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Circle BMW
Eatontown, NJ
4,423 Reviews
Circle BMW, owned and operated by Tom DeFelice since 1980, is dedicated to excellence in all phases of the BMW ownership experience: sales, service, parts, accessories, lifestyle products and lifetime customer support. Serving customers in Central New Jersey, Circle BMW is one of the tri-state area’s leading luxury automotive dealerships and a four-time recipient of the prestigious BMW Center of Excellence Award for achieving outstanding levels of performance and customer service. In addition to new vehicles, Circle BMW offers Certified Pre-Owned vehicles that meet demanding standards for resale. Our award-winning Service Department is among the top in the nation and is proud to employ the largest staff of BMW Master Technicians in New Jersey. Circle BMW is one of the largest BMW authorized stocking dealers of original equipment parts and accessories in the region. Learn more at circlebmw.com and connect with us on Facebook.com/CircleBMW, Twitter.com/circlebmwsales, Instagram/CircleBMW and YouTube.com/circlebmw.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,423 reviews
June 10, 2023
I have submitted two positive reviews already and I think I am caught in a loop. Tomorrow you will probably ask me again I find the services at Circle BMW to be efficient and professional I am caught in a loop. Tomorrow you will probably ask me again I find the services at Circle BMW to be efficient and professional More
by Richard
Employees Worked With
June 09, 2023
As always, a great experience. Easy and fluid and the people who work in service go out of their ways to make it a pleasure! And a big shout out to Bryan Raiken!! Easy and fluid and the people who work in service go out of their ways to make it a pleasure! And a big shout out to Bryan Raiken!! More
by Lisa S
June 09, 2023
The staff was very helpful, explaining every detail of the work to be performed. They detailed all costs associated with the repairs to the vehicle so there were no surprises when we picked up the vehicle the work to be performed. They detailed all costs associated with the repairs to the vehicle so there were no surprises when we picked up the vehicle. The service department staff were very pleasant. Good experience. More
by eobjection
June 09, 2023
First time BMW customers and we couldn't have been more pleased. Professional, patient and available each time we reached out. Justin was a pleasure to work with from ordering to delivery , and he ensured pleased. Professional, patient and available each time we reached out. Justin was a pleasure to work with from ordering to delivery , and he ensured all went perfect! More
by sltron
Employees Worked With
June 09, 2023
Excellent people and X6! !! Carlos and Ed are a great team looking out for the customer and the dealership in all the best ways!!! !! Carlos and Ed are a great team looking out for the customer and the dealership in all the best ways!!! More
by Bruce Lee
June 08, 2023
The service was fast efficient and courteous The personnel was prompt and thorough. I found them to be very helpful personnel was prompt and thorough. I found them to be very helpful More
by kurt18
Employees Worked With
June 08, 2023
Always great service as a company. Some of the reps could have been friendlier though. A select few acted like they absolutely hated their job and I was a big inconvenience. Not som Some of the reps could have been friendlier though. A select few acted like they absolutely hated their job and I was a big inconvenience. Not something you want to see after a $40k car purchase and $600 service. Makes me think employees aren’t being taken care of and perhaps they need to be valued more, as morale appears very low. The guy who checked me out at the end was nice though. More
by joeya775
Employees Worked With
Not sure names
