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Circle INFINITI

West Long Branch, NJ

5.0
1,508 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us. As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others. We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles. Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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300 State Hwy 36

West Long Branch, NJ

07764

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Showing 1,508 reviews

March 28, 2014

I have been a long time customer and it seems the service has gotten better with each visit! From the refreshments to the car washes these guys are like a well oiled machine every visit! Thanks and keep up t More

by Soggy4229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
March 28, 2014

Circle Infiniti This was our second car that we purchased from Circle...it is a very enjoyable relaxed buying experience! DJ was great and did not hard sell us, would More

by Tina33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Conway
March 27, 2014

Ann in the Service Dept is wonderful. She is very professional and knowledgeable. I always know I am in good hands when I bring my car in for service. She is truly an asset to this dealership. More

by gscaccia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AnnMaria Trapani
March 26, 2014

My experience with circle and with mr Gagliardi was first class. He is very easy to deal with listened to all my needs and concerns. Marcus did a great job showing me the features More

by Julstev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Gagliardi, Marcus Bowles
March 17, 2014

DJ has provided me a really fascinating experience for this is my first time purchasing a car. His enthusiasm in trying to help me get the car I want and all the related process has made this purchase rea More

by rzCharlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 13, 2014

DJ responded quickly to my on-line inquiry regarding a G37x. When I came in for a test drive, he was prepared and the car was ready. I brought my nephew with me and DJ welcomed him as well. I respect the More

by Cjdonshue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sherry Horelick, Marcus Bowles
Mar 14, 2014 -

Circle INFINITI responded

It was truly ALL MY PLEASURE. Thank you for the kind words and most of all, thanks for giving us the opportunity to show you how much our customers really mean to us. Enjoy your new G37x and of course, if you need anything at all, be sure to give me a call. Be sure to give my best to Justin!

March 10, 2014

My wife and I were looking to trade our convertible BMW in for a Infiniti g37x. we knew exactly what we wanted and had been to four other Infiniti dealers. None of these dealers came close to circle. O More

by damon158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Thieme
March 07, 2014

Great car, great experience. Over the years I have Great car, great experience. Over the years I have bought many cars and, for the most part, they have all been painful experiences. Working with D More

by twolsten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Conway, Steve Thieme, Sherry Horelick
Mar 07, 2014 -

Circle INFINITI responded

On behalf of all of us here, I want to thank you so much for such a positive review and so many kind words. It truly is our goal to make every buying experience the best that it can possibly be for our customers and it is always good to know when we accomplish our goal. You have my information and please do not hesitate to contact me with any questions about your new car or just to "shoot the breeze". Enjoy your car and look forward to hearing from you soon. Thanks again, DJ

March 06, 2014

Always a pleasure to go to Circle Infiniti for service. Pam always takes good care of me. She calls me when she says she will call and she explains all the options very clearly. Pam treats me like I won More

by LuisHernandezNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 02, 2014

DJ was very helpful. The price was right on blue book. The only complaint I have is the car was never detailed. They knew I was coming up for several days prior but the car was obviously never detailed. More

by kattymarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 07, 2014 -

Circle INFINITI responded

I am so terribly sorry that you had this problem with us. We truly do try to make every experience a positive one. Once in a while we do miss the mark, and I agree on this one, we missed the mark! I take full responsibility for the mix-up. If you contact me personally before you book your first service appointment with us, I will be happy to arrange the first oil change on me. If there is anything else that I can possibly do, please contact me directly. Thanks for the compliments and again, I apologize for the problem. Sincerely, DJ

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