City Volkswagen of Chicago

Daniel did an outstanding job explaining the entire process and showed nothing but patience and professionalism. My fiancé and I are satisfied with our car purchase, and we are extremely thankful for t process and showed nothing but patience and professionalism. My fiancé and I are satisfied with our car purchase, and we are extremely thankful for the great service! :) More

Very personable guy, willing to look into every detail about a car's history to make sure you don't run into any surprises if you do purchase it. Most importantly George is an honest guy and is more inter about a car's history to make sure you don't run into any surprises if you do purchase it. Most importantly George is an honest guy and is more interested in making sure you are happy with the vehicle and isn't pushy about trying to sell you a car or anything. This is my second time buying a car from this dealership and I'm confident I'll be back in the future. More

Very welcoming and friendly staff. Lots of follow up. Alex was extremely friendly and polite when texting me. Lots of follow up. Alex was extremely friendly and polite when texting me. More

Great experience and a smooth transaction. Staff answered all questions clearly and quickly rectified a minor issue. Staff answered all questions clearly and quickly rectified a minor issue. More

Laura was referred by a colleague of mine a few years ago. We ended up leasing our car. Recently, when our lease was coming to an end, we went back to see Laura to see what our options were. We now h ago. We ended up leasing our car. Recently, when our lease was coming to an end, we went back to see Laura to see what our options were. We now have another new VW. Laura walked us through the entire process, was fully transparent and laid out the different options we had. She was very supportive and we never felt pressure to act on something that we were not comfortable with. She continues to check in with us to see how we are enjoying our new ride. Thank you Laura for working with us and addressing our concerns and being honest and transparent!!! More

Excellent service form the moment I walked in. Charles was amazing as well as the rest of the team. Finally purchased my first electric car and second VW. Can’t go wrong always a pleasant experien Charles was amazing as well as the rest of the team. Finally purchased my first electric car and second VW. Can’t go wrong always a pleasant experience from service to sales! More

Alex Sery was personable, not pushy, and very friendly. We enjoyed our experience here at Volkswagen! We enjoyed our experience here at Volkswagen! More

I contacted them over email for a specific vehicle. They were incredibly responsive and helpful. I would recommend this dealership again and again! They were incredibly responsive and helpful. I would recommend this dealership again and again! More

Dealer responded to my online inquiry in minutes on a Sunday - salesman, Alex, followed up Monday morning with a text and an email. I was calling from 300 miles away but they treated me like I was next Sunday - salesman, Alex, followed up Monday morning with a text and an email. I was calling from 300 miles away but they treated me like I was next door. Everyone was friendly, responsive and helpful. I made the trip and left the same day with a great car at a fair price. Sales Manager, Diego, was friendly, thorough, but not high pressure. Well worth the trip! More

Amazing and outstanding car dealership, very knowledgeable, friendly and helpful agent Charles Diaz, highly recommended knowledgeable, friendly and helpful agent Charles Diaz, highly recommended More