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City Automall Ford

Columbia City, IN

4.9
1,938 Reviews
Whether you want to purchase a new or pre-owned vehicle, you'll see our approach is different from the moment you walk into City Chevrolet or City Ford in Columbia City. Our main objective is to place you behind the wheel of the Chevrolet, Ford or one of our many pre owned vehicles that is right for you. We are a full service dealership and can assist you with finance, service and parts as a Fort Wayne Chevrolet source. City Chevrolet is located at 3040 E Business 30, Columbia City, IN, 46725 a convenient drive from the surrounding cities. Call us today to schedule a test drive! Columbia City and Warsaw Chevrolet Vehicle Source Our Columbia City Chevrolet dealership has an array of new Chevrolet models just awaiting your arrival! You can see many of the popular Chevrolet models like the Impala, Silverado and Equinox. Indulge yourself and test-drive the vehicle of your dreams. Our friendly and knowledgeable sales team will work with you on pricing and financing within your necessary budget. Warsaw customers, City Chevrolet invites you to browse our inventory online from the convenience of your own home. Be sure to take a look at the current online Chevrolet Specials - our cost saving promotions are always changing! Large Inventory of Certified Pre-Owned Vehicles If you are in the market for a pre-owned vehicle, then look no further than City Chevrolet. We have an extensive selection of certified pre-owned cars for Fort Wayne, Warsaw and Auburn customers. We have a variety of makes and models right here on our lot. We can examine what features are high priority on your pre-owned-car. Looking for a Deal? Check out our vehicles $10,000 or Less! Our friendly sales team will help you find the best pre-owned SUV, car or van that we have to offer. Stop by our Columbia City Chevrolet dealership today to test-drive one of the used vehicles available on our lot. City Chevrolet Financing Our finance team is eager to assist you with their credit requests. We h
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3040 E Business 30

Columbia City, IN

46725

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Showing 1,938 reviews

November 30, 2023

Lack of communication Misinformation about time frame of completion. Would not recommend service from here More

by msd1297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Armbruster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

City Automall Ford responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 30, 2023

They did a great job on my Nautilus, it was a warrant job, they made sure I had a loaner car. Very satisfied with them! More

by BROWN.TERESA1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

November 29, 2023

Straight forward and efficient. Well done. He can sire my next kid. lol. Everything went well. More

by A.MEIER7476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2023

Still waiting on dealer response. Door catch was faulty and dealer looked at it and was supposed to get back with me More

by mb914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blake Byerly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alissa Furry, Joe Payton, Mo Jatala
Nov 30, 2023 -

City Automall Ford responded

Thank you for notifying us of your concern. It appears that outside of a door catch being faulty, you had a great experience! We take great pride in our work and service, let us help ensure you are fully satisfied. In order to assist, can you please provide your name so we can look into the matter and resolve? You can call Derek Hively at 260.244.5111 and we will be happy to help, once we figure out who you are! Thank you!

November 28, 2023

Ford service department doesn’t have the right equipment, trained staff, or desire to do a front end alignment More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Armbruster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

City Automall Ford responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (260) 244-5111 at your earliest convenience to discuss how we can turn your experience into a positive one.

November 25, 2023

Transaction was seamless and walkthrough with my new vehicle was so informative and helpful with all questions answered with knowledge and patience. The easiest 5 star review I’ve ever given. More

by C.Hamilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

City Automall Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do!

November 24, 2023

They were all extremely friendly and easy to work with. Zachary made me feel very comfortable the whole entire time! More

by ttmonroe1176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We sincerely value your business and look forward to your next visit!

November 23, 2023

They took the time to work with my husband and I even though we kept them all past their quitting time. More

by bethakeim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

City Automall Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 23, 2023

Very good! ! Would recommend highly. Receptionist didn't schedule correctly but Rob knew exactly what was needed!! More

by sir.turkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

November 22, 2023

I continue to be pleased with the service team and the timeliness of their work. More

by kewekast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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