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City Automall Ford - Service Center
Columbia City, IN
357 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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357 Reviews of City Automall Ford - Service Center
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March 23, 2025
Justin is always so helpful and wonderful to work with. I really like working with the service employees. I really like working with the service employees. More
by JANDALEBRIDGE
Verified Customer
March 18, 2025
10K oil change & inspection - Did an online schedule for service and was told approx. 1 hour to perform. They got the car right in' we waited in a comfortable waiting area and had our car back in the hour t service and was told approx. 1 hour to perform. They got the car right in' we waited in a comfortable waiting area and had our car back in the hour they promised. More
by tmplnewz
Employees Worked With
March 13, 2025
They got my car done quickly and took me to and from work with their shuttle service. with their shuttle service. More
by tdstahl_04
Employees Worked With
March 12, 2025
Very friendly staff at the service center. Made it super easy to get warranty work done! Made it super easy to get warranty work done! More
by noahmb2005
Employees Worked With
March 11, 2025
Repairs are always quiet, easy and done right. All of the staff are friendly and knowledgeable of what I need and expect. All of the staff are friendly and knowledgeable of what I need and expect. More
by jason.slucher1
March 05, 2025
Salesman was Will he did a great job of communicating and helping to get through the process of buying. Worked very well with him. Great atmosphere at dealership as well. helping to get through the process of buying. Worked very well with him. Great atmosphere at dealership as well. More
by 2002gmcduramaxdiesel
March 03, 2025
I have had my vehicles in for many things, oil changes, service issues and even a motor change. The work is always completed on time and done correctly. Jordan and Rob have always taken care of my vehicle service issues and even a motor change. The work is always completed on time and done correctly. Jordan and Rob have always taken care of my vehicle and always answered my questions. More
by ROXY2769527
March 01, 2025
Has treated me fair. I wanted a few more things done at service that wasn’t done. Not sure that the recall was totally fixed. By what they said. Wish having brakes fixed I wanted a few more things done at service that wasn’t done. Not sure that the recall was totally fixed. By what they said. Wish having brakes fixed didn’t cost 520.00 for two. I couldn’t get it done. More
by MARLASLONE1966
February 26, 2025
City Ford’s service department went above and beyond in servicing our vehicles, both of which had warranty-covered issues. As a trucking company with a fleet of over 60 vehicles, we truly appreciate seamle servicing our vehicles, both of which had warranty-covered issues. As a trucking company with a fleet of over 60 vehicles, we truly appreciate seamless, hassle-free service—and that’s exactly what we got. The entire process was completely hands-off for us, making it an effortless experience. Exceptional service like this ensures we’ll be returning in the future. More
by chris.boutcher
February 23, 2025
Always have my service done at City Ford. Always a great experience. I’ll be back. Always a great experience. I’ll be back. More
by BCLARK1101
