Circle Infiniti - Service Center
West Long Branch, NJ
735 Reviews of Circle Infiniti - Service Center
Great customer service I lost the key lock for my tires and Pam went above and beyond to help me with the dilemma. I received new tires as a gift and the establishment wher I lost the key lock for my tires and Pam went above and beyond to help me with the dilemma. I received new tires as a gift and the establishment where they were purchased could not change the tires since the key lock was missing. I called Circle Infiniti and Pam not only fit me in but had my tires changed and got me a new key lock....all on my birthday! More
Awesome Customer Service For me, the true test of a dealership is how I feel I’m being treated long after the purchase. Unfortunately, I needed to administer that test much s For me, the true test of a dealership is how I feel I’m being treated long after the purchase. Unfortunately, I needed to administer that test much sooner than expected. Pam at Circle Infiniti, however, aced that test! She displayed a perfect balance of professionalism and familiarity that made me feel both welcomed and respected. My issue took a few visits to accurately diagnose and resolve, and Pam provided excellent follow up and kept me informed throughout the entire process. Frank, the service manager was equally pleasant to work with and I would not hesitate to recommend Circle to anyone interested in an Infiniti. Did I mention I live 80 miles from this dealership? More
Great team work I always have a great experience at circle infiniti! Ann is there to greet you and get ur car in for quick service. Pam John & Todd are there with a w I always have a great experience at circle infiniti! Ann is there to greet you and get ur car in for quick service. Pam John & Todd are there with a warm greeting. Makes taking my car in for service less of a chore! they all work well together making sure the customer is happy and well taken care from the beginning of the process to the end!! THANK YOU!!!!!! More
Excellent Service and Dealership Service was excellent as usual. John DiLieto made sure my car was serviced quickly and that the total invoice price was reasonable. I left the dealer Service was excellent as usual. John DiLieto made sure my car was serviced quickly and that the total invoice price was reasonable. I left the dealership knowing what was causing my front end noise and what had to be looked at the next service visit. I always try to encourage new car buyers to purchase an infiniti and to make that purchase at Circle. When I see other makes and model on the road I always wonder why the didn't select an infiniti which is an amazing brand. More
Great experience Went in for service. They were prompt and friendly. I have been going to circle for years and will continue to go for years to come. Went in for service. They were prompt and friendly. I have been going to circle for years and will continue to go for years to come. More
Another GREAT service visit. I used to dread going to the VW dealership when I needed service on my last car. It seemed so slow and tedious. A HUGE Thank You to my Service Consult I used to dread going to the VW dealership when I needed service on my last car. It seemed so slow and tedious. A HUGE Thank You to my Service Consultant John DiLieto for getting me in and out so quickly and for such a friendly, warm, yet professional experience. When I got my car, it drove brilliantly and was nice and clean. Great job! More
Above and beyond service I walked out of my office after an insanely busy day at work with a corporate meeting in a half hour to find my rear tire is flat. this is at 5:45 pm. I walked out of my office after an insanely busy day at work with a corporate meeting in a half hour to find my rear tire is flat. this is at 5:45 pm. called circle infiniti, discussed this with them, within 15 minutes they had a tow truck pick up my car drive it there (all their courtesy) provide me with a loaner (obviously no previous call or reservation made), everything there done under 2 minutes, made it to my meeting, next day by 12 tire was fixed, air filters done, oil changed. the accommodations that were provided by all the staff especially Pam Crisafulli and Ann Trapani was simply above and beyond. its because of them two that i will never go anywhere else for my future leases and services. you guys are lifesavers. More
Service This is my third Infiniti and I will never go anywhere else. I had my car serviced today and am always greeted with very professional people. Pam is a This is my third Infiniti and I will never go anywhere else. I had my car serviced today and am always greeted with very professional people. Pam is absolutely wonderful. She makes you feel like you are part of her family. She is wonderful asset to Circle Infiniti. More
service When ever I bring my car in for service I am always treated wonderfully . John Dilieto and all the service staff are excellent and professional. When ever I bring my car in for service I am always treated wonderfully . John Dilieto and all the service staff are excellent and professional. More
Good customer service and quality of work John and Irwin always greet me with a smile, friendly conversation and helpful information. I can count on an accurate price estimate and a timely re John and Irwin always greet me with a smile, friendly conversation and helpful information. I can count on an accurate price estimate and a timely repair or service. The dealership always clean and accommodating. I will always come to Circle Infiniti for all of my automotive needs. More