Wisconsin looking for a used Chevy 2500 or 3500 diesel truck I ended up finding EXACTLY After searching the internet and driving all over Illinois and Wisconsin looking for a used Chevy 2500 or 3500 diesel truck I ended up finding EXACTLY what I was looking for at Chevy of Naperville! I should have looked in my own backyard and gone here first! The deal was great, the people were honest and friendly, and the truck was EXACTLY what I wanted. I love my Chevy 3500 HD LTZ. Thanks for helping me move into a "big boy" truck! Colt More

TOADAYS WAY OF UPGRADING Like to thank Kim Koenig, TimOlson, Marrk Witkowski, and Premo Matejczuk for making this experience a pleasure. Many dealers still play thier nonsense Like to thank Kim Koenig, TimOlson, Marrk Witkowski, and Premo Matejczuk for making this experience a pleasure. Many dealers still play thier nonsense cat and mouse games with the customers. Not these guys. Great experience . Thank you guys for your help with my sale. More

Great The Dealership manager was GREAT! work with me in helping buy my car. Jim and Emily was great sale people and friend. I would recommend this dealershi The Dealership manager was GREAT! work with me in helping buy my car. Jim and Emily was great sale people and friend. I would recommend this dealership. Finance was great as well. Monica More

Thank you for your excellent service Excellent experience. I felt the staff listened to what I was looking for and were interested in meeting my needs. Every person I spoke to was knowl Excellent experience. I felt the staff listened to what I was looking for and were interested in meeting my needs. Every person I spoke to was knowledgeable and answered my questions fully. I had visited 4 dealerships before Chevrolet of Naperville, and this dealership was the best experience by far. More

Outstanding Experience Totally satisfied with the way everyone at the dealership (especially our salesman, Steve Deason) walked us through the process of leasing a 2015 Equi Totally satisfied with the way everyone at the dealership (especially our salesman, Steve Deason) walked us through the process of leasing a 2015 Equinox 2LT. We test drove two different Equinoxes and received an excellent explanation of the Equinox product line. As a GM Retiree, it was our first experience leasing at this dealership and we were very impressed. I believe we got the biggest "bang for our buck" and would return when we require a second vehicle. More