Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
4,012 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,012 reviews
November 14, 2025
Edgar was the absolute best. Patient, helpful, respectable, and kind. Highly recommend having him help you find your next vehicle. Also, the whole dealership was so clean and w Patient, helpful, respectable, and kind. Highly recommend having him help you find your next vehicle. Also, the whole dealership was so clean and welcoming. A+ service from City. More
by tj.callanta
Employees Worked With
Edgar Anaya
November 14, 2025
Eddy was very helpful! He was very informative, honest, and not pushy. He’s a great guy!! He was very informative, honest, and not pushy. He’s a great guy!! More
by Jeehrenberg
November 13, 2025
Ed made my car buying process smooth and easy. He made me feel comfortable throughout the whole process. He was very knowledgeable, honest, trustworthy and straightforward with all questions and i He made me feel comfortable throughout the whole process. He was very knowledgeable, honest, trustworthy and straightforward with all questions and information which contributed to my superb experience. I dreaded having to walk into a dealership, but Ed was patient, kind and was not in a hurry to rush me to a decision. I highly recommend Ed at City VW if you are looking for a knowledgeable, honest, patient, easy going, low pressure car salesman! More
by Charlotte LaFleur
November 08, 2025
My car leasing experience was fantastic. Maria and Manny helped with every question I threw and helped lock in a great price for my Atlas. Highly recommended!!! Maria and Manny helped with every question I threw and helped lock in a great price for my Atlas. Highly recommended!!! More
by Brian K
Employees Worked With
November 07, 2025
Brandon Rosenow was my sales consultant he was very helpful and knowledgeable he made this process very easy and I felt very comfortable and happy with my purchase. helpful and knowledgeable he made this process very easy and I felt very comfortable and happy with my purchase. More
by alexandriamalone
November 07, 2025
Alex Rocha was incredibly nice and made the experience of buying our first car amazing! Great all around dealership! buying our first car amazing! Great all around dealership! More
by Noah7
November 06, 2025
Maria helped lock in a great lease deal and even found a better option for insurance! Highly recommend! better option for insurance! Highly recommend! More
by jeffnschaffer
Employees Worked With
November 06, 2025
I am beyond happy with my experience here at city vw with Alex, especially while purchasing my very first vehicle. I've had multiple people recommend him to me and from my experience he was very friendly and Alex, especially while purchasing my very first vehicle. I've had multiple people recommend him to me and from my experience he was very friendly and professional, he knew exactly what I was looking for and made the process easy. I never felt pressured from the test drive to the final paper work and he made sure I understood everything. I will highly recommend him!! He won't disappoint. I drove away feeling confident and excited with my new car. More
by 98rochasandoval23
November 04, 2025
Brandon Rosenow was the best he made my first vehicle purchase a breeze, Highly Recommend him and Mannie for help purchase a breeze, Highly Recommend him and Mannie for help More
by hasaanprentiss
November 03, 2025
Went again to the dealership after purchasing my first car ever, came out very happy with my second buy at an amazing affordable price. Everyone is very friendly and helpful, many thanks to Alex Rocha for car ever, came out very happy with my second buy at an amazing affordable price. Everyone is very friendly and helpful, many thanks to Alex Rocha for the hospitality and the great service! Easy and quick. Definitely do recommend making business here. More
by arzaniileana
