City Automall Ford - Service Center
Columbia City, IN
347 Reviews of City Automall Ford - Service Center
Warm and friendly service team! We love working with Rob. He is the absolute best!!! We love working with Rob. He is the absolute best!!! More
Rob is exceptional, he’s always cheerful and informative. I know when I get him our vehicle will be taken care of with the upmost attention. I know when I get him our vehicle will be taken care of with the upmost attention. More
Friendly and knowledgeable staff, had a few issues with my truck and they quickly and without hassle fixed the problem. my truck and they quickly and without hassle fixed the problem. More
Had my car for 3 days used half of tank of gas and still not sure what is wrong with it not sure what is wrong with it More
My truck is home, I want to thank Tyler in the service department. After I spoke with him he took ahold of the problem and didn't stop until my truck was fixed. He called me back and said my truck was fix department. After I spoke with him he took ahold of the problem and didn't stop until my truck was fixed. He called me back and said my truck was fixed and it was on the way home!! More
I got a very detailed breakdown of my diagnostic report, which was very helpful in my decision making. which was very helpful in my decision making. More
Service entry was spotless. Service people were very friendly. Recall was handled nicely and I left pleased. Service people were very friendly. Recall was handled nicely and I left pleased. More
Friendly staff. Got me checked in, serviced my F250 and got me on my way reasonably fast. Replaced the serpentine belt - dealership pricing for parts & labor - quali Got me checked in, serviced my F250 and got me on my way reasonably fast. Replaced the serpentine belt - dealership pricing for parts & labor - quality of maintenance performed, good so far. Would've been nice to have an estimate prior to work - at time service was scheduled. I needed to get scheduled & serviced quickly - City Ford got me in & got it done - so 5 stars. More
Left another dealer looking for good service. Found it here at City Ford with Robert and his team. Have not been disappointed. Have only had very small issues that I showed them. They took the Found it here at City Ford with Robert and his team. Have not been disappointed. Have only had very small issues that I showed them. They took the issue and made it a learning situation which was appreciated greatly. Keep up the good work City Ford! More
Justin and his team always go above and beyond to ensure customer satisfaction is at 100%! Thank you to you and your team for all that you do! customer satisfaction is at 100%! Thank you to you and your team for all that you do! More