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City Volkswagen of Chicago
Chicago, IL
3,943 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,943 reviews
September 20, 2025
Brandon Rosenow and Leo Garcia were very helpful in finding us a car and working with our budget. Would recommend finding us a car and working with our budget. Would recommend More
by Eporcelli695
September 20, 2025
First time ever having a great experience purchasing a new car . Maria and Juan provided great service. I highly recommend buying from City Volkwagen new car . Maria and Juan provided great service. I highly recommend buying from City Volkwagen More
by mztro04
September 19, 2025
Laura and Maria did an outstanding job helping me get the best car deal. They were professional, patient, and truly went above and beyond to make the process smooth and stress-free. I couldn’t be happier wit best car deal. They were professional, patient, and truly went above and beyond to make the process smooth and stress-free. I couldn’t be happier with their service! More
by meacevedo2511
September 19, 2025
I recently worked with Brandon Rosenow at City Volkswagen of Chicago for a lease buyout, and the experience could not have been easier. Brandon was professional, kind, and clear throughout the entire process of Chicago for a lease buyout, and the experience could not have been easier. Brandon was professional, kind, and clear throughout the entire process, making what could have been complicated feel completely stress-free. He took the time to explain everything, answered all of my questions, and made sure I felt comfortable at every step. I will absolutely be reaching out to Brandon again for any of my future car needs. Highly recommend! More
by KBerger
Employees Worked With
September 19, 2025
Edgar was a very good salesman and was always transparent with me throughout the process. Finance manager was also very helpful and upfront. Would definitely recommend. with me throughout the process. Finance manager was also very helpful and upfront. Would definitely recommend. More
by d.destefano87
September 19, 2025
Usually buying a new car could be a headache, but Alex Rocha made it an easy process. He’s very helpful and answered all the questions I had. I didn’t think I would be approved for a new car loan but thei Rocha made it an easy process. He’s very helpful and answered all the questions I had. I didn’t think I would be approved for a new car loan but their finance team made it possible. If you have any questions about purchasing a new vehicle then you need to call them! More
by monicag82
Employees Worked With
September 18, 2025
Got the best service from Maria and Juan. Walked in to browse cars ended up buying and the experience was very pleasant. Thank you! Walked in to browse cars ended up buying and the experience was very pleasant. Thank you! More
by aharris68
September 18, 2025
The service I had was amazing, Maria was an awesome salesperson and I would recommend her to anyone looking for great quality service. salesperson and I would recommend her to anyone looking for great quality service. More
by Jayson Lawson
Employees Worked With
September 18, 2025
Ms.Maria ghiran was so helpful and kind and helped me thru every step of the process and I finally got the vehicle that my wife wanted so bad so again I thank you ms.Maria thru every step of the process and I finally got the vehicle that my wife wanted so bad so again I thank you ms.Maria More
by Mrdavidmartinez1982
Employees Worked With
