"Excellent Service Department"
I have been a loyal customer for 10 years and plan on staying a customer.
The service you get from all is exceptional.
I would recommend Circle Infiniti to everyone.
"Best Staff Ever"
This is my third time leasing from this dealership. I was seriously contemplating moving on to a less expensive car but after working with Don Lotano, my Salesperson and Annie in Service, I decided to stay.
Don is the most pleasant salesperson I've met so far. He understood my needs and got straight to the point with a figure that worked for me. I am a busy working mom of three young children and do not have the time or energy to waste.
The main reason I decided to stay is because of Ann Maria Trapani in service. She has been with me from the beginning, almost 7 years with this dealership. I look forward to bringing my car in so we can chat. She always takes care of the problems effortlessly and efficiently. She is amazing at her job.
I couldn't imagine going any where else. They make car buying/leasing easy!
"Truly Exceptional service!"
Each visit to Circle Infiniti reminds me why I stick with the brand. I love the ease of making an appointment through an app knowing there is an entire service team on the other end ready for me. Upon arriving to their new state of the art facility the friendly valet is at the door ready to get me back to my daily schedule.
"One Happy Customer "
I honestly experienced one of the best customer service I have ever received. What an amazing staff Circle Infiniti has...from the minute I arrived John was extremely helpful. While I waited just a short time, the waiting room was fully stocked with refreshments and it was very comfortable. My car was not going to be ready so I was given a beautiful Qx50 as a loaner. John called me as promised when my car was ready.
I was so impressed from the day I bought my car. It just keeps getting better. Customer for life😀
"service was great !"
working with joe was great ! He was so helpful and made sure everything was takin care of with my car !! They even found the nail that was in my tire that I had no idea about ! Circle Infiniti service is definitely the best everyone is so helpful very friendly and I have no complaints! :) I would recommend them to anyone !
Circle Infiniti best dealership in NJ. Service team is top notch. Ann Maria and Todd Rovinsky are the best. Always keep you updated with all work.
"Devoted work ethic "
Johns thorough and responsive work ethic came as a suprise to us given other dealership service experiences that my wife and I have shared. I trust that he really cares about the customers he serves.
I usually work with the same service manager every visit, however she was off for the drop off and I had the pleasure of working with 2 of her colleagues for my emergency repair. Joe was wonderful to work with and made my drop off experience amazing! He & John helped me navigate the repair process through my external tire/wheel protection policy which made this repair EXPONENTIALLY easier. They did a wonderful job of getting everything I could have needed repaired, including fixing other things that were under my policy that I was not intentionally going there to repair. Upon pick up I was pleased to know they got all my repairs covered by my policy and my regular service manager was there and she is such a pleasure to work with every time! The car was returned to me completely pristine looking like a brand new vehicle. Meanwhile, my loaner car was a perfect replacement for my car which also made the need for repair so much less bothersome. Every one of the service managers are so knowledgeable and such a pleasure to work with. Ive said it multiple times but Circle Infiniti has my service for life!!! Highly recommend them to EVERYONE looking for service.
"Amazing overall experience "
- Mom of four
From the purchase of our vehicle and the outstanding service from the moment we entered the dealership to the attention we received during the service appointments, this is the place you should purchase or lease your vehicle. Don Lotano, who was our sales representative, was professional, and attentive to all of our specific needs. It was the most pleasant experience we’ve ever experienced in a dealership. The process was smooth and quick. Joe Nazzarro, our service advisor at our most recent visit, took the time to explain everything, answered all of my questions and was pleasant, courteous and professional. He had my SUV in and out in record time even though I had a courtesy vehicle. I have never been treated so well at any dealership and we have owned several different vehicles. Circle Infiniti in Long Branch is definitely the place to go to purchase or lease your next car or SUV.
- gppl as
Good service, clean and friendly environment. Knowledge people. Monitoring board allow you to see where your car his in the service department. Advisor was very friendly and knowledgeable.
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