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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.6
207 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 207 reviews

April 03, 2024

They were very helpful and they kept their word on everything they said they would do More

by FISHNPRO247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2024

Very impressed with the video from the tech inspecting my truck. Did a walk around while it was on the lift. Said it needed rear rotors and pads. Excellent communication. Everyone in the dealership is very More

by LOUISHENRYJR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Louis! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
April 02, 2024

Always friendly, informative, respectful. I can get a convenient appointment, they always offer a ride if I need one, and I like keeping informed thru texts. More

by Scott-traveler 123
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Adams
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Apr 02, 2024 -

Ciocca Ford of Souderton responded

Scott, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Helpful
April 01, 2024

Great! Most convenient and easy car service experience I've ever had and I've been raving about it to friends and family! More

by KateK
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Adams
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Apr 02, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Kate! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
March 28, 2024

Really helpful and friendly, would definitely recommend my friends to come to the dealership if they need something. More

by victorlopezr985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Bezanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Ciocca Ford of Souderton responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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March 28, 2024

This dealership is very Clean very good hospitality friendly would recommend to friends and family More

by Kevinmueller690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

Helpful
March 28, 2024

Quick communication. Reasonable pricing and the videos from the mechanic are very helpful. Will recommend More

by BDROWE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Bdrowe! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
March 23, 2024

I had a great experience with the dealership. The service response time was excellent. Communication was consistent and I always felt I knew the status of the vehicle. Everyone I worked with was More

by CRAIG.RIFKIN
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Adams
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Mar 26, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Craig! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
March 20, 2024

Ciocca Ford is my local dealership and I’m glad that they are. They always do top notch work on my cars and my Service Advisor, Paul is outstanding to work with. I even bring my Porsche to Ciocca Ford f More

by cbrous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Helpful
March 20, 2024

Their service department is fantastic, from every tech to every manager. I buy my trucks at ciocca because of their service department. More

by JSNNAPOLITAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
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