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Circle INFINITI
West Long Branch, NJ
1,446 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,446 reviews
February 28, 2024
JP was great. I know I’m always in good, trusted hands when working with him. I know I’m always in good, trusted hands when working with him. More
by Cmiller
Helpful February 27, 2024
Service department is fantastic to work with. All members from the time I drove in and am greeted, everyone isalways friendly, helpful, knowledgeable and accommodating. All members from the time I drove in and am greeted, everyone isalways friendly, helpful, knowledgeable and accommodating. More
by Lyssy22
Employees Worked With
February 23, 2024
PamCrisufilli went above and beyond to take care of me and my car.sincr I had a stroke and car had broken down she told me how to get my car to the dealer. Then she text me all the necessary info so my and my car.sincr I had a stroke and car had broken down she told me how to get my car to the dealer. Then she text me all the necessary info so my car could be taken care of.Pam made it very easy for me to take car if my car. Then they picked my husband up at hope to take hi. To the dealer once car was ready. I am so impressed with the help and courtesy that was given to me. I wasn't just a customer I felt soecial More
by howard27
Employees Worked With
February 21, 2024
Service department personnel are very courtesy and attentive to my needs. They communicate throughout the process attentive to my needs. They communicate throughout the process More
by kgdcpa1
February 20, 2024
Annie Trapani and team were great from the moment my car got there to finish. got there to finish. More
by Our4kids13
Employees Worked With
January 31, 2024
Extremely helpful with a tire issue I was experiencing. I will contact dealer with any other issues and know it will be dealt with in a timely manner. I will contact dealer with any other issues and know it will be dealt with in a timely manner. More
by rayfinefinishing
Employees Worked With
January 30, 2024
I wanna talk about one certain person at Infinity and Longbranch Joe P I’ve been dealing with him many years he’s outstanding. He’s the best person I’ve ever worked with before on a car all right now wha Longbranch Joe P I’ve been dealing with him many years he’s outstanding. He’s the best person I’ve ever worked with before on a car all right now what I had after I said what I did next or done I think it probably done, right OK More
by Fastfred22
January 07, 2024
Excellent service like always! ! We always get taken care of properly when we get our infiniti serviced! Thanks ! We always get taken care of properly when we get our infiniti serviced! Thanks More
by MCRZ23
January 02, 2024
Once again, Circle Infiniti exceeded my expectations in the service department. I went in on 12/29 for some routine maintenance on my vehicle. As usual, Circle Infiniti provided a pleasant experience from the service department. I went in on 12/29 for some routine maintenance on my vehicle. As usual, Circle Infiniti provided a pleasant experience from start to finish. Ann Trapani continues to be the reason why I choose to drive 30 minutes to service my car at Infiniti, passing up many other places where I could choose to service my car along the way. She is friendly, realistic and completely honest in her recommendations. Working with Ann, I know I am making the right choices for the maintenance of my vehicle. Add to that the fact that the rest of the staff is friendly and welcoming and the waiting area is always comfortable and stocked with food and drink -- Circle Infiniti will always be where I go for service! More
by DianeG
Employees Worked With
December 27, 2023
Service experience outstanding on my 2023 QX 55. Annie was superb! I didn’t buy my car at this dealer but will next time! Annie was superb! I didn’t buy my car at this dealer but will next time! More
by Cirelind
Employees Worked With
