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City Automall Ford - Service Center

Columbia City, IN

4.7
347 Reviews

347 Reviews of City Automall Ford - Service Center

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February 18, 2025

Easy to work with, will contact you if something other than what my vehicle was in for, needs to be fixed. Very efficient and got my car back to me in a timely manner! Pick-up and delivery works VERY WELL More

by JAMOZZONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

February 13, 2025

Pleasant, efficient, helpful employees. Clean, comfortable waiting area. Best auto service experience in a very long time. More

by andpeteyoder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorene Trammel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2025

They have one of the best reputations in the area for a reason. Always super knowledgeable and bend over backwards to help the consumer. Let me know about rebates and discounts available and then came back More

by Beyond Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2025

Excellent service every time! Highly recommend to anyone in need of attention to detail and quality products More

by tony@plantcenterinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

January 31, 2025

City Ford is a step above other Ford dealers in the area. I drive from Warsaw because their service is excellent! Very knowledgeable and responsive, speedy service and no unnecessary extras. They always a More

by marywentorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

January 29, 2025

Very nice waiting area very nice service people, and very clean shop and explained all services More

by HILLAM64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Gradeless
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

January 28, 2025

She used excellent communication and had precise product knowledge. She was very professional yet personable. More

by VERDUGOHILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

City Automall Ford responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

January 22, 2025

City Ford is second to none. Whether it be for parts, service, or sales, they are professional, courteous, and know what it means to be a service organization. We'll done. More

by j_conwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bianski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 18, 2025

Great service! Changed oil in my car pretty quick! Would recommend city ford to anyone! More

by samg9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

City Automall Ford responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 18, 2025

Great job on inspection. Good communication on the problems. Will take there again in the future More

by RDHUNT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

City Automall Ford responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.