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City Volkswagen of Chicago
Chicago, IL
3,977 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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October 13, 2025
I came into the dealership planning to buy out my lease, but Maria Ghiran completely changed my mind — in the best way! She took the time to understand what I wanted, explained all my options clearly, and m but Maria Ghiran completely changed my mind — in the best way! She took the time to understand what I wanted, explained all my options clearly, and made the process of getting a new car smooth and stress-free. Her professionalism, knowledge, and friendly attitude made the whole experience excellent. I’m so glad I worked with her — highly recommend Maria if you’re looking for great service and a great deal! More
by alejandrat69
Employees Worked With
October 11, 2025
Maria and Juan are very professional and worked so hard to make a deal happen! to make a deal happen! More
by Jeffschwingel23
October 11, 2025
Great experience all around. Brandon Rosenow called to let us know the lease on our 2023 Atlas was coming to an end and VM had a special offer for us. He walked us through the Brandon Rosenow called to let us know the lease on our 2023 Atlas was coming to an end and VM had a special offer for us. He walked us through the whole process and we walked out the next day with a newly leased Atlas. More
by mdmcvey3
Employees Worked With
October 11, 2025
Thank you Maria and Leo for your great support and your help on purchasing my car! Thanks help on purchasing my car! Thanks More
by ema.boulette2
October 10, 2025
City VW of Chicago was great to deal with. Brandon Rosenow was extremely helpful and patient while we went throughout the process of the vehicle purchase. Brandon Rosenow was extremely helpful and patient while we went throughout the process of the vehicle purchase. More
by jrauch20
October 10, 2025
Everyone here was wonderful. They made the entire process smooth and efficient, even after the car I was originally going to see got sold. They offered me other similar cars, and They made the entire process smooth and efficient, even after the car I was originally going to see got sold. They offered me other similar cars, and I’m so happy with the car I saw next was the one I ended up buying. Huge shout out to Eddie and Evelyn for making my dream happen! More
by smmay8891
October 10, 2025
Brandon Rosenow provided excellent service. He took his time to explain everything and answered our questions. Highly recommend Brandon and City Volkswagen of Chicago. He took his time to explain everything and answered our questions. Highly recommend Brandon and City Volkswagen of Chicago. More
by Arauch24
October 09, 2025
Great Service, Great Salesman (ask for Ed), în and out in 2 hours, with a great deal! 2 hours, with a great deal! More
by Mike Manu
Employees Worked With
October 08, 2025
Ray was amazing ! helped me get approved , and accepted all within my budget . very informative and flexible . 10/10 , would return & recommend helped me get approved , and accepted all within my budget . very informative and flexible . 10/10 , would return & recommend More
by alizevsthewrld
October 07, 2025
Respectful, honest and d great service. Worked with me to meet my monthly payment goal. Would recommend to everyone looking for a car. Worked with me to meet my monthly payment goal. Would recommend to everyone looking for a car. More
by christopherhernandez491
Employees Worked With
