City Volkswagen of Chicago

Edgar and Matt were awesome! Great car, great deal, got me in and out in no time. No high presseure, they made it easy. Couldn't recommend more. Great car, great deal, got me in and out in no time. No high presseure, they made it easy. Couldn't recommend more. More

This dealership had the best deal in thr city for my partner. David was very accommodating throughout the entire experience. partner. David was very accommodating throughout the entire experience. More

Ramon "Ray" Cotto was amazing! Great customer service skills! 100% recommend. Come Ray at City BW Great customer service skills! 100% recommend. Come Ray at City BW More

David was super friendly and informative! ! Very straight forward and timely. The folks here were always very kind and welcoming to me! ! Very straight forward and timely. The folks here were always very kind and welcoming to me! More

Easy access and clean. Well trained staff that will definitely answer all your questions and help you out with any questions or issues. Well trained staff that will definitely answer all your questions and help you out with any questions or issues. More

Clear and easy process. Laura was especially helpful and concise in helping us get our new car. She helped us with discounts and getting the best price possible. Definitely Laura was especially helpful and concise in helping us get our new car. She helped us with discounts and getting the best price possible. Definitely recommend! More

My previous vehicle had been stolen, and unfortunately deemed a "total loss." I had a very short window to find a new car, and didnt know where to start, or what type of vehicle I was looking for. So I r deemed a "total loss." I had a very short window to find a new car, and didnt know where to start, or what type of vehicle I was looking for. So I reached out to my auto insurance agent, and without hesitation, he gave me Laura's number from City Volkswagen. I immediately called, and left her a voice message. Within a short time Laura returned my call and I made an appointment to see her. From the first moments, till the time I made my decision nealy 48 hours later, Laura became like family. I felt very comfortable telling her about myself, and how important my daughters input was in selecting a car. My daughters ultimately helped me pick the car, as well as the color of the car, after numerous pictures of different vehicles I had shared with them. My daughters zeroed in on the VW Tiguan in the Sandstone color. For me, and for my daughters, it was definitely "vehicle love" at first site. Laura was dedicated, and very observant to what I was looking for in a car. It was definitely a win-win-win. I was happy, my daughters were happy, and Laura was happy that she helped me find the right car. As I'm taking delivery of the car, Laura was connecting my cellphone to the car, and going over important dashboard features I needed to know. The moment she turned on the radio, a song that I used to sing to my wife (who had passed away), came on the radio...not in the middle of the song, nor near the end...but AT THE VERY BEGINNING of the song. I knew at that moment I had found the right car, and that Laura was the right person to work with. I LOVE MY TIGUAN! Thank you Laura!!! Thank you Evelyn!!! Thank you Rob Kreiman!!! and thank you...Jaime Morales, from Allstate Insurance, for sending me to Laura! More

I went in to look at a 2016 Jetta after only giving them only about 10 minutes of warning. Unfortunately, that car had already sold, but Ray offered to show me a 2020 Passat instead. The car was in beautifu only about 10 minutes of warning. Unfortunately, that car had already sold, but Ray offered to show me a 2020 Passat instead. The car was in beautiful condition, and I wound up leaving with it. I absolutely expected to be stressed looking for/buying a car, but Ray was very kind and helpful. Overall, I had a very pleasant experience, and I am so relieved I was able to find such a great option here. More

I had a great experience. Ray was a great help and got me a great deal on a certified pre owned car. Everything was quick. I am happy with my new car. Highly recommend! Ray was a great help and got me a great deal on a certified pre owned car. Everything was quick. I am happy with my new car. Highly recommend! More