"Best Staff Ever"
This is my third time leasing from this dealership. I was seriously contemplating moving on to a less expensive car but after working with Don Lotano, my Salesperson and Annie in Service, I decided to stay.
Don is the most pleasant salesperson I've met so far. He understood my needs and got straight to the point with a figure that worked for me. I am a busy working mom of three young children and do not have the time or energy to waste.
The main reason I decided to stay is because of Ann Maria Trapani in service. She has been with me from the beginning, almost 7 years with this dealership. I look forward to bringing my car in so we can chat. She always takes care of the problems effortlessly and efficiently. She is amazing at her job.
I couldn't imagine going any where else. They make car buying/leasing easy!
"Truly Exceptional service!"
Each visit to Circle Infiniti reminds me why I stick with the brand. I love the ease of making an appointment through an app knowing there is an entire service team on the other end ready for me. Upon arriving to their new state of the art facility the friendly valet is at the door ready to get me back to my daily schedule.
"One Happy Customer "
I honestly experienced one of the best customer service I have ever received. What an amazing staff Circle Infiniti has...from the minute I arrived John was extremely helpful. While I waited just a short time, the waiting room was fully stocked with refreshments and it was very comfortable. My car was not going to be ready so I was given a beautiful Qx50 as a loaner. John called me as promised when my car was ready.
I was so impressed from the day I bought my car. It just keeps getting better. Customer for life😀
"Excellence - Always!"
- Tammy V
I have been a customer of Circle Infiniti since 2001. Honestly, I don't think I'll ever own anything other than an Infiniti. Quality vehicles and quality care from the entire team. From sales to service, hands down the best! The service team in particular - they have always gone above and beyond to meet my needs, guide me in the care and maintenance of my vehicles and have always done everything they can to help me when I've needed it.
Circle Infiniti best dealership in NJ. Service team is top notch. Ann Maria and Todd Rovinsky are the best. Always keep you updated with all work.
"superior customer service"
The staff at Circle Infinity go out of their way to make things right for you . I feel they have superior customer service compared to most car dealers. Always looking out for the customer while getting your car in the best shape possible .
"Devoted work ethic "
Johns thorough and responsive work ethic came as a suprise to us given other dealership service experiences that my wife and I have shared. I trust that he really cares about the customers he serves.
I usually work with the same service manager every visit, however she was off for the drop off and I had the pleasure of working with 2 of her colleagues for my emergency repair. Joe was wonderful to work with and made my drop off experience amazing! He & John helped me navigate the repair process through my external tire/wheel protection policy which made this repair EXPONENTIALLY easier. They did a wonderful job of getting everything I could have needed repaired, including fixing other things that were under my policy that I was not intentionally going there to repair. Upon pick up I was pleased to know they got all my repairs covered by my policy and my regular service manager was there and she is such a pleasure to work with every time! The car was returned to me completely pristine looking like a brand new vehicle. Meanwhile, my loaner car was a perfect replacement for my car which also made the need for repair so much less bothersome. Every one of the service managers are so knowledgeable and such a pleasure to work with. Ive said it multiple times but Circle Infiniti has my service for life!!! Highly recommend them to EVERYONE looking for service.
"Best dealership in New Jersey"
I have bought two cars from them and great and friendly staff. I have recommended many friends and people and never one complaint. Top notch
"Customer Service exceptional as usual"
Each time I go to the Infiniti dealership for service, the people have always been super friendly, knowledgeable, and helpful. They take you in right away, let you know what needs to be done and make sure you are taken care of. they know your time is also important and get you out as quickly as possible. I will continue to go there for all my service needs.