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City Volkswagen of Chicago
Chicago, IL
4,105 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,105 reviews
February 05, 2026
Awesome experience with laura. ..she was patient and kind to my family when shopping for our car.the process was fast. ..she was patient and kind to my family when shopping for our car.the process was fast. More
by zfer2981
Employees Worked With
February 03, 2026
Working with Maria was great. She was patient throughout the process and worked with us to get us to our target price point. She was patient throughout the process and worked with us to get us to our target price point. More
by Scott
Employees Worked With
February 02, 2026
Maria was great to deal with. She worked with us via email until we were ready to test drive and finalize numbers. The sales manager, Lazaro, was also extremely helpful and was in She worked with us via email until we were ready to test drive and finalize numbers. The sales manager, Lazaro, was also extremely helpful and was involved every step of the way. Overall the team was honest which is rare in my experience. Maria was very accommodating and worked with us through some curveballs. Lastly we worked with Wayne in the finance office and he was informative and not pushy, we moved forward with an extended warranty because we appreciated his work style. Maria was great but I mention the team because there are always multiple people involved in a car deal. More
by Wendy
February 02, 2026
We had a great experience at City VW of Chicago. Ray was very helpful and knowledgeable and made our experience great. I would definitely recommend this dealership Ray was very helpful and knowledgeable and made our experience great. I would definitely recommend this dealership More
by rozdaybida93
Employees Worked With
February 02, 2026
David was AMAZING! !! He answered all my questions and helped me and was very patient with me and my many questions. Go see him if you are interested in quality service. !! He answered all my questions and helped me and was very patient with me and my many questions. Go see him if you are interested in quality service. More
by quaneshabennett98
Employees Worked With
February 01, 2026
Vengan a ver a David! Muy buena persona, mi hermana compró una Taos con el y el le ayudó a conseguir el carro que quería Vengan a verlo Muy buena persona, mi hermana compró una Taos con el y el le ayudó a conseguir el carro que quería Vengan a verlo More
by Dannyruiz7510
Employees Worked With
February 01, 2026
Ray cotto was very patient and very helpful with my husband and I. After the 3rd car finally We decided . We had a great experience. Thanks, Ray. husband and I. After the 3rd car finally We decided . We had a great experience. Thanks, Ray. More
by lmarivargas
Employees Worked With
February 01, 2026
I am so grateful for the amazing service from David. He went above and beyond to help my Spanish speaking parents understand every step of the process and treated them with so much respect and care. Tru He went above and beyond to help my Spanish speaking parents understand every step of the process and treated them with so much respect and care. Truly a great experience thank you! More
by Lesly_amezcua
Employees Worked With
