Chevrolet of Naperville

Emily Smith was the best car salesperson I have ever dealt with. I cannot say enough good things about her. We were in the market for a new Suburban to replace ours that was 6 years old. We were talk dealt with. I cannot say enough good things about her. We were in the market for a new Suburban to replace ours that was 6 years old. We were talking to both Emily and a salesperson at another dealership. We could not decide which options were most important to us on an LT (the manufacturer does not allow all we wanted, the option packages could not be combined). They did many searches for colors and options. We spent a few weeks doing this, but could not find what we wanted. We decided to upgrade to the LTZ to get all the options we wanted, and had to start the search for colors and options again. Because it was the end of the model year, what we wanted was not within 150 miles. We were having a really hard time deciding what we wanted while staying within a budget. Emily was incredibly patient with us, I cannot say the same for the other dealership. Chev of Naperville ended up making us an incredible offer on an LTZ they had on the lot. It had more options than we wanted, but they negotiated a price we couldn’t refuse. Now that we have our vehicle home, we love it. We are so happy with the color and feel we will have this vehicle for a long time. When it is time to purchase a new vehicle we will definitely go back to Emily. This was the most fun experience I ever had purchasing a vehicle. Emily was never “pushy” and truly wanted to get us a vehicle we (and our kids) would be happy with. I can honestly say I will miss talking with Emily ten times a day! She was very kind, patient and supportive. This is a rare find in a salesperson. I will definitely have my vehicle serviced at the dealership so I can go back and visit with her. I highly recommend Emily to anyone going to this dealership to purchase a vehicle. More

Everything about my experience was awesome! Amin took the time to show me any car I wanted to see. He explained the options, financing and rebates available and really put me at ease. He didn't pressur the time to show me any car I wanted to see. He explained the options, financing and rebates available and really put me at ease. He didn't pressure me one tiny bit. His level of attention and communication made me feel like I was working with a friend, not a salesman. I had quite a few questions and he would always answer the phone and take the time to talk to me. From the minute I walked into the dealership to shop until the minute I drove my new car off the lot, Amin was with me the whole time. I truly felt it was more about ME than selling me a car. A huge thank you to Amin and the team at Dan Wolf Chevy for an enjoyable car buying experience. More

i was looking around at some vehicles and Emily walked out and gave me some assistance and my vehicle i was driving needed repairs and she showed me some vechicle that i liked i would never belived that i out and gave me some assistance and my vehicle i was driving needed repairs and she showed me some vechicle that i liked i would never belived that i would drive away in one she asured me that she would make me happy that day with a new car all that i new the day was my day with my credit i was financed and on my way cant beat a better person than Emilyshe great. More

Emily Smith at Chevrolet of Naperville was very patient, informative, attentive, and very customer oriented. All questions I had were answered, she knew everything about the vehicle I purchased, and was ex informative, attentive, and very customer oriented. All questions I had were answered, she knew everything about the vehicle I purchased, and was exceptional with her personal and communication skills. I would highly recommend this dealership! More

My husband and I had the best experience buying a new car when we were buying our new Chevy Equinox. Our Sales Associate was Emily Smith and she was helpful and friendly from the beginning. My husband spok when we were buying our new Chevy Equinox. Our Sales Associate was Emily Smith and she was helpful and friendly from the beginning. My husband spoke to Tom Hawkes before coming to the dealer and when we got there it was a Saturday so it was a bit busy and we didn't see him. Emily came out to help us after we looked around the lot for about 15 minutes and she was wonderful from the beginning. She wasn't pushy, but she was knowledgeable, professional and a pleasure to deal with from the start to the end. We were there until late on a Saturday night and at no point did she ever make us feel like we were rushed or that we were a bother for keeping her there working so late. I honestly felt like we were there with our friend helping us and I can't say I have ever felt like about a sales person while purchasing a car before. I would definitely recommend buying a car at this dealership and I would tell any of my friends and family to have Emily help them. This was a great experience and we love our new car. More

Looked at 3 Corvettes, one here in Indy, one I drove to Michigan, and one I flew down to Florida and all of them were misrepresented. Saw the Corvette on line from Naperville Chevrolet and called and spok Michigan, and one I flew down to Florida and all of them were misrepresented. Saw the Corvette on line from Naperville Chevrolet and called and spoke to Travis. I ended up "grilling" Travis over and over for about 3 days straight on the condition of this car. I wasn't going to drive up to the Chicago area for another misrepresented auto. I told Travis about my misadventures over the past few weeks and I begged him to tell me something that was not right with the car so I won't have to find out about it when I arrive. He took his cell phone and the keys and walked the car and gave me play by play of the condition. If Travis was telling the truth then this was the car for me. But still skeptical, I called him again the next day and "grilled" him some more. Travis stayed calm and handled me like a professional. I would of hung up on me a long time ago. I agreed to the condition and the price and was on my way up the next morning. Well Travis also misrepresented the car, although in this case he misrepresented the other way. The car was even better than he described. I was very pleased with the professionalism and customer treatment. Travis put his best man with me to go over the car and take the test drive. Very knowledgeable in Corvettes. I felt secure with the info I was getting. More

From the first time I walked in door, greeted by Adulfo, I was made to feel welcome and at ease. This was my first experience with Chevrolet of Naperville so my expectations were neutral and I had only a va I was made to feel welcome and at ease. This was my first experience with Chevrolet of Naperville so my expectations were neutral and I had only a vague idea that a Camaro was to be my next purchase. I had arrange by e-mail and phone to meet with Sherri just after lunch. However, my business in Wheaton finnished much earlier than I expected and I arrived at the dealership early and Adulfo stepped in for Sherri who was with another customer. I found the choice and quality of cars outstanding, the knowledge and demeanor of Adulfo refreshing and within a couple of hours the car was selected, test driven, haggled over and purchased. Apart from missing lunch, a very pleasant experience. As I had my vehicle with me I decided to collect the car next day. I was collected from my home in the morning by Sherri who guided me smoothly through the final purchase process. I was then introduced to and welcomed by key Team Members as I progressed finally to collect my car. However, before I was allowed to leave the forecourt, Sherri ensured that I was familiar with the controls and safety aspects of my new car as well as the, sometimes, daunting task of figuring out the audio and navigation systems. My whole experience with Chevrolet of Naperville has, to date, been very satisfactory and most pleasant and I look forward to future business with pleasure. More

I had a pleasant purchasing experience with no forced sales pitch and I had the pleasure of working with two knowledgeable sales associates, first when I was thinking of purchasing a new Chevrolet I work sales pitch and I had the pleasure of working with two knowledgeable sales associates, first when I was thinking of purchasing a new Chevrolet I worked with Sherri Pacchiano, she was fantastic! Sherri was very professional and a pleasure to work with. I later decided to purchase a Used vehicle and when I came back Sherri was out of the dealership and I was able to work with Adulfo Jacquez who was equally accommodating and both associates would make a purchase as easy as possible. The Finance Dept was great as well, Andy Munson made the process quick and easy, even saving me money on my extended warranty, which is crucial when purchasing a pre-driven vehicle. Thank you Dan Wolf Chevrolet! More

Emily Smith was extreamly helpful with everything that had to do with the purchase of my car. She was informative, supportive, friendly and an all-around great salesperson. I would reccomend her to any of had to do with the purchase of my car. She was informative, supportive, friendly and an all-around great salesperson. I would reccomend her to any of my friends looking to buy a used car around here. Thanks! More

My wife and I had a great experience at Chevrolet of Naperville when we went out looking for a bigger car for our growing family. Emily Smith approached me as I was walking around the lot looking at p Naperville when we went out looking for a bigger car for our growing family. Emily Smith approached me as I was walking around the lot looking at pre-owned cars. She was extremely helpful and went well beyond the call of duty to help us find our new car even staying late one night and coming in on her day off the next. Ultimately we found a Jeep Compass that would meet our needs and decided to buy. The process of actually making the purchase went smoothly and the finance staff even managed to get me a decent interest rate despite my less than stellar credit history. I would definitely purchase from this dealer again and recommend them to others. More