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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.6
218 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 218 reviews

April 23, 2024

Excellent job they always take care my car and show me on a video what needs to be fixed More

by MARIAISBEL1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ciocca Ford of Souderton responded

Thanks Maria, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

Helpful
April 22, 2024

Very accurate description of work needed, cost involved, and time frame. Easy scheduling, easy pick up. More

by PFRATRIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Pfratrik! We're always here to help if anything else comes up!

Helpful
April 22, 2024

Communication is always very clear. The willing to help and resolve a problem is greatly appreciated. More

by BMERIDITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Ciocca Ford of Souderton responded

Hi Bmeridith, thank you for sharing your positive experience with our service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

Helpful
April 19, 2024

Everyone was friendly and helpful. Repair was expensive, but they were kind enough to give me a veterans discount. also pricey on inspection and oil change More

by jcorjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle, jcorjr. We apologize if you feel our pricing is too high. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

Helpful
April 18, 2024

On this visit for the works oil change,tire rotation, and state inspection everything was perfect. More

by jtether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, jtether! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
April 18, 2024

Great service. They solve all the issues with my vehicle. Advisers are very helpful. Thank you More

by ndcataldistar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Ciocca Ford of Souderton responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Souderton your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop.

Helpful
April 18, 2024

Friendly communicated well efficient service Bery good experience and will go back. Convenient for us. More

by bunting0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review, bunting! Please let us know if we can do anything else to help!

Helpful
April 18, 2024

I like the way they handle the drop off of the vehicle and the pick up More

by MKMCGUIRE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Helpful
April 18, 2024

Still working on getting issue resolved will give a full review when it is resolved More

by JWENINO
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you for the review, Jwenino. We hope to resolve your issue to your fullest satisfaction!

Helpful
April 16, 2024

no commet no commet no commet no commet no commet no commet no commet no More

by CFMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob the Driver
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Apr 17, 2024 -

Ciocca Ford of Souderton responded

Thank you for rating us, Cfmitchell.

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