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Ciocca Chevrolet of Princeton
Lawrenceville, NJ
1,090 Reviews
Ciocca Chevrolet of Princeton, NJ is here to help you Experience The Difference for yourself and see why we're one of the top new Chevrolet & used car dealers in the Bordentown, Ewing & Lawrenceville areas. Stocked with a full line of the newest Chevrolet Models, as well as a huge selection of Used Cars, Trucks & SUVs, Ciocca Chevrolet of Princeton takes pride in helping you find the perfect fit! Let us show you what a great Chevy dealer looks like by making your car buying experience efficient, stress-free, and backed by The Ciocca Promise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,090 reviews
March 16, 2018
Bad service I went in for an oil change and tire rotation. Tires were not addressed and received multiple phone calls asking me to consider overpriced up grades I I went in for an oil change and tire rotation. Tires were not addressed and received multiple phone calls asking me to consider overpriced up grades I didn't need. Such as $135.00 to change the oil in my differentials .... total would have been $270.00. Then they wanted $185.00 to change the transmission fluid. I'm all ready paying $111.00 for an oil change for a 60,000 mile check up. When I got home I realized the tires were never rotated. I paid for it though. Also there was an arrow chalked at a slow leak on a tire. They didn't fix it or tell me about it. I fixed it. My opinion of this dealership is they are more concerned with taking advantage of someone without mechanical knowledge rather than being helpful. More
by JETSFAN65
Employees Worked With
Not sure
Helpful March 16, 2018
Finance Director James Jimenez Purchased a new Traverse. James Jimenez. the finance director assisted during the paperwork process. I felt that he wanted to get done with me and di Purchased a new Traverse. James Jimenez. the finance director assisted during the paperwork process. I felt that he wanted to get done with me and did not appreciate my business. Was very short and wanted to plug in the numbers and get out of the room. Tried to sell me the Ciocca Promise package and when I asked about the individual cost for each package, he got upset and took time to figure out the cost. I felt that he manipulated the numbers to get to a specific target. He sold one package out the 4 packages to me for $630 which I could have probably got for less. I would assume for someone who sells those packages multiple times a day to have a preprinted brochure or know the cost on top of his head. Also I ended up paying $4 extra per month that he added to my contact that should not have been added but I didn’t realize that until I left. I didn’t make a big deal about it because I got a good deal on the car. I wasn’t going to buy any packages because I didn’t like the way he treated me. The only reason I purchased one package was to help Kody Smith, the finance manager because I felt that he was so pressured to sell me something by his boss James and I just wanted to help him out.. If you are dealing with James, double check the numbers before you sign the paperwork. finally, I wanted to put the down payment on a credit card, and he came over and when he found out that I don’t have my checkbook, he said then “debit card” the left the room so “rudely” totally not appreciated! More
by M Elhady
Employees Worked With
James Jimenez
March 16, 2018
Best experience !!! Bryan, Dan, and Matt were the best of help. Their professional experience and friendly smiles sold me on my brand new 2018 Equinox! I will be certain Bryan, Dan, and Matt were the best of help. Their professional experience and friendly smiles sold me on my brand new 2018 Equinox! I will be certain to recommend Ciocca Chevy to all my friends and family. More
by 10CASEM
Verified CustomerEmployees Worked With
Bryan Zanolini, Dan Maida, Matthew Stagias
March 15, 2018
What a pleasure Wonderful experience from start to finish. Very knowledgeable and accommodating. They do everything they can to send to home happy. I would and have a Wonderful experience from start to finish. Very knowledgeable and accommodating. They do everything they can to send to home happy. I would and have already recommended buying a car from here. More
by HJCIFUENTES
Employees Worked With
Matt Stagis, Bryan Zanolini, Jordan Geltzer
March 15, 2018
Best experience ever! Everyone there was so helpful and so nice. My Sales consultant Matt Stagias was amazing !! Great experience would definitely go back there again. The Everyone there was so helpful and so nice. My Sales consultant Matt Stagias was amazing !! Great experience would definitely go back there again. They were very friendly ! More
by STEFANIE.THEW
Employees Worked With
Matt Sagais, James Jimenez
March 14, 2018
Oil change The service was good. The car was done as promised. Only complaint was they left a oily footprint on drivers side carpet. They need to use mats. They The service was good. The car was done as promised. Only complaint was they left a oily footprint on drivers side carpet. They need to use mats. They also didn’t go over any issues found More
by CLENHA0629
Employees Worked With
Na
March 14, 2018
Leasing hassle free FINALLY a staff of extremely respectful, polite and knowledgeable staff leading this dealership. I would not have returned if it was still Superior. FINALLY a staff of extremely respectful, polite and knowledgeable staff leading this dealership. I would not have returned if it was still Superior. Recommending to everyone I know. More
by Peggy Sterns
Employees Worked With
Bryan Zanolini, Jordan Geltzer, James Jimenez
March 14, 2018
Amazing Service Expedient service and ready to problem solve. This team has nothing but answers, and great attitudes! Well done Everyone and thanks for all your help. Expedient service and ready to problem solve. This team has nothing but answers, and great attitudes! Well done Everyone and thanks for all your help. More
by LUNA.DARLING.13
Employees Worked With
Mike Minitti
March 14, 2018
Friendly Group of individuals I had changed my mind a few times throughout the process and the Staff did not complain once, in fact they were as helpful as can be. I had changed my mind a few times throughout the process and the Staff did not complain once, in fact they were as helpful as can be. More
by MPALUMBO
Employees Worked With
Salesman Matt, Mike Minitti
March 14, 2018
Car purchase My husband and I were very pleased with the customer service while purchasing our new car. Ben was very nice and very helpful in n making our experien My husband and I were very pleased with the customer service while purchasing our new car. Ben was very nice and very helpful in n making our experience smooth. We were so pleased we plan on making another purchase soon. Thank you again. Luann Lup More
by LUCKYMOM12
Employees Worked With
Ben
